Hotel Alive Hotel De Quebec **
Rouen, France
Phone: +(33) 0235700938 Fax: +(33) 0235158015
We are located in the historical, sightseeing and commercial heart of Rouen, the capital of Normandie. Our hotel is also close to the Cathedral, old Rouen and its antique shops.. Stay in the town centre... It's ideal for a business trip or holiday! This exceptional location has an added advantage: tranquillity. We offer 38 quiet guest rooms with lift, direct dial phone, morning alarm, and tv. A pleasant lounge for relaxation, facilities for catering for group parties. Please note: AMEX cards are not accepted.
- Room Services
-
- Rooms: 38
- Telephone
- Television: international channels
- Hairdryer
- Fax
- Wake Up Service/Alarm Clock
- Main facilities
-
- Rooms: 38
- Information not available
- General services
-
- Rooms: 38
- Information not available
18-24 Rue De Quebec (76000) - Rouen (France)
Access:
Would you recommend this hotel?
- Yes: 77.5%
- No: 7.5%
- I don't know: 15%
Rating by subject
- Cleanliness: 7.8
- Location: 10
- Common facilities and services: 6.4
- Staff: 10
- Quietness: 7.4
- Room: 7
- Value for money: 8
December/2014 Someone from rouen thinks:
- Overall rating: 8
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
December/2014 Someone from oise thinks:
- Overall rating: 7.9
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
December/2014 Someone from LILLE thinks:
- Overall rating: 8
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
November/2014 Someone from auxerre thinks:
- Overall rating: 5.4
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
November/2014 Someone from PARIS thinks:
- Overall rating: 8.4
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
November/2014 Someone from saint-arnoult-en-yvelines thinks:
- Overall rating: 5.3
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
November/2014 Someone from Dinard thinks:
- Overall rating: 9.6
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
November/2014 Someone from UK thinks:
- Overall rating: 9.4
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
October/2014 Someone from Tonneins thinks:
- Overall rating: 5.8
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
October/2014 Someone from Tonneins thinks:
- Overall rating: 5.8
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Nous sommes étonnés quant à votre commentaire de ne pas conseiller notre Hôtel alors que vous êtes tout de même resté 4 semaines sans annuler???. Je pense qu'un client insatisfait comme vous semblez l'être ne resterait pas aussi longtemps. Vraiment très curieux Quant à la chambre un 2.5 / 10 juste parce qu'elle est exiguë me semble exagéré surtout que vous avez absolument tenu à garder cette chambre pour les semaines suivantes et avons même été amenés jusqu'à effectuer des changements pour vous être agréable. Quant au parking nos clients ne sont pas bloqués comme vous semblez le décrire, il suffisait juste de nous le préciser et aurions pu vous donner la clef de notre BOX. Je réponds également à votre 2ième commentaire concernant les petits déjeuners, il n'est pas rare que des Clients nous demandent le petit déjeuner un peu plus tôt vers 6H45 et nous nous prêtons bien volontiers à leur demande (mais ce sont des clients qui veulent vraiment déjeuner ce qui ne semblait pas votre cas). La critique est facile lorsque l'on ne pose pas la question. Il nous est également arrivé de préparer le soir pour des clients qui voulaient déjeuner vers 5H00 du matin. Je pense que nous nous préoccupons au mieux du confort de nos Clients . La Directrice Madame DUTOT "