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Hotel Ciutadella Barcelona ****

Barcelona,  Spain

Phone: 933191944 Fax: 932956645 E-mail:: ciutadella@gargallohotels.es

Price: 90 - 302 € (Average)

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Rating by guests: 8.4 Based on 229 reviews

Inaugurado en 2012, el Hotel Ciutadella Barcelona es el alojamiento perfecto para los turistas que quieran disfrutar de Barcelona desde el mismo corazón de la ciudad. Está ubicado junto al Parque de la Ciutadella, a escasos metros del Barrio Gótico y de las playas.

Hotel Ciutadella Barcelona
Avd. del Marquès de l'Argentera, 4 (08003) - Barcelona (Spain)

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Overall rating:  8.4 Based on the last 40 of 229 reviews

Would you recommend this hotel?

  • Yes: 72.5%
  • No: 7.5%
  • I don't know: 20%

Rating by subject

  • Cleanliness: 9.2
  • Location: 9.2
  • Common facilities and services: 7.3
  • Staff: 9.4
  • Quietness: 7.8
  • Room: 8.1
  • Value for money: 7.5

November/2014 Someone from Brasil thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: O quarto e localização.
  • Negative: Tem que pagar para a utilização do cofre e não tem computador no hotel disponível para os hóspedes.
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Apreciado cliente, Primero de todo queríamos agradecerle sus comentarios, nos ayudan a mejorar. La caja fuerte es cierto que se pague, es una norma de dirección, de todas formas haremos llegar sus sugerencias. Sentimos las molestias, un cordial saludo, Elisabet Robles. Deptartamento de atención al cliente"

November/2014 Someone from Steenbergen THE Netherlands thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Everything
  • Negative: Nothing
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "We appreciate their ratings. We hope to be able to accommodate you in the future in any of our hotels Elisabet Robles Department of Customer Service"

November/2014 Someone from Germany thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: perfect location
  • Negative: nearly all perfect. only point to improve would be breakfast (better coffee, more options)
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers
  • I recommend it especially AGAINST... Classic style lovers, Handicapped
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Thank you for your comment. We regret that breakfast does not fulfill your expectations, take note and try to improve. Elisabet Robles Customer Service Department "

October/2014 Someone from Zaragoza thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: El servicio muy amable
  • Negative: Frigo vacio
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Muchas gracias por su comentario. Le informamos que no disponemos servicio de miniar, aunque si que tenemos el frigo para uso particular de los clientes. Saludos, Elisabet Robles Dpto. de Atención al cliente"

October/2014 Someone from Pontevedra thinks:

  • Overall rating: 5.8
  • Would you recommend it? I don't know
  • Positive: La cecoracion, limpieza , cama y almohada
  • Negative: No hay canales de televisión . NO HAY MINIBAR .solo una nevera vacía . El café y el zumo en el desayuno horrible
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
  • The hotel's reply:

    "Primero de todo queremos agradecerle su comentario, así como el hecho de que se haya tomado el tiempo de escribir sus impresiones. Le informamos de que tenemos varios canales de televisión, agradeceríamos nos avisara en próximas ocasiones para poder solucionar el problema al momento. En cuanto al minibar, no tenemos este servicio aunque si que esta el frigo para uso particular de los clientes. Lamentamos no haber podido cumplir con sus expectativas en cuanto al desayuno, tomamos nota para poder mejorar. Saludos, Elisabet Robles Dpto. de Atención al cliente"

October/2014 Someone from Poland thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Lokalization
  • Negative: Rather dark room after sunset
  • I RECOMMEND it for... Older travelers, Families, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Classic style lovers, Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "We apologize for the darkness of the room. Our central location surrounded by buildings carries some darkness at sunset. Please advise us in advance of your next visit to offer you one of our rooms at the top of the hotel. Elisabet Robles Department of customer service"

October/2014 Someone from suisse thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Propre , situation, service
  • Negative: La confiture ! Et les portes des chambres qui se ferment en claquant
  • I RECOMMEND it for... Young travelers, Older travelers, Couples
  • I recommend it especially AGAINST... Luxury, Peace seekers, Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

October/2014 Someone from Ile de France thinks:

  • Overall rating: 6.8
  • Would you recommend it? Yes
  • Positive: Localisation
  • Negative: Chambre donnant sur le patio trop sombre
  • I RECOMMEND it for... Young travelers, Older travelers, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Budget travelers, Healthy lifestyle
  • Cleanliness: 5 La pomme de douche était pleine de particules noires
  • Location: 10 Tres bonne localisation et bonne proximité du métro
  • Common facilities and services: 5 Salle du pti déj en sous sol pas top serait mieux sur l'exterieur ! Manque bouilloir dans la chambre pour se faire thé et café
  • Staff: 10
  • Quietness: 10
  • Room: 2.5 Vue sur patio trop sombre ! Lit séparé pas adapté pour un couple !!!
  • Value for money: 5 Vue et pti déj pas a la hauteur du prix !
Stars it deserves 3
  • The hotel's reply:

    "Je vous remercie beaucoup pour vos commentaires. Nous nous sentons ne satisfait pas les attentes sur le plan de la salle, nous avons les pièces intérieures (donnant sur une Cour) et externe (en face de la rue). S'il vous plaît nous informer avant votre prochaine visite, de vous offrir une de nos chambres donnant sur la rue et avec un grand lit. Le petit déjeuner buffet avec variété de chaud est et produits froids, jus de fruits, cafés... nous regrettons qu'il n'était pas à son goût, nous notons pour essayer d'améliorer. Elisabet Robles Département de service à la clientèle"

October/2014 Someone from Geneva thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Location and helpful staff.
  • Negative: No reply to my e-mail.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

September/2014 Someone from Finland thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Decoration, location, bed
  • Negative: Quite small room
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Thank you very much for your comments, helps us to improve We regret to have not been able to meet your expectations in terms of room. Our rooms meet the measures regulations, single, double and triple... Elisabet Robles Department of custormer service"

Hotel Ciutadella Barcelona Avd. del Marquès de l'Argentera, 4 Barcelona 08003 Spain
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