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Hotel AC Palacio del Retiro, Autograph Collection *****

Madrid,  Spain

Phone: +(34) 915237460 Fax: +(34) 915237461 E-mail:: acpretiro@ac-hotels.com

Price: 230 - 478 € (Average)

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Rating by guests: 9.6 Based on 21 reviews

This is a protected historic building in which you can see original stained glass windows by Maumejean (Paris) and a beautiful library with mahogany wall panelling. The building has four stories and two lovely staircases with a beautiful antique rug custom made by the Royal Tapestry Factory. The hotel is snuggled in one of the best parts of Madrid, on the corner of Paseo Alfonso XII and Calle Montalbán. It is across the street from Madrid's Retiro Park, and inside the triangular area formed by the Prado, Queen Sofia and Thyssen Bornemiza museums.

Room Services
  • Rooms: 51
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Minibar (fee)
  • Terrace: some rooms
  • Climate control
  • Safe (free)
  • Internet connection (fee): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Fax: upon request
  • Bath robe
Main facilities
  • Rooms: 51
  • Parking
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection: wireless
  • Television
  • Sauna
  • Lounge
  • Hot water
  • Telephone
  • Fire escape
  • Air conditioning in common areas
  • Steam room
General services
  • Rooms: 51
  • Non-smoking rooms
  • Safe at front desk
  • Room service: 24-hours a day
  • Currency exchange
  • Laundry service
Hotel AC Palacio del Retiro, Autograph Collection
Alfonso XII, 14 (28014) - Madrid (Spain)

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Overall rating:  9.6 Based on the last 21 of 21 reviews

Would you recommend this hotel?

  • Yes: 95.2%
  • No: 0.0%
  • I don't know: 4.8%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 9
  • Staff: 9.5
  • Quietness: 9.5
  • Room: 10
  • Value for money: 8.9

May/2008 Someone from Vancouver, Canada thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Staff, room, decor, fitness facilities
  • Negative: Breakfast was expensive (though delicious!)
  • I RECOMMEND it for... Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Families, Handicapped, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

April/2008 Someone from UK thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Very classy hotel with every comfort.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

January/2008 Someone from Australia thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The room was fabulous and the bed was amazing
  • Negative: The restaurant was a little "shut-off" from the hotel.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Families, Handicapped, Budget travelers
  • Cleanliness: 10
  • Location: 10 oposite the beautiful Retiro Park and easy walking distance to downtown shops and boutiques.
  • Common facilities and services: 7.5 great spa and sauna, but no pool.
  • Staff: 10 Polite, friendly and knowledgeable
  • Quietness: 10 Well soundproofed.
  • Room: 10 Spacious and the best bed ever.
  • Value for money: 10 Not cheap but excellent value.
Stars it deserves 5

December/2007 Someone from Granada thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: LA ARQUITECTURA, SERVICIO HABITACIONES.
  • Negative: RUIDO AIRE ACONDICIONADO
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 5

December/2007 Someone from Switzerland thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

September/2007 Someone from Minnesota thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The decor was fantastic.
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Families, Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5

September/2007 Someone from UK thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Service
  • Negative: Flooring in the room is of poor quality
  • I RECOMMEND it for... Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: Not rated
  • Staff: 10 Excellent Staff service - Facilities are good, but service was really outstanding - it made the stay so enjoyable
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 5

June/2007 Someone from New York City, USA thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: combination of old and new
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10 very clean and well maintained
  • Location: 10 excellent location
  • Common facilities and services: 10 excellent
  • Staff: 10 very courteous and efficient
  • Quietness: 10 perfect
  • Room: 10 beautiful room - great amenities
  • Value for money: 7.5 a bit expensive but very high quality
Stars it deserves 5

May/2006 Someone from singapore thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 10
  • Common facilities and services: 10
  • Staff: Not rated
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

April/2006 Someone from madrid thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: Not rated
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 5
Hotel AC Palacio del Retiro, Autograph Collection Alfonso XII, 14 Madrid 28014 Spain
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