Hotel Las Tirajanas ****

October/2018 Someone from Gran Canaria thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: La habitación y las vistas
• Negative: Tener que pagar las bebidas en la media pensión!
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 10

October/2018 Someone from Germany thinks:

• Overall rating: 8.1
• Would you recommend it? Yes
• Positive: The fire place and the hot chocolate.
• Negative: The Spa area was a disappointment.
• I RECOMMEND it for... Young travelers, Couples, Peace seekers
• I recommend it especially AGAINST... Families, Handicapped, Budget travelers
• Cleanliness: 7.5
• Location: 10
• Common facilities and services: 5
• Staff: 10
• Quietness: 7.5
• Room: 10
• Value for money: 5

October/2018 Someone from United Kingdom thinks:

• Overall rating: 1
• Would you recommend it? No
• Positive: The Staff who tried their best in difficult circumstances.
• Negative: The room. The food. Hotel very outdated. Ants in the room.
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 2.5 Room 206. Bathroom very outdated, tiles chipped, sink chipped. Cleaner had a very hard job to do anything with ants on the floor and in the bed. Not the cleaners fault, state of the hotel.
• Location: 5
• Common facilities and services: 5
• Staff: 5 They should be able to respond to guests complaints without having to phone the Director who never got back to them. Dining room staff very polite
• Quietness: Not rated Never before been in a 4 star hotel where the noise level was so bad. Party taking place right above our room on 20th October, this went on until 02:30 followed by party guests walking in heels above our room until at least 04:00. Sound proofing extremely poor. Doors slamming in corridors that would shake a room.
• Room: Not rated Expected so much more from a 4 star hotel. Room 206 was extremely outdated. Curtains did not fit the window properly, net curtains were dirty and in desperate need of renewing. No extra touches in the bathroom i.e Face creams, hand creams, cotton wool pads etc.
• Value for money: Not rated We paid 502.48 EUR for 3 nights half board, disgusting. I have never been served such bad food in any restaurant before. To be served pizza for an evening meal is and liver which was from the night before is beyond words. This hotel is not worthy of a 4 star. Rooms disgusting, food disgusting. Still waiting for a refund. Hotel receptionist promised she would phone me regarding a refund for the Saturday 20th October, the night of the party. She said she needed to speak with the director because she was unable to give a refund without consulting the director. Director never answered her phone before we had to leave for our flight home. We paid 176 EUR for the Saturday night, I would appreciate some of that back, if not all of it. THE WORST HOTEL WE HAVE EVER STAYED.

October/2018 Someone from Las Palmas de G.C thinks:

• Overall rating: 5.4
• Would you recommend it? I don't know
• Positive: Spa íntimo y la tranquilidad del hotel.
• Negative: La comida del buffet. Me alojé con régimen de media pensión y la calidad y servicio del restaurante fue muy muy pobre. Desayuno: los zumos eran terribles, ya que no son naturales que al menos tengan un buen sabor. Tener en cuenta que la oferta de desayuno es muy escueta es de agradecer tener variedad de panes y mermeladas. Cena: me sorprendió muchísimo que pusieran tortillas españolas precocidadas de supermercado. No tengo dudas ya que vimos al cocinero sacándolas de la nevera. En cuanto al servicio de mesa (camareros) muy atentos. Algo sorprendente es la gran diferencia de trato entre unos clientes y otros. En 3 ocasiones un cocinero ofrecía comida fuera del buffet a otros clientes frente a nosotros, creandonos sensación de incomodidad. Cuando me alojo en un Hotel y pago un plus por la comida espero la misma calidad que en un restaurante medio, y sobretodo que vaya en concordancia con su categoría de cuatro estrellas.
• I RECOMMEND it for... Couples, Peace seekers, Classic style lovers
• I recommend it especially AGAINST... Families, Luxury, Modern style lovers, Business travelers
• Cleanliness: 5
• Location: 7.5
• Common facilities and services: 7.5
• Staff: 5
• Quietness: 10
• Room: 7.5
• Value for money: 2.5

October/2018 Someone from Vecindario thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: Todo
• Negative: Nada
• I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Healthy lifestyle
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 10

October/2018 Someone from Gran Canaria thinks:

• Overall rating: 2.8
• Would you recommend it? No
• Positive: Solo el spa
• Negative: Servicio al cliente
• I RECOMMEND it for... Business travelers
• I recommend it especially AGAINST... Young travelers, Modern style lovers, Budget travelers
• Cleanliness: 7.5
• Location: 7.5
• Common facilities and services: Not rated
• Staff: 2.5
• Quietness: 10
• Room: 5
• Value for money: Not rated

October/2018 Someone from Las palmas de gran canaria thinks:

• Overall rating: 4.6
• Would you recommend it? I don't know
• Positive: La terraza de la habitación
• Negative: El ruido por la noche. Pagamos una mejor habitación pero nos la pusieron JUSTO delante del ascensor y escaleras.
• I RECOMMEND it for... Peace seekers, Healthy lifestyle
• I recommend it especially AGAINST...
• Cleanliness: 5
• Location: 5
• Common facilities and services: 5
• Staff: 7.5
• Quietness: 2.5
• Room: 5
• Value for money: Not rated

October/2018 Someone from Good thinks:

• Overall rating: 7.8
• Would you recommend it? Yes
• Positive: The friendly stuff
• Negative: Music in the spa area. I wanted to relax, but was not possible due to the music in the spa.
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 7.5
• Location: 7.5
• Common facilities and services: 5
• Staff: 10
• Quietness: 2.5 Music in the spa killed the silence, that i used to enjoy in other spas.
• Room: 7.5
• Value for money: 7.5

October/2018 Someone from Gran canaria thinks:

• Overall rating: 10
• Would you recommend it? Yes
• Positive: Las instalaciones lugar tranquilo ( Vicente el recepcionista ejemplar)
• Negative:
• I RECOMMEND it for...
• I recommend it especially AGAINST...
• Cleanliness: 10
• Location: 10
• Common facilities and services: 10
• Staff: 10
• Quietness: 10
• Room: 10
• Value for money: 10

October/2018 Someone from Las Palmas thinks:

• Overall rating: 5.6
• Would you recommend it? I don't know
• Positive: Las vistas del lugar
• Negative: Camas incomodas
• I RECOMMEND it for... Couples, Peace seekers, Classic style lovers, Healthy lifestyle
• I recommend it especially AGAINST... Young travelers, Families, Luxury, Modern style lovers, Business travelers
• Cleanliness: 7.5
• Location: 10
• Common facilities and services: 5
• Staff: 5
• Quietness: 10
• Room: 5
• Value for money: 2.5