Hotel Ciutadella Barcelona ****
Barcelona, Spain
Phone: 933191944 Fax: 932956645
Inaugurado en 2012, el Hotel Ciutadella Barcelona es el alojamiento perfecto para los turistas que quieran disfrutar de Barcelona desde el mismo corazón de la ciudad. Está ubicado junto al Parque de la Ciutadella, a escasos metros del Barrio Gótico y de las playas.
Avd. del Marquès de l'Argentera, 4 (08003) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 72.5%
- No: 7.5%
- I don't know: 20%
Rating by subject
- Cleanliness: 9.2
- Location: 9.2
- Common facilities and services: 7.3
- Staff: 9.4
- Quietness: 7.8
- Room: 8.1
- Value for money: 7.5
August/2016 Someone from USA-North Carolina thinks:
- Overall rating: 6.2
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The hotel's reply:
"Dear Customer: We appreciate your comments. The lighting in our hotels is dim to create an atmosphere of tranquility. Our complete to make your stay in our hotels a unique experience. Also we try to educate our guests about the noise to other customers. Let me explain that the safe is extra hotel service and for this reason we charge 2 euros per day. We are happy to have them back soon for our hotels. Anna Ruiz Customer Service."
August/2016 Someone from Moscow, Russia thinks:
- Overall rating: 3.6
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August/2016 Someone from Suisse thinks:
- Overall rating: 9.7
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The hotel's reply:
"Nous vous remercions de vos commentaires, nous nous sentons bien la question de l'odeur d'égout, il est un problème général de la ville, parfois, il peut arriver que jusqu'à sentir la salle de bain, c'est parce que nous sommes situés dans la partie ancienne de la ville et le problème il provient du réseau d'égout public. Nous nous sentons de nombreux inconvénients. Anna Ruiz. Département de la clientèle."
July/2016 Someone from Maastricht thinks:
- Overall rating: 9.9
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The hotel's reply:
"Estimado cliente, Agradecemos enormemente su visita y el tiempo que ha dedicado a compartir su experiencia con nosotros. Es un verdadero placer saber que hemos contribuido a que vivieran una experiencia única e inolvidable. Esperamos volver a hospedarlos en una futura ocasión. Anna Ruiz Dpto. atención al cliente"
July/2016 Someone from Oslo, Norway thinks:
- Overall rating: 8.6
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The hotel's reply:
"Dear Customer. We appreciate your opinion and you have used your time to write about your stay. The subject of air conditioning, and is in the optimum temperature for this space. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you to our hotel in the near future. Anna Ruiz Customer Service."
July/2016 Someone from Cuenca thinks:
- Overall rating: 7.8
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The hotel's reply:
"Estimado cliente: Es un gran placer recibir opiniones como la suya y le agradecemos su opinión por este medio. La ubicación de nuestro hotel es privilegiada a pocos metros del puerto y de la playa, al lado del Parque de la Ciutadella uno de los más bonitos Parques de la ciudad. Asimismo queda muy cerca del centro turístico en el barrio Gótico el núcleo más antiguo e histórico de Barcelona. Donde le quedan a mano todos los monumentos y atracciones principales. Zona bien comunicada por transporte público con el resto de la ciudad. Es un placer recibir opiniones como la suya, nos motivan para seguir mejorando día a día. Esperamos verlos muy pronto de nuevo en nuestro hotel. Anna Ruiz Dpto. de atención al cliente. "
July/2016 Someone from Georgia, USA thinks:
- Overall rating: 9.6
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The hotel's reply:
"Dear Customer: We appreciate your comments. We are delighted that you enjoyed our hotel. Our goal is that our guests have a unique experience. The price of the safe is company policy, collecting 2 € for the day. We hope to see you again for our hotels. Anna Ruiz Customer Service."
July/2016 Someone from losangeles thinks:
- Overall rating: 7.6
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The hotel's reply:
"Dear Customer: We appreciate your comments. We wanted to clarify that the price of breakfast from age 13 is 12 Eur, before having a child discount. The price of the safe is policita company, collect EUR 2 per your day. We hope to see you again for our hotels. Anna Ruiz Customer Service."
June/2016 Someone from Norway thinks:
- Overall rating: 5.4
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The hotel's reply:
"Dear customer: First thanks for your time. We want to clarify that all of our hotel rooms meet international standards in terms of size of the rooms. On the other hand we feel much the issue of sewage smell, it is a general problem of the city, sometimes it can happen that up smell the bathroom, and have a musty smell, also taking into account that we are very close to the sea and because we are located in the old part of the city and the problem comes from the public sewage system. The theme of the breakfast, we felt were not up to their expectations, but we want to make it clear that comprise our breakfasts. It is full buffet with cold dishes and area of hot dishes, coffee, including decaffeinated coffee, fresh fruit from the farm that owns the hotel property, natural juices, refrigerator for dairy products, meats and assorted pastries everything that requires a hotel this category. We always try to be as comfortable as possible and enjoy a good stay in our hotels and in our city. We hope to greet you again very soon. Anna Ruiz Customer Service."
June/2016 Someone from London thinks:
- Overall rating: 9.8
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The hotel's reply:
"Dear Customer: It is a great pleasure to receive feedback like yours and we appreciate your opinion in this way. The location of our hotel is privileged few meters from the port and the beach, next to the Parque de la Ciutadella one of the most beautiful parks in the city. It is also very close to the tourist center in the Gothic Quarter and the oldest historic core of Barcelona. Where you hand are all major sights and attractions. Area well served by public transport to the rest of the city. It is a pleasure to receive feedback like yours motivate us to keep improving every day. We hope to see you soon again in our hotel. Anna Ruiz Department. Customer."