Hotel Claridge ****
Madrid, Spain
Phone: +(34) 915519400 Fax: +(34) 915010385
Situated in the commercial area of Conde Casal Square, 5 minutes from the city centre, close to Prado, Reina Sofia and railway station Atocha AVE. A large number of standard rooms are available. Most have views of the square, whilst the remainder are internally facing allowing you to enjoy the quiet of the hotel.
- Room Services
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- Rooms: 114
- Television
- Hairdryer
- Climate control
- Safe
- Internet connection (free): wireless
- Work Desk
- Main facilities
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- Rooms: 114
- Parking (fee): not owned by hotel
- Bar - coffee shop
- Restaurant
- Internet connection (free): wireless
- Business Center
- Rooms/Facilities for Disabled Guests
- Family Rooms
- General services
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- Rooms: 114
- Room service: limited
- Crib
- Laundry service
- 24-Hour Front Desk
- Newspapers
- Ticket service
Plaza del Conde de Casal, 6 (28007) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 90%
- No: 5%
- I don't know: 5%
Rating by subject
- Cleanliness: 9.4
- Location: 8.8
- Common facilities and services: 8.8
- Staff: 9.5
- Quietness: 9.3
- Room: 9.2
- Value for money: 8.3
October/2013 Someone from Santander thinks:
- Overall rating: 9.2
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October/2013 Someone from Madrid thinks:
- Overall rating: 6.2
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The hotel's reply:
"Estimado cliente: Sentimos mucho que su estancia no haya sido todo lo agradable que nosotros hubiéramos querido que fuera. Lamentablemente , todos cometemos errores y en este caso asumimos la responsabilidad, solemos resolver los conflictos cuando tenemos noción de que existen, si no es así, no podemos solucionarlo. Con respecto a la cama de matrimonio, dado, que el Hotel no dispone de muchas habitaciones de este tipo, no podemos garantizarla, pero veo que en su caso se le pudo asignar al menos la segunda noche. Dentro de esta variedad de habitaciones las hay interiores y exteriores, por lo que le recomendaría que en la próxima ocasión, que esperamos que sea pronto, nos la solicite de este tipo para poder compensar el agravio de su última estancia. Muchas gracias por su confianza. Un saludo de todo el equipo del Hotel Claridge"
October/2013 Someone from Rockville, me, usa thinks:
- Overall rating: 8.7
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October/2013 Someone from Barcelona thinks:
- Overall rating: 9
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October/2013 Someone from Saint-Petersburg, Russia thinks:
- Overall rating: 9.8
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October/2013 Someone from zaragoza thinks:
- Overall rating: 9.8
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October/2013 Someone from Switzerland thinks:
- Overall rating: 5.3
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October/2013 Someone from Cervera (Lleida), soy profesor de física y química y vine a Madrid a recoger un premio con unos alumnos. Aproveché para pasar el fin de semana con mi familia en vuestro bonito hotel thinks:
- Overall rating: 9.9
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October/2013 Someone from ASTURIAS thinks:
- Overall rating: 5.8
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The hotel's reply:
"Estimado Cliente: Lamentamos sinceramente que la habitación que le asignamos en su estancia no fuera de su agrado. El Hotel dispone de habitaciones interiores y exteriores para satisfacer los gustos de todos los clientes, pero las características de cada una de ellas ofrece las mismas comodidades. Muchas gracias por habernos expuesto su opinión y trataremos de cubrir sus expectativas en su próxima visita. Un saludo afectuoso del equipo del Hotel Claridge"
September/2013 Someone from Alicante thinks:
- Overall rating: 9.3
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