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5月/2017 Someone from London, UK 出身ユーザー:
ホテルからの返答:
"Dear guest, We would like to thank you really much for your valuation and your nice words about our excellent location inside Alhambra, our delightfull hotel and our helpful staff. It will an honor to host you again in your next visit to our beautiful city. Hotel América"
5月/2017 Someone from Warsaw, Poland 出身ユーザー:
ホテルからの返答:
"Dear guest, Thank you very much for your valuation and your opinion about our privileged location, our friendly staff and our cozy room and hotel. Regarding shower, we apologize for it, we remind you our reception is 24 hours opened to solve this type of matters. Our best regards.. Hotel América"
4月/2017 Someone from Dublin Ireland 出身ユーザー:
ホテルからの返答:
"Dear guest, Thank you for your time and opinion. We feel happy because you have enjoyed your stay thanks our wonderful location and our helpful staff. Regarding your comment about coffee facilities in room, we inform you that we are just one star hotel and we have only one star hotel facilities. Anyway, we are always opened to satisfy yor request in your stay, so you only need say it to reception. We hope to host you again in your next visit. Hotel América"
4月/2017 Someone from Gap France 出身ユーザー:
ホテルからの返答:
"Dear guest, We would like to thank you very much for your valuation and opinion. We are glad to know you have enjoyed your stay thanks overall our wonderful location inside Alhambra an our warm accueil. We apologize for your comment about soundproofing, we inform you that all our facilities are soundproofed according the law. Anyway, reception is always opened to solve your requests. Our best regards. Hotel América "