HotelSearch.com Home

Hotel Dear Hotel ****

Madrid,  Spain

Phone: +34 91 4123200 E-mail:: reservas@dearhotel.es

Price: 101 - 1200 € (Average)

Rating by guests: 9.5 Based on 94 reviews

Hotel Dear Hotel
C/ Gran Via 80 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.5 Based on the last 40 of 94 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 0.0%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 8.5
  • Staff: 9.7
  • Quietness: 9.3
  • Room: 9.1
  • Value for money: 7.9

January/2020 Someone from Greece thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: The staff
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

January/2020 Someone from Paris, France thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Localisation de l'hôtel, la qualité de l'hébergement, le calme, le petit déjeuner
  • Negative:
  • I RECOMMEND it for... Peace seekers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

January/2020 Someone from San Diego thinks:

  • Overall rating: 5.7
  • Would you recommend it? I don't know
  • Positive: The location
  • Negative: The restaurant food quality and staff
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Room felt very clean
  • Location: 10 Very happy with the location
  • Common facilities and services: 2.5 Really no common facilities in lobby (very small sitting area). No gym. Restaurant had a sitting area with poor service
  • Staff: Not rated Staff couldn't care less about helping us. Very slow and not useful.
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

January/2020 Someone from Brasil thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: The room
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

January/2020 Someone from San Francisco thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: the location!
  • Negative: lack of tissues :( the packet provided was quite tiny, and I had a cold while I was there so I needed a lot.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

January/2020 Someone from Belgium thinks:

  • Overall rating: 6.9
  • Would you recommend it? I don't know
  • Positive: Atmosphere at breakfast
  • Negative: The fact that you seems to be a number and there is no personalized attention.
  • I RECOMMEND it for... Older travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST... Young travelers, Healthy lifestyle
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 2.5 The food during the breakfast is not diversified. Always the same every morning, no surprise
  • Staff: 5 The room was not good cleaned. The only thing cleaned was the floor and the staff made the bed. Our stuff could have been better organized.
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

January/2020 Someone from Tokyo, Japan thinks:

  • Overall rating: 7.1
  • Would you recommend it? Yes
  • Positive: The breakfast in the terrace, the overall minimalistic look of the room
  • Negative: Uncomfortable bed, 12th floor room was noisy because of restaurant above.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers, Classic style lovers, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 2.5 Room was under restaurant. Very noisy especially from 6AM
  • Room: 10
  • Value for money: 5 I deserved a better bed.
Stars it deserves 4

December/2019 Someone from ALICANTE thinks:

  • Overall rating: 5.5
  • Would you recommend it? I don't know
  • Positive: SERVICIO DE RECEPCION
  • Negative: LA TARDANZA EN SENTARNOS POR LA MAÑANA AL IR A DESAYUNAR Y EL TRATO RECIBIDO COMO SI FUERAMOS PEQUEÑOS
  • I RECOMMEND it for... Families
  • I recommend it especially AGAINST... Peace seekers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: Not rated
  • Room: 5
  • Value for money: 5
Stars it deserves 2

December/2019 Someone from Paris, France thinks:

  • Overall rating: 7.1
  • Would you recommend it? I don't know
  • Positive: design of the hotel.
  • Negative: service and contact with the staff on reception. It was very impersonalized and cold.
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Peace seekers, Classic style lovers, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 2.5 very impersonalized. cold and distant. Not a boutique-hotel service.
  • Quietness: 5 A lot of outside tourists going on the roof top to admire the views.
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

December/2019 Someone from USA thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The service provided by the staff
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5 lobby a little small, but roof top was great
  • Staff: 10 The staff is amazing. They remembered us by name and provided exceptional service
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
Hotel Dear Hotel C/ Gran Via 80 Madrid 28013 Spain
95%