Hotel Dear Hotel ****

October/2021 Someone from New York thinks:

• Overall rating: 5.4
• Would you recommend it? I don't know
• Positive: The cleanliness and noise control
• Negative: The website prompted me to book our hotel room twice because there was an error on the website. When I completed the booking, I had two reservations. I immediately canceled the second reservation and contacted the hotel via email but when I arrived they said there was nothing they could do regarding their reservation policy and would have to charge me for both rooms. After much conversation and escalating the matter the following day, the second reservation was reimbursed. However, it did put a damper on our stay and I feel like it was difficult to resolve the matter.
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 7.5
• Location: 7.5
• Common facilities and services: 7.5
• Staff: 2.5
• Quietness: 5
• Room: 7.5
• Value for money: 5

October/2021 Someone from Islas Canarias thinks:

• Overall rating: 6.4
• Would you recommend it? Yes
• Positive: La ubicación
• Negative: Un poco de polvo en mesillas, el mecanismo para abrir la puerta estaba roto
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 5
• Location: 10
• Common facilities and services: 5
• Staff: 5
• Quietness: 5
• Room: 5
• Value for money: 5

October/2021 Someone from Poland thinks:

• Overall rating: 6.8
• Would you recommend it? I don't know
• Positive: the Front Desk - very helpful, the room - silent even if located on the main street, shower - a lot of space
• Negative: the pool is dedicated for hotel guests but there is no privacy at all. there are a lot of people coming and coming to take a picture. this is what I really dislike the most. such information should be shared before booking the room.
• I RECOMMEND it for... Couples, Modern style lovers, Business travelers
• I recommend it especially AGAINST... Budget travelers
• Cleanliness: 5 there was dust on the toilet and shower in the corners was not cleaned
• Location: 10 this is the biggest advantage
• Common facilities and services: 5 there is a pool but zero privacy
• Staff: 10 very good approach to customer
• Quietness: 7.5
• Room: 5
• Value for money: 5 I thought I paid for the pool and privacy but there was zero privacy

October/2021 Someone from Alicante thinks:

• Overall rating: 9.6
• Would you recommend it? Yes
• Positive: El Sky bar
• Negative:
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 7.5
• Location: 10
• Common facilities and services: 7.5
• Staff: 10
• Quietness: 5
• Room: 10
• Value for money: 10

October/2021 Someone from Navarra thinks:

• Overall rating: 9
• Would you recommend it? Yes
• Positive: situación
• Negative:
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 5
• Location: 10
• Common facilities and services: 7.5
• Staff: 10
• Quietness: 7.5
• Room: 7.5
• Value for money: 5

October/2021 Someone from BILBAO VIVIENDO EN LEON thinks:

• Overall rating: 9.1
• Would you recommend it? Yes
• Positive: Trato amable del personal y muy dispuesto. Limpieza y localización. Sin ruidos.
• Negative: El acceso en coche a la llegada. No dispone de una zona de descarga hasta poder estacionar el vehículo en el parking que tiene convenio con el hotel.
• I RECOMMEND it for... Young travelers, Families, Couples, Business travelers
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 7.5
• Common facilities and services: 7.5
• Staff: 10
• Quietness: 10
• Room: 7.5
• Value for money: 5

October/2021 Someone from Valencia thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: Todo: Ubicación, desayuno, trabajadores, limpieza, estética de las habitaciones..
• Negative: Por poner un pero faltaba luz en el baño.
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 10

October/2021 Someone from Schweiz thinks:

• Overall rating: 8.4
• Would you recommend it? Yes
• Positive: Sehr freundliches Personal (besonders im Frühstücksbereich) Tolles Frühstücksbuffet
• Negative:
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 7.5
• Location: 7.5
• Common facilities and services: 7.5
• Staff: 10
• Quietness: 10
• Room: 7.5
• Value for money: 10

October/2021 Someone from Gran Canaria thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: La Atención y la habitación
• Negative: Nada, todo perfecto
• I RECOMMEND it for... Couples, Business travelers
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 10

October/2021 Someone from France thinks:

• Overall rating: 9.7
• Would you recommend it? Yes
• Positive: L'accueil, la chambre et le restaurant du dernier étage.
• Negative:
• I RECOMMEND it for... Families, Couples
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 7.5
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 7.5
• Value for money: 10