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Hotel Costa Azul ****

Palma,  Spain

Phone: +(34) 971731940 Fax: +(34) 971731971 E-mail:: direccion@hotelcostaazul.es

Price: 70 - 280 € (Average)

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Rating by guests: 8.9 Based on 607 reviews

Room Services
  • Rooms: 126
  • Telephone
  • Television
  • Climate control
  • Safe
Main facilities
  • Rooms: 126
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Swimming pool
  • Sauna
  • Fire escape
  • Air conditioning in common areas
  • Heated swimming pool
General services
  • Rooms: 126
  • Safe at front desk
  • Currency exchange
Hotel Costa Azul
Avda Gabriel Roca, 7 (07014) - Palma (Spain)

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Overall rating:  8.9 Based on the last 40 of 607 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.3
  • Location: 9.1
  • Common facilities and services: 7.5
  • Staff: 9.4
  • Quietness: 6.6
  • Room: 8.2
  • Value for money: 7.4

July/2018 Someone from UK thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Location, room and front desk staff
  • Negative: Pool guy. Bit too self important
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2018 Someone from UK thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: hotel and room very clean, staff very friendly, perfect location
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Modern style lovers
  • I recommend it especially AGAINST... Young travelers, Families, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear valued guest! Thanks you very much for this amazing score, we´re really proud to receive this amazing qualification! We are pleased to know that you have enjoyed your holidays in Costa Azul! We hope to be lucky and see you again soon! Wishing you a lovely day, "

July/2018 Someone from Sheffield, UK thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: The view from the pool terrace and balcony
  • Negative: The pool bar needs to be better staffed and with longer opening hours
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Peace seekers, Classic style lovers, Budget travelers
  • Cleanliness: 10 The room was exceptionally well cleaned and presented every day
  • Location: 7.5 A lovely harbour view and not too far to walk into the city
  • Common facilities and services: 10 Lovely pool area and sunbathing terrace
  • Staff: 10 Super warm and friendly
  • Quietness: 7.5 No road noise from the room (7th floor), but some from the pool terrace
  • Room: 10 Good size and layout, with a lovely bathroom
  • Value for money: 7.5 The price seemed fair for the quality we received.
Stars it deserves 4
  • The hotel's reply:

    "Dear valued guest! Thanks you very much for this amazing score, we´re really proud to receive this amazing qualification! We are pleased to know that you have enjoyed your holidays in Costa Azul! We hope to be lucky and see you again soon! Wishing you a lovely day, "

July/2018 Someone from Ireland thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: The pool
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear valued guest! Thanks you very much for this amazing score, we´re really proud to receive this amazing qualification! We are pleased to know that you have enjoyed your holidays in Costa Azul! We hope to be lucky and see you again soon! Wishing you a lovely day, "

July/2018 Someone from Canada thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Staff
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Handicapped
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10 Amazing. My friend needed medical help in the middle of the night and all of the staff were amazing with getting her to the hospital and advice on what to do
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear valued guest! Thanks you very much for this amazing score, we´re really proud to receive this amazing qualification! We are pleased to know that you have enjoyed your holidays in Costa Azul! We hope to be lucky and see you again soon! Wishing you a lovely day, "

July/2018 Someone from UK thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: Fabulous view from balcony, very effective air conditioning
  • Negative: As returning guests our discount was not applied and an iron is not available for guests use.
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5 Excellent car hire arrangement no iron available
  • Staff: 10
  • Quietness: 5 There is a busy road outside unavoidable noise
  • Room: 10
  • Value for money: 5 Our discount was not applied ( we are returning guests)
Stars it deserves 4
  • The hotel's reply:

    "Dear Customer Thank you very much for having taken the trouble to evaluate us and of course for having put a wonderful 9.1! We love knowing that you have enjoyed your stay and we appreciate your comment, it always helps us improve. We always apply the discount for our repeat customers, if you wish you can send us an email with your request and we will directly pass you a special price! We hope to have the possibility of receiving you again soon! Have a great day! Greetings,"

July/2018 Someone from Bastia thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: l'emplacement
  • Negative: rien
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Dear valued guest! Thanks you very much for this amazing score, we´re really proud to receive this amazing qualification! We are pleased to know that you have enjoyed your holidays in Costa Azul! We hope to be lucky and see you again soon! Wishing you a lovely day, "

July/2018 Someone from Switzerland thinks:

  • Overall rating: 4
  • Would you recommend it? No
  • Positive: the service at the front desk
  • Negative: The noisiness of the hotel
  • I RECOMMEND it for... Young travelers, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Peace seekers, Classic style lovers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 2.5
  • Value for money: 2.5
Stars it deserves 3
  • The hotel's reply:

    "Dear valued guest! Thanks you very much for your valued remark, we appreciate a lot for the amazing score that you has given us, We feel the inconvenience with the noise that the event could cause, of course it was a punctual event and we´re sorry for the bad experience. Of course we always try to not disturb at all. We hope to have the opportunity to welcome you back soon, and offer a more relaxing experience Wishing you a lovely day "

July/2018 Someone from UK thinks:

  • Overall rating: 5.1
  • Would you recommend it? I don't know
  • Positive: The balcony overlooking the sea.
  • Negative: The private functions that limited or denied access to the pool and sun terrace to paying guests.
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Young travelers, Families, Budget travelers
  • Cleanliness: 7.5
  • Location: 5 It is a 20 min walk into town and the surrounding area is unimpressive.
  • Common facilities and services: 5 The pool and sun terrace is good, but I don't believe the management give priority to paying guests. The management should be clear at time of booking that private functions will always take priority over paying guests.
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 5 I believe the hotel is nice but overpriced.
Stars it deserves 3
  • The hotel's reply:

    "Dear valued guest! Thanks you very much for your valued remark, we appreciate a lot for the amazing score that you has given us, We feel the inconvenience with the noise that the event could cause, of course it was a punctual event and we´re sorry for the bad experience. Of course we always try to not disturb at all. We hope to have the opportunity to welcome you back soon, and offer a more relaxing experience Wishing you a lovely day "

July/2018 Someone from UK thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear guest, Thanks you very much for your valued remark! We appreciate a lot your feedback about our breakfast room. We are pleased to know that you have enjoyed our service and we hope to receive you again soon! Wishing you a lovely day, "

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Hotel Costa Azul Avda Gabriel Roca, 7 Palma 07014 Spain
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