9.3
Based on 5808 reviews
Hotel Europa: We are one of the most charming hotels in the city. We are an independant hotel providing excellent service and individual kindness. Our hotel is located in the best area in the centre of Madrid: Puerta del Sol sq. We are located on a pedestrian street near cultural, artistic, commercial and entertainment areas of Madrid, so your visit to the Prado Museum, Reina Sofia Museum, Thyssen Museum, Royal Palace, Mayor Sq., other museums, monuments, theaters, cinemas and shops are within walking distance. The metro, buses and taxis are all available in the Puerta del Sol Sq.
- Room Services
-
- Rooms: 101
- Telephone: in room and bathroom
- Television: international channels
- Hairdryer
- Safe (fee)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
-
- Rooms: 101
- Parking (fee): not owned by hotel
- Bar - coffee shop
- Restaurant
- Elevator
- Television
- Terrace
- Central heating
- Lounge
- Fire escape
- Music channels
- General services
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- Rooms: 101
- Non-smoking rooms
- Safe at front desk
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
- Battery recharger for mobile phone
Hotel Europa
Calle Del Carmen, 4 (28013) - Madrid (Spain)
9.3 Based on the last 40 of 5808 reviews
Would you recommend this hotel?
-
Yes:
95%
-
No:
0.0%
-
I don't know:
5%
Rating by subject
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
8.7
-
Staff:
10
-
Quietness:
8.4
-
Room:
7.9
-
Value for money:
8.3
May/2013 Someone from TORONTO, CANADA thinks:
-
Overall rating:
3.9
-
Would you recommend it?
No
-
Positive:
-
Negative:
It was very noisy outside our hotel and were not able to sleep for both nights. I would not recommend this hotel for that reason only. Thanks
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
5
-
Common facilities and services:
5
-
Staff:
5
-
Quietness:
Not rated
OUTSIDE NOISE WAS TERRIBLE. UNABLE TO SLEEP BOTH NIGHTS
-
Room:
5
-
Value for money:
5
Stars it deserves
3
May/2013 Someone from england thinks:
-
Overall rating:
9.7
-
Would you recommend it?
Yes
-
Positive:
Where the hotel is situated and the friendliness and helpfulness of the staff
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
3
May/2013 Someone from Los Angeles Ca. USA thinks:
-
Overall rating:
8.6
-
Would you recommend it?
Yes
-
Positive:
Nice hotel room with an excellent location.
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Modern style lovers, Handicapped, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
Room was clean and the household staff was good and friendly.
-
Location:
10
Facing Puerta del Sol plaza.
-
Common facilities and services:
7.5
Nice cafe downstairs and small but clean lobby.
-
Staff:
7.5
Helpful
-
Quietness:
10
Our room opened to noisy Puerta del Sol. However, the room's sound insulation was excellent.
-
Room:
10
Nice size room, bathroom, view opens to Puerta del Sol. Minor issue was the firmness of the bed.
-
Value for money:
7.5
Stars it deserves
3
May/2013 Someone from Northern Canada thinks:
-
Overall rating:
9.7
-
Would you recommend it?
Yes
-
Positive:
Location
-
Negative:
Nothing
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
10
Stars it deserves
2
May/2013 Someone from Venezuela thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
Todo
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Luxury, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
May/2013 Someone from USA thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
Room was quiet, clean and staff was helpful.
-
Negative:
Restaurant overcharged for breakfast at the counter, then presented bill in US $ without asking us if it was okay. We wanted to pay in Euros.
-
I RECOMMEND it for...
Young travelers
-
I recommend it especially AGAINST...
Classic style lovers, Travelers with a car
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
5
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
3
May/2013 Someone from Arizona thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
The location! You can walk to your favorite sites -- and there are lots of restaurants in the area.
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
5
If you're on the plaza, there will be some crowd noise.
-
Room:
7.5
-
Value for money:
10
Stars it deserves
3
May/2013 Someone from Anchorage, Alaska U.S.A. thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
Friendliness, Ability to speak english, location and cleanliness.
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
Budget travelers, Travelers with a car
-
Cleanliness:
Not rated
-
Location:
Not rated
-
Common facilities and services:
Not rated
-
Staff:
Not rated
-
Quietness:
Not rated
-
Room:
Not rated
-
Value for money:
Not rated
Stars it deserves
4
May/2013 Someone from USA thinks:
-
Overall rating:
8.1
-
Would you recommend it?
Yes
-
Positive:
Proximity to Puerta del Sol and Plaza Mayor.
-
Negative:
Lack of parking; did not anticipate it would be so difficult.
-
I RECOMMEND it for...
Families, Couples
-
I recommend it especially AGAINST...
Travelers with a car
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
May/2013 Someone from california thinks:
-
Overall rating:
8
-
Would you recommend it?
Yes
-
Positive:
location and outside cafe
-
Negative:
stark rooms; no art work ior chairs
-
I RECOMMEND it for...
Older travelers, Couples, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
5
-
Room:
2.5
-
Value for money:
5
Stars it deserves
3