Hotel Intur Palacio San Martín ****
Madrid, Spain
Phone: +(34) 917015000 Fax: +(34) 917015010
The hotel INTUR Palacio San Martín is an old building in the heart of Madrid. The hotel itself preserves much of the building's former characteristics, such as the use of marble, fine woods and an impressive crafted ceiling in the lobby.
- Room Services
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- Rooms: 94
- Telephone: in room and bathroom
- Television: pay channels
- Hairdryer
- Terrace: some rooms
- Climate control
- Safe (free)
- Internet connection (fee): wireless
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Main facilities
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- Rooms: 94
- Parking (fee): nearby public
- Bar - coffee shop
- Convention hall
- Restaurant
- Elevator
- Internet connection (fee): wireless
- Hot water
- Telephone
- Fire escape
- Air conditioning in common areas
- Business Center
- General services
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- Rooms: 94
- Non-smoking rooms
- Extra bed
- Safe at front desk
- Room service: 24-hours a day
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Pza. San Martín, 5 (28013) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 2.5%
- I don't know: 5%
Rating by subject
- Cleanliness: 9.1
- Location: 10
- Common facilities and services: 7
- Staff: 8.9
- Quietness: 8.9
- Room: 7.4
- Value for money: 7.8
May/2012 Someone from Melbourne, Australia thinks:
- Overall rating: 7.9
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May/2012 Someone from Brussels thinks:
- Overall rating: 7.8
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The hotel's reply:
"Dear Client, First of all thank yo so much for your comments about our hotel. We are proud of the service we provide but we try to improve everyday and this could not be possibly done without your comments. In regards to the issue of the noise, we just wanted to let you know that the problem was that a pipe had loosen up and it got fixed the next morning. And in regards to the room request, we tried our best to offer you the room you preferred but they were all occupied by guests who were staying with us the previous days. I very much hope we can welcome you again in the near future and we will try to make your stay as pleasant as possible as it is our aim with our guest. With very kind regards. The Management"
May/2012 Someone from FRANCE thinks:
- Overall rating: 9.8
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The hotel's reply:
"Dear Client, Thank you so much for your lovely comments and score for our hotel. I will make sure these are passed-on to the team as the overall happiness of our guests is our final aim at the hotel. We very much hope to welcoming you again at our hotel. With very kind regards. The Management"
April/2012 Someone from USA--Mississippi thinks:
- Overall rating: 9
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April/2012 Someone from León (España) thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimado Cliente, Muchísimas gracias por sus comentarios y alta puntuación para nuestro Hotel Intur Palacio San Martín 4*. Nos alegra enormemente que hayamos cumplido sus expectativas y esperamos volver a verles por nuestro hotel muy pronto. Reciban un cordial saludo. La Dirección."
April/2012 Someone from Munich, Germany thinks:
- Overall rating: 9.2
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April/2012 Someone from Cologne thinks:
- Overall rating: 8.1
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April/2012 Someone from Málaga thinks:
- Overall rating: 8.1
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April/2012 Someone from Barcelona thinks:
- Overall rating: 8.2
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March/2012 Someone from Britain thinks:
- Overall rating: 7.9
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