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Hotel Alixares ****

Granada,  Spain

Phone: +(34) 958225575 Fax: +(34) 958224102 E-mail:: reserva@hotelesporcel.com

Price: 65 - 86 € (Average)

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Rating by guests: 8.9 Based on 451 reviews

Hotel Alixares is located in front of the Alhambra, one of the most beautiful monuments all over the World. Fifteen minutes walking from the historical center of Granada. Easy access from the highway ( exit 132). Hotel Alixares has been completely renovated in 2004. Its rooms are climatized and have sat Tv, minibar, fully equiped bathroom, and safety box. The hotel has outdoor swimming-pool and it is surrounded by private gardens.

Room Services
  • Rooms: 162
  • Telephone
  • Television: pay channels
  • Minibar
  • Climate control
  • Safe
  • Internet connection: wireless
Main facilities
  • Rooms: 162
  • Parking: hotel owned
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Swimming pool
  • Boutiques
General services
  • Rooms: 162
  • Safe at front desk
  • Dogs accepted
  • Currency exchange
Hotel Alixares
Paseo de la Sabica, 27 (18009) - Granada (Spain)

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Overall rating:  8.9 Based on the last 40 of 451 reviews

Would you recommend this hotel?

  • Yes: 72.5%
  • No: 10%
  • I don't know: 17.5%

Rating by subject

  • Cleanliness: 9.4
  • Location: 9.4
  • Common facilities and services: 7.9
  • Staff: 9
  • Quietness: 8.6
  • Room: 8
  • Value for money: 8.3

July/2018 Someone from Cáceres thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La atención personal y amabilidad de todos los empleados del hotel, y en especial en recepción y restaurante. El buen gusto en la decoración y las habitaciones. Las instalaciones.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado Estimado Cliente, muchas gracias por su tiempo en la valoración, nos alegra gratamente que hayan disfrutado de su estancia con nosotros, sus palabras son un incentivo para mejorar día a día, es un verdadero placer que nuestros clientes salgan así de satisfechos de su visita a nuestro Hotel. Nuestra ubicación, nuestro personal, nuestras instalaciones recientemente renovadas están siendo muy bien apreciadas por nuestros clientes. Aparte tenemos una bonita piscina para poder disfrutar de un buen baño después de un día de visitas a Granada. El Hotel dispone de una barbacoa con unas magníficas vistas sobre el Generalife. Gracias por todo y les esperamos pronto de nuevo por Granada. Saludos y buenas tardes. Gustavo Cara Director "

July/2018 Someone from Valencia thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: El trato, limpieza, espacioso y agradable
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Handicapped
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado Cliente, muchísimas gracias por la valoración que nos hace, gracias por sus palabras, intentamos hacer sentir a nuestros clientes como si ustedes estuviesen en su casa. Nuestras habitaciones son amplias, luminosas y con magníficas vistas. La limpieza de nuestro Hotel es una de nuestras principales fortalezas, somos muy conscientes que es una demanda importante por parte de nuestros clientes. Esperamos puedan ustedes regresar pronto y que nos sigan por redes sociales para poder estar atentos a las posibles ofertas que puedan salir. Gracias por todo y buenos días. Gustavo Cara Director"

July/2018 Someone from USA thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: The setting -- the views, the poolside bar/cafe.
  • Negative: High cost.
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Dear Customer, thank you very much for your time in the assessment, we are very pleased that you enjoyed your stay with us. Our location is ideal to visit Granada and the Alhambra. Our facilities are recently renovated and our pool is very good to take a good bath after a day of visits. The Hotel has a barbecue with magnificent views over the Generalife. Thanks for everything and we hope to see you soon again in Granada. Greetings and good morning. Gustavo Cara director"

July/2018 Someone from France thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: La chambre très propre et la proximité avec l alhambra
  • Negative: Le manque d insonorisation des chambres
  • I RECOMMEND it for... Older travelers, Families, Couples, Classic style lovers, Modern style lovers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Peace seekers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5 Piscine un peu petite manque de transats
  • Staff: 10
  • Quietness: 5 Chambre qui mérite d être mieux insonorisée
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Cher client, merci beaucoup pour vos commentaires, notre emplacement est idéal pour visiter l'Alhambra et Grenade, nous sommes à seulement 200 mètres de l'entrée du monument et à 12 minutes à pied du centre-ville. L'accès à l'hôtel est très simple par la rocade de Grenade et l'hôtel est très bien relié au centre par les bus ou les taxis. L'Hôtel respire le calme pour tous ses sites, vous pouvez profiter des environs de manière spectaculaire. Nos installations ont été récemment rénovées, nous avons changé toutes nos salles de bains, planchers, armoires, portes d'entrée, couloirs, etc. Notre personnel est très gentil et amical et est toujours prêt à aider. Notre restaurant propose d'excellents petits-déjeuners, déjeuners et dîners, à la carte et sous forme de buffet. Notre piscine est un délice en été et est très bien équipée. Vous pouvez élever des boissons de la cafétéria à la piscine, mais vous ne pouvez pas y mettre du verre. L'hôtel dispose également d'une terrasse avec barbecue offrant une vue magnifique sur l'Alhambra et le Generalife. Merci pour tout et nous espérons que vous pourrez revenir bientôt pour Grenade. Bonjour. Gustavo Cara Directeur"

July/2018 Someone from England thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Cleanliness and having a pool.
  • Negative: an ongoing piano competition having precedence over paying hotel guests. On the Friday we arrived there was a party going on with music and lots of people mingling in the lobby and bar area. On Tuesday the French and Belgium fans (and others) watched the world cup match in the bar area but on Wednesday when I and others wanted to watch the England game we were told we could not watch it as the piano people didn't want noise. When I said about the football the previous day I was told "they were too noisy" therefore the England fans could not watch our match. I was also there for the France match and can say everyone was well behaved and there was minimal noise. There were no signs put up in advance to say the match would not be shown so we could not make alternative plans. We were basically sent to our rooms to watch. Rooms where we had to sit on our beds as there were no chairs and we could not go to the bar for food or drinks. Why were paying hotel guests treated this way? Why couldn't another area be set up? Why did we have to put up with piano music from 8.30 - 11.00 but still can't access the bar area for an evening. This was not an acceptable situation but the duty manager would not do anything about it.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Dear Customer, thank you very much for your comments, our location is ideal to visit the Alhambra and Granada, we are only 200 meters from the entrance of the monument and 12 minutes walk from the city center. All our clients are paying, there is no one for free and nobody is more than anyone in our Hotel. Inform him that on Wednesday they had an exam and because of that the television was turned off without sound. We regret that it coincided both in time and place, it is nothing premidited and all parties have seen no problem. The bar could be used at all times, it is not closed or left to sell. We regret that this is why a bad impression has been made of our Hotel, we work very hard to please our customers. Thanks for everything and we hope you can come back soon for Granada. Good Morning. Gustavo Cara director"

July/2018 Someone from Toledo thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Cerca de la Alhambra
  • Negative: Parking
  • I RECOMMEND it for... Families, Couples, Peace seekers, Modern style lovers, Handicapped
  • I recommend it especially AGAINST... Classic style lovers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Estimado Cliente, muchas gracias por sus comentarios, nuestra ubicación es ideal para poder visitar la Alhambra y Granada, estamos a tan sólo 200 metros de la entrada del monumento y a 12 minutos a pié del centro de la ciudad. El acceso al Hotel es muy sencillo a través de la circunvalación de Granada y el Hotel está muy bien conectado con el centro a través de buses o taxis. El Hotel respira calma por todos sus sitios, se puede dsifrutar del entorno de manera espectacular. Nuestras instalaciones están reciéntemente renovadas, hemos cambiado todos nuestros baños, suelos, armarios, puertas de entrada, pasillos, etc. Nuestro personal es muy amable y simpático y siempre está dispuesto a ayudar. Nuestro restaurante ofrece magníficos desayunos, almuerzos y cenas, tanto a la carta como buffet. Nuestra piscina es una delicia en verano y está muy bien acondicionada. Se puede subir bebida desde cafetería a la piscina, pero no puede meterse cristal en la misma. El Hotel dispone también de una terraza barbacoa con magníficas vistas sobre la Alhambra y el Generalife. El hotel dispone de parking, el precio del mismo es de 18,55€, precio inferior a la media de garajes de Granada, los cuales rondan los 20€. Gracias por todo y esperamos puedan regresar pronto de nuevo por Granada. Buenos días. Gustavo Cara Director"

July/2018 Someone from Texas thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Room size and restaurants on site (and al hambra beer)
  • Negative: Breakfast
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Customer, thank you very much for your comments, our location is ideal to visit the Alhambra and Granada, we are only 200 meters from the entrance of the monument and 12 minutes walk from the city center. The access to the Hotel is very simple through the Granada ring road and the Hotel is very well connected to the center through buses or taxis. The Hotel breathes calm for all its sites, you can enjoy the surroundings in a spectacular way. Our facilities are recently renovated, we have changed all our bathrooms, floors, cabinets, entrance doors, corridors, etc. Our staff is very kind and friendly and is always willing to help. Our restaurant offers great breakfasts, lunches and dinners, both a la carte and buffet. Our pool is a delight in summer and is very well equipped. You can raise drinks from the cafeteria to the pool, but you can not put glass in it. The Hotel also has a barbecue terrace with magnificent views over the Alhambra and the Generalife. Thanks for everything and we hope you can come back soon for Granada. Good Morning. Gustavo Cara Manager"

July/2018 Someone from Zamora thinks:

  • Overall rating: 4.1
  • Would you recommend it? No
  • Positive: Cama comoda
  • Negative: Nos quisieron cobrar el desayuno cuando ya estaba incluido en la habitación. La señora de la limpieza entró a las 9,20 de la mañana en la habitación, sin ni siquiera, llamar a la puerta. El señor que estaba en la recepción del desayuno, te miraba como si le debieras algo.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente Agradecemos los minutos de su tiempo dedicados a valorar nuestro hotel. Sentimos que no hayamos cumplido sus expectativas y tomamos nota de todo lo indicado para mejorar. Nos gustaría aclararle que si por cualquier fallo informático o humano , si el desayuno o cualquier otro servicio reservado no se carga en su reserva , en el check out se comprueba el total de su factura y ante cualquier anomalía se modifica y corrige inmediatamente y con celeridad. Muchas gracias Susana Jiménez- Jefe de Recepción-"

July/2018 Someone from Brasil thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Localizacion
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente Agradecemos los minutos de su tiempo dedicados a valorar nuestro hotel. Nos alegra saber que ha disfrutado de su estancia . Comentarios como el suyo nos animan a seguir trabajando para conseguir la maxima satisfacción de nuestros cleintes. Esperamos se vuelva a alojar con nostros- Susana Jimenez"

July/2018 Someone from Getafe thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: El restaurante barbacoa
  • Negative: Que tuvieramos el problema en la salida, cuando en la reserva estaba incluido el late checkout y nos metieron prisa por pagar e irnos
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury
  • I recommend it especially AGAINST... Peace seekers, Modern style lovers, Business travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 2.5 Por el desagradable episodio en la salida, así como que nos tuvieron que cambiar de mesa en la cena del restaurante BBQ, cuando habíamos hecho una reserva la noche anterior
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    " Nos complace saber que ha tenido una estancia agradable aquí con nosotros en el Hotel Alixares y que ha disfrutado de nuestra ubicación . Sentimos cualquier molestia causada tanto en el check out como en la terraza barbacoa aunque nos gustaria aclararle que el late check out es bajo disponibilidad el día de salida , con antelación es preciso confirmarlo con recepción. Esperamos nos vuelva a saludar en sus próximas visitas a Granada Muchas gracias Susana Jiménez- Jefe de Recepción-"

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Hotel Alixares Paseo de la Sabica, 27 Granada 18009 Spain
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