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Hotel Ercilla ****

Bilbao,  Spain

Phone: +(34) 944705700 Fax: +(34) 944439335 E-mail:: info@ercillahotel.com

Price: 62 - 204 € (Average)

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Rating by guests: 8.4 Based on 55 reviews

Located in the social, commercial and cultural centre of the town, near the restaurants, shops, business centres, museums and art galleries. Synonymous for design and comfort, thanks to the creators of unique pieces such as Philippe Stark or Ingo Maurer, with rooms decorated in soft harmonious tones. Enjoy fine cuisine in the Restaurante Bermeo or the Cafetería Ercilla. Relax in our new Gym-Spa, located on the top floor with magnificent views. Also laundry service, wi-fi, business centre, car park, 24h room service, Iberia check-in machine.

Room Services
  • Rooms: 333
  • Telephone
  • Television: pay channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe (free)
  • Internet connection (fee): wireless
  • Towel changing: daily
  • Bed linen changing: daily
Main facilities
  • Rooms: 333
  • Parking (fee): hotel owned
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (fee): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Air conditioning in common areas
  • Business Center
  • Discotheque
General services
  • Rooms: 333
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Dogs accepted
  • Room service: 24-hours a day
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Computer with Internet
  • Online reservations
Hotel Ercilla
Ercilla, 37-39 (48011) - Bilbao (Spain)

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Overall rating:  8.4 Based on the last 40 of 55 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 7.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9
  • Location: 9.1
  • Common facilities and services: 8.6
  • Staff: 8.2
  • Quietness: 8
  • Room: 7.4
  • Value for money: 7.5

December/2007 Someone from Poland thinks:

  • Overall rating: 4.7
  • Would you recommend it? I don't know
  • Positive: Location
  • Negative: COLD ROOM, COLD WATER IN THE SHOWER, EXPENSIVE WIRELESS INTERNET ACCESS
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Families, Luxury, Budget travelers, Business travelers
  • Cleanliness: 2.5
  • Location: 7.5
  • Common facilities and services: 2.5 Very expensive wireless internet access! Wireless internet should be almost for free.
  • Staff: 7.5
  • Quietness: 5
  • Room: Not rated My room was very small. The desk with chair was so close to the bed, that it was almost impossible to use sit at the desk. Very uncomfortable. The room was very cold!!! I tried to set the temperature higher than pre-set 21 C, but it was impossible. I had impression the room was even colder than 21 C in fact. The water in the shower was VERY COLD as well!
  • Value for money: 2.5
Stars it deserves 3

November/2007 Someone from Sweden thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

November/2007 Someone from USA thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: The bathroom was awesome.
  • Negative: the requirement of paying 25 Euros a day for amenities. For a 4 star hotel, at least basic TV should be provided.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 5 They could have been more available and helpful. Check out was a bit of a pain.
  • Quietness: 5
  • Room: 7.5 For the group rate for a conference, I wasn%27t expecting a great view, so no worries. The view of my room was an alley with people drying their underwear.
  • Value for money: 7.5
Stars it deserves 5

September/2007 Someone from u.k. thinks:

  • Overall rating: 7
  • Would you recommend it? Yes
  • Positive:
  • Negative: having to pay for television and radio service
  • I RECOMMEND it for... Older travelers, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 2.5
  • Common facilities and services: 5
  • Staff: Not rated
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 4

September/2007 Someone from Colombiaa thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Peace seekers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Luxury, Handicapped, Budget travelers
  • Cleanliness: Not rated
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

September/2007 Someone from California thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

August/2007 Someone from barcelona thinks:

  • Overall rating: 5.1
  • Would you recommend it? I don't know
  • Positive: la situación
  • Negative: personal del hotel
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10 Lo único bueno del hotel la situación
  • Common facilities and services: 5 tiene unas escaleras en la entrada, sin rampa para las maletas. Había ascensor pero no funcionaba.
  • Staff: Not rated Del personal más antipático con el que me he encontrado. Hago la reserva por internet en su propia página, me envían mail de confirmación, llego al hotel y no les consta. "deben ser los de internet que no nos han avisado" me dicen..... GRACIAS QUE NO ESTABA LLENO, que si no nos quedamos sin habitación.
  • Quietness: 2.5 Nuestra habitación era muy ruidosa al dar a la calle.
  • Room: 5 Pequeña pero bien. La televisión "hipermoderna" se encendía sola cada hora y pico, nos dio la noche hasta que opté por desenchufarla por completo.
  • Value for money: 5
Stars it deserves 3

February/2007 Someone from España thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

February/2007 Someone from England thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: Not rated
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

February/2007 Someone from Österreich thinks:

  • Overall rating: 6.1
  • Would you recommend it? I don't know
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: 10
  • Common facilities and services: 10
  • Staff: Not rated
  • Quietness: 10
  • Room: 10
  • Value for money: 2.5
Stars it deserves 3
Hotel Ercilla Ercilla, 37-39 Bilbao 48011 Spain
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