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Hotel Alixares ****

Granada,  Spain

Phone: +(34) 958225575 Fax: +(34) 958224102 E-mail:: reserva@hotelesporcel.com

Price: 65 - 86 € (Average)

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Rating by guests: 8.8 Based on 820 reviews

Hotel Alixares is located in front of the Alhambra, one of the most beautiful monuments all over the World. Fifteen minutes walking from the historical center of Granada. Easy access from the highway ( exit 132). Hotel Alixares has been completely renovated in 2004. Its rooms are climatized and have sat Tv, minibar, fully equiped bathroom, and safety box. The hotel has outdoor swimming-pool and it is surrounded by private gardens.

Room Services
  • Rooms: 162
  • Telephone
  • Television: pay channels
  • Minibar
  • Climate control
  • Safe
  • Internet connection: wireless
Main facilities
  • Rooms: 162
  • Parking: hotel owned
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Swimming pool
  • Boutiques
General services
  • Rooms: 162
  • Safe at front desk
  • Dogs accepted
  • Currency exchange
Hotel Alixares
Paseo de la Sabica, 27 (18009) - Granada (Spain)

Access:

 

Overall rating:  8.8 Based on the last 40 of 820 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 2.5%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 9.2
  • Common facilities and services: 7.8
  • Staff: 9.5
  • Quietness: 9.4
  • Room: 7.9
  • Value for money: 8.2

August/2017 Someone from France thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Environment, and restaurant Terrace
  • Negative: Crowd at breakfast
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5 Lots of noise from swimming pool but it is closed at night so ok
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear customer, thank you very much for your time. We are glad you enjoyed your stay with us. Our breakfast is large and varied, there are occasions that most of the guests have breakfast at the same time, but the restaurant is prepared for all of it, there are enough waiters to go replenishing the buffet at all times, the breakfast room has been expanded Its capacity with an outside patio that allows to have breakfast in the open air. The outdoor pool is open from 11am to 9pm. At night it is closed and there are no noises. We ask you to follow us on social networks and we hope to see you again soon in Granada. Bookings through our website are the ones that enjoy better rooms with views. Greetings and good day. Gustavo Cara Director"

August/2017 Someone from United Kingdom (England) thinks:

  • Overall rating: 3.2
  • Would you recommend it? No
  • Positive: How close it was to Alahambra and the vue from the Balcony.
  • Negative: I ordered a romantic package for my wife. This was appalling, it was her Birthday and I had to keep on reminding the reception for each item thereby blowing the surprise. We ordered breakfast in bed as well which was never delivered at the time we requested. My wife and I gave it an hour even after the proposed time just incase something may have gone wrong in the kitchens. We then contacted reception who had no idea that we had ordered this. I was then passed from pillar to post (reception-cafe-reception-cafe). Eventually a plate of toast arrived. My wife and I were shocked that this is all they sent up. A plate of toast??? No butter?????? Is the breakfast????? We made a complaint about the wholse ordeal and still nothing was done. Not even a compromise on the price we paid for the package. Suggestion, the hotel needs an inspection on the packages they provide. Along with reminders of what their customers ordered. Thank God this was not our honeymoon............................
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 5 Bathroom and bathtub were never cleaned.
  • Location: 10 Perfect location. However a steep walk back from the main city centre
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3
  • The hotel's reply:

    "We are very sorry that your experience with us has not been satisfactory, we spend parts of work according to the packages that our clients have contracted, at least one week in advance, to try to make the customer enjoy all the contracted. We regret that they did not serve you the breakfast you ordered as you would have liked. We usually ask what they want us to get on them. We will review the ways in which restaurant staff work. We also apologize if the cleaning of your bathroom was not adequate. The waitress who made the room will be sanctioned. Our most sincere apologies, We asked them to give us another chance. See you soon Gustavo Cara director"

August/2017 Someone from Belgium thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Location, friendly personal
  • Negative: Hours opening swimmingpool
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Thank you very much for your appreciation, we are glad that you enjoyed our facilities and our staff. The schedule of the pool goes according to the cleaning of the same, opens daily from 11 in the morning until 9 pm. Thank you, we hope to see you soon again. See you soon Gustavo Cara Director"

August/2017 Someone from Belgium thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: The location was amazing, when related to Alhambra
  • Negative: Bathroom is basic, but for the price it was perfect
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Modern style lovers, Budget travelers, Business travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Thank you very much for your appreciation, we are glad that you enjoyed our facilities and our staff. We are renovating our facilities, it is a long process which will end at the end of the year. We are also renovating all the bathrooms to make them very nice and prepared. Our geographical situation is very good, we are only 200 meters from the entrance of the Alhambra. Thank you, we hope to see you soon again. See you soon Gustavo Cara director"

July/2017 Someone from Madrid thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: La facilidad de aparcamiento, la piscina, la terraza del hotel, la cercanía a la Alhambra...
  • Negative: El servicio de restaurante del hotel. Los precios tan elevados de la comida.
  • I RECOMMEND it for... Young travelers, Families, Couples, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST... Peace seekers, Business travelers, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5 A excepción del personal del restaurante.
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, muchas gracias por valorar el Hotel Alixares. Como usted menciona, tenemos una ubicacion idilica a unos pocos pasos de la Alhambra, asi como hay buses continuamente al centro.Esperamos haya tenido una agradable estancia y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion"

July/2017 Someone from Madrid thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: La ubicacion
  • Negative: Personas con burka, inadmisible
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, muchas gracias por valorar el Hotel Alixares. Como usted menciona, tenemos una ubicacion idilica a unos pocos pasos de la Alhambra, asi como hay buses continuamente al centro.Esperamos haya tenido una agradable estancia y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion""

July/2017 Someone from Finland thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: location
  • Negative: -
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear guest, I would like to thank you for taking the time to share your feedback regarding your recent stay here with us. We are glad that you enjoy our location, just a few steps to the Alhambra. Also, we have good conexion with buses to the center. We take note to improve. I apologise for the inconvenient. Hope you had a nice visit, and I truly hope we can welcome you back again to the hotel in the very near future. Kind Regards Rosa Baena, Adjunta Direccion"

July/2017 Someone from barcelona thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, gracias por la valoración, nos alegra conocer que han disfrutado de nuestras instalaciones. Nos alegra que le gustasen nuestras Habitaciones, nuestra limpieza y nuestro personal. Les esperamos de nuevo pronto por Granada. Saludos y buen día. Gustavo Cara Director"

July/2017 Someone from Cádiz thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Su ubicación y la amplitud de la habitación
  • Negative: La variedad en el buffet de la cena, sobre todo para los niños, y un poquillo serios en el trato en el propio buffet
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5 Como decía, el personal del buffet algo "serio"
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Estimado cliente, muchas gracias por valorar el Hotel Alixares. Como usted menciona, tenemos una ubicacion idilica a unos pocos pasos de la Alhambra, asi como hay buses continuamente al centro.Esperamos haya tenido una agradable estancia y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion"

July/2017 Someone from La Tierra thinks:

  • Overall rating: 0.8
  • Would you recommend it? No
  • Positive: Nada en absoluto
  • Negative: Que son unos caraduras totales
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: Not rated
  • Location: 7.5
  • Common facilities and services: Not rated
  • Staff: 2.5
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 2
  • The hotel's reply:

    "Estimado cliente, muchas gracias por valorar el Hotel Alixares. Como usted menciona, tenemos una ubicacion idilica a unos pocos pasos de la Alhambra, asi como hay buses continuamente al centro.Esperamos haya tenido una agradable estancia y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion"

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Hotel Alixares Paseo de la Sabica, 27 Granada 18009 Spain
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