Hotel Alixares ****
Granada, Spain
Phone: +(34) 958225575 Fax: +(34) 958224102
Hotel Alixares is located in front of the Alhambra, one of the most beautiful monuments all over the World. Fifteen minutes walking from the historical center of Granada. Easy access from the highway ( exit 132). Hotel Alixares has been completely renovated in 2004. Its rooms are climatized and have sat Tv, minibar, fully equiped bathroom, and safety box. The hotel has outdoor swimming-pool and it is surrounded by private gardens.
- Room Services
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- Rooms: 162
- Telephone
- Television: pay channels
- Minibar
- Climate control
- Safe
- Internet connection: wireless
- Main facilities
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- Rooms: 162
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Swimming pool
- Boutiques
- General services
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- Rooms: 162
- Safe at front desk
- Dogs accepted
- Currency exchange
Paseo de la Sabica, 27 (18009) - Granada (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 2.5%
- I don't know: 12.5%
Rating by subject
- Cleanliness: 9.1
- Location: 9.2
- Common facilities and services: 7.8
- Staff: 9.5
- Quietness: 9.4
- Room: 7.9
- Value for money: 8.2
January/2018 Someone from El Campello (Alicante) thinks:
- Overall rating: 7
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The hotel's reply:
"Estimado Cliente, lamentamos mucho los problemas con la limpieza que ha encontrado en su habitación, se le llamará la atención a la limpiadora para que esto no vuelva a ocurrir. Por lo demás vemos que ha disfrutado de su estancia con nosotros. Les pedimos nos sigan por redes sociales y les esperamos pronto por Granada. Saludos y buen día. Gustavo Cara Director"
January/2018 Someone from Madrid thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimado cliente, muchas gracias por valorar el Hotel Alixares. Nos agrada que haya quedado satisfecho con el desayuno.Esperamos que haya tenido una agradable estancia y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion"
January/2018 Someone from valencia thinks:
- Overall rating: 6.6
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The hotel's reply:
"Estimado cliente Le agradecemos su tiempo en realizar comentarios que nos permitirán mejorar nuestro servicio. Les esperamos de nuevo. Saludos cordiales Teresa"
January/2018 Someone from MADRID thinks:
- Overall rating: 6
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The hotel's reply:
"Estimado cliente, muchas gracias por valorar el Hotel Alixares. Nos agrada que haya quedado satisfecho con el desayuno.Esperamos que haya tenido una agradable estancia y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion"
January/2018 Someone from soy del mundo thinks:
- Overall rating: 4.2
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The hotel's reply:
"Estimado cliente, muchas gracias por su valoración. Lamentamos que no haya quedado satisfecho. Estamos en una ubicación privilegiada a unos pocos pasos de la Alhambra. No considero que las cosas que menciona sean del todo ciertas, si usted pide agua, pudo haberlo entendido mal el compañero, pero nunca haría algo a sabiendas que no es lo que el cliente a solicitado, pudo haber sido un error. Pedirle disculpas por los inconvenientes causados. Tomamos nota para mejorar. Esperamos que pueda volver a visitarnos para llevarse una mejor impresión. Un cordial saludo, Rosa Baena, Adjunta Direccion"
January/2018 Someone from Malaga thinks:
- Overall rating: 7.8
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The hotel's reply:
"Estimado cliente, muchas gracias por valorar el Hotel Alixares. Nos agrada que haya quedado satisfecho con el desayuno.Esperamos que haya tenido una agradable estancia y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion"
December/2017 Someone from València thinks:
- Overall rating: 8.4
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The hotel's reply:
"Buenos días, En primer lugar, nos gustaría agradecerles el tiempo que han dedicado en brindarnos su opinión, ya que la opinión de nuestros clientes es de vital importancia para mejorar nuestros servicios y, en su caso, nuestras instalaciones. Agradecemos por tanto, y pese a la molestia que pudo ocasionar en su estancia, que nos comunique este tipo de incidentes para que nuestro servicio técnico pueda solucionar estos imprevisibles desperfectos. Una vez más les pedimos disculpas por la molestia y esperamos que esto no haya influido muy negativamente en su opinión sobre nuestros servicios y que haya disfrutado de su estancia. Esperemos que vuelvan pronto a visitar Granada y que, de nuevo, se hospeden con nosotros. Reciba un cordial saludo, Javier Alonso | Departamento de Recepción."
December/2017 Someone from Barcelona thinks:
- Overall rating: 9
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December/2017 Someone from USA thinks:
- Overall rating: 8.2
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The hotel's reply:
"Good Morning, First of all we would like to thank you for the time dedicated to give us your opinion about our hotel and services. It is a pity that you didn't enjoy much the room. Maybe our rooms doesn't fit in the US Standards, but they are built according to the Spanish Tourism Law, anyway, it is good to know the opinion of guests from different countries to improve and provide them the quality they spect from a four stars hotel. We would inform the proprietaries of the hotel about this situation to let them take the correct decissions about it. Kind Regards, Javier Alonso | Front Desk Department."
December/2017 Someone from korea thinks:
- Overall rating: 9.7
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The hotel's reply:
"Dear Customer, thank you very much for your assessment, our location is ideal to visit Granada and the Alhambra, our restaurant is very good with a wide variety of products, all of very good quality and very well cooked. Our staff is very friendly and efficient. We hope you can repeat experience with us. We hope to see you soon, thanks for the visit. Gustavo Cara director"