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Hotel Axor Barajas ****

Madrid,  Spain

Phone: +(34) 913121960 Fax: 913121793 E-mail:: svillalba@axorhoteles.com

Price: 39 - 320 € (Average)

Rating by guests: 9.3 Based on 884 reviews

Amusing hotel having a modern design near of Barajas, it will surprise you with a series of features which are not usually characteristic of a hotel of its category. It has 217 rooms that include services like wi-fi, satellite television, extra-long beds and full bathroom. Its cossy atmosphere is economically accessible for most guest. Travelling with your pets will not be a problem as they can also stay with us, it has an excellent restaurant service, it has a car park, it is accessible for disabled guests and we have function rooms for conventions and events available. It is the ideal starting point for discovering the region thanks to its excellent connections.

Hotel Axor Barajas
Calle Campezo, 4 (28022) - Madrid (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 884 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9.4
  • Location: 8.2
  • Common facilities and services: 9.1
  • Staff: 9.6
  • Quietness: 9.4
  • Room: 9.5
  • Value for money: 8.5

October/2019 Someone from Costa Rica thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La cama
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    " Greetings from Axor Hotels, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kind Regards Salvador Villalba Sales Manager Axor Hoteles. "

October/2019 Someone from Belgium thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 2.5 No response given
  • Quietness: 10
  • Room: 10
  • Value for money: 5 No response given
Stars it deserves 4
  • The hotel's reply:

    "Greetings from Axor Hotels, In the name of the team: thank you so much, this kind of words motivates us to work even harder!!!! Have a great evening Salvador Villalba Sales Manager Axor Hoteles. "

September/2019 Someone from Australia thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Convenience
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Buenos días Gracias por compartir su experiencia, esperamos repetir el buen resultado de la misma en sus próximas visitas, Un afectuoso saludo y buena mañana Salvador Villalba Director comercial Axor Hoteles. "

September/2019 Someone from Argentina thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La atención y eficiencia
  • Negative:
  • I RECOMMEND it for... Business travelers
  • I recommend it especially AGAINST... Luxury, Travelers with a car
  • Cleanliness: 10 Muy bien
  • Location: 5 Correcta por ser hotel en aeropuerto
  • Common facilities and services: 10 Muy buenas
  • Staff: 10 Excelente
  • Quietness: 10 Perfecto
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Buenos días Gracias por compartir su experiencia, esperamos repetir el buen resultado de la misma en sus próximas visitas, Un afectuoso saludo y buena mañana Salvador Villalba Director comercial Axor Hoteles. "

September/2019 Someone from Tudela (Navarra) thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La atención al cliente
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Buenos días Gracias por compartir su experiencia, esperamos repetir el buen resultado de la misma en sus próximas visitas, Un afectuoso saludo y buena mañana Salvador Villalba Director comercial Axor Hoteles. "

September/2019 Someone from Gran Canaria thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La comodidad del hotel
  • Negative:
  • I RECOMMEND it for... Families, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Buenos días Gracias por compartir su experiencia, esperamos repetir el buen resultado de la misma en sus próximas visitas, Un afectuoso saludo y buena mañana Salvador Villalba Director comercial Axor Hoteles. "

September/2019 Someone from Italy thinks:

  • Overall rating: 3
  • Would you recommend it? No
  • Positive: the hotel facility (room, restaurant, fitness center...)
  • Negative: professionality of the staff. Poor English level and not at all keen on finding solutions for customers.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: Not rated we were traveling with a pet, reason why we chose this hotel. We booked the shuttle for the morning to go back to the airport specifically saying we had a dog. The day after they wanted us to put our dog in the trunk with all the luggages (the dog was in carrier, but not a hard one) with no possibility to have him protected in any way. While trying to fix the situation (diffuclt, as noone spoke english) the shuttle just left. in the end we had to take a taxi to go back to the airport.
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5 nice place, ruined but the lack of pressionality of the staff.
Stars it deserves 3
  • The hotel's reply:

    "Dear Mr Durso Greetings from Axor Hotels, We appreciate your feedback and comments thar gave us the chance to clarify this question. Hotel shuttles do not allow animals inside, this a policy which is not open to discussions or solutions. We are pet friendy, but clients must meet hotel rules and conditions. Have a nice evening and Kind Regards Salvador Villalba Sales Manager Axor Hoteles. "

September/2019 Someone from Argentina thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Me gustó todo. Excelente las instalaciones y el trato del personal.
  • Negative:
  • I RECOMMEND it for... Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: Not rated
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Buenos días Dª Diana Gracias por compartir su experiencia, esperamos repetir el buen resultado de la misma en sus próximas visitas, Un afectuoso saludo y buena mañana Salvador Villalba Director comercial Axor Hoteles. "

September/2019 Someone from QATAR thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: EXCELLENT SERVICE. CLEAN AND COMFORTABLE ROOMS.
  • Negative: I USE AXOR BARAJAS ON A REGULAR BASIS (6 TIMES THIS SUMMER ALONE). HOWEVER, THERE IS NO CONSISTENCY TO PAYMENT METHOD. I ADVANCE-RESERVE AND PAY ONLINE BUT WHEN I CHECK OUT, SOMETIMES I AM ASKED TO PAY, SOMETIMES IT HAS ALREADY BEEN PAID FOR. I WOULD JUST LIKE THERE TO BE A MORE TRANSPARENT PROCESS SO TAHT I KNOW IN ADVANCE IF I HAVE TO PAY OR NOT. I ALWAYS CHECK AFTERWARDS WITH MY BANK DETAILS THAT THERE HAS BEEN NO DOUBLE PAYMENT (AND THERE NEVER HAS BEEN). I JUST WOULD LIKE TO CLEARLY KNOW BEFOREHAND IF I HAVE TO PAY OR NOT ON CHECK-OUT. THIS IS SIMPLY AN OBSERVATION/RECOMMENDATION, NOT A COMPLAINT. IN ALL OTHER WAYS AXOR HOTEL IS EXCELLENT - I HAVE BEN USING TEH HOTEL FOR 7 YEARS AND HAVE BEEN AHPPY WITH MY EXPERIENCE EVERY TIME.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Good Morning Mr Beatriz We really appreciate your feedback that will be shares with the team to avoid this situation and apologize for any lack of quality regarding this matter Have a great day and Kind Regards Salvador Villalba Sales Manager "

September/2019 Someone from Las Palmas thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Las habitaciones amplias y los espacios comunes relajantes
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Buenos días Sra Loyola Gracias por compartir su experiencia, esperamos repetir el buen resultado de la misma en sus próximas visitas, Un afectuoso saludo y buena mañana Salvador Villalba Director comercial "

Online reservation
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Hotel Axor Barajas Calle Campezo, 4 Madrid 28022 Spain
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