8.4
Based on 766 reviews
Located in the very centre of Madrid, only 50 m from the Puerta del Sol.
With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel.
The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people.
The hotel also has a bar, restaurant, room service, social lounge...
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)
8.4 Based on the last 40 of 766 reviews
Would you recommend this hotel?
-
Yes:
77.5%
-
No:
10%
-
I don't know:
12.5%
Rating by subject
-
Cleanliness:
8.9
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
8.8
-
Quietness:
8.1
-
Room:
7.3
-
Value for money:
8.1
July/2008 Someone from Belgium thinks:
-
Overall rating:
5.3
-
Would you recommend it?
I don't know
-
Positive:
The breakfast, but quite expensive: 14€
-
Negative:
- Staff not very kind.
- Electricity problems in the rooms (no light and problems to enter in the room)
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
7.5
-
Staff:
2.5
-
Quietness:
7.5
-
Room:
2.5
-
Value for money:
5
Stars it deserves
3
July/2008 Someone from Trinidad y Tobago thinks:
-
Overall rating:
8.7
-
Would you recommend it?
Yes
-
Positive:
Its so close to all the important places you want to visit, the staff is friendly,and the hotel exudes a charm that is unforgettable.
-
Negative:
-
I RECOMMEND it for...
Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
4
July/2008 Someone from Tenerife thinks:
-
Overall rating:
8.1
-
Would you recommend it?
Yes
-
Positive:
-
Negative:
-
I RECOMMEND it for...
Young travelers, Families, Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
4
June/2008 Someone from Barcelona thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
El gran espacio, la posicion del hotel y la tranquilidad
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
Está muy bien situado en el centro, un hotel amplio, espacioso y super tranquilo.
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
Muy tranquilo. No hemos oido ningun ruido.
-
Room:
10
Preciosa
-
Value for money:
10
Stars it deserves
5
June/2008 Someone from Barcelona thinks:
-
Overall rating:
8.9
-
Would you recommend it?
Yes
-
Positive:
Bar
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Peace seekers, Handicapped, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
10
-
Value for money:
10
Stars it deserves
4
June/2008 Someone from Chicago, IL thinks:
-
Overall rating:
4.3
-
Would you recommend it?
No
-
Positive:
Location, lobby.
-
Negative:
The hot water problem during my stay. I received no reimbursement from them for this situation
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
5
There was no hot water from Sat evening thru Mon afternoon. I think they handled the situation very badly.
-
Staff:
7.5
-
Quietness:
10
-
Room:
2.5
-
Value for money:
2.5
Stars it deserves
3
May/2008 Someone from Brighton, UK thinks:
-
Overall rating:
5.8
-
Would you recommend it?
I don't know
-
Positive:
Staff helped me quickly when I had a problem
-
Negative:
Very uncomfortable bed!
-
I RECOMMEND it for...
Luxury, Peace seekers, Classic style lovers
-
I recommend it especially AGAINST...
Young travelers, Older travelers, Families, Modern style lovers, Budget travelers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
Not rated
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
5
-
Room:
7.5
-
Value for money:
5
Stars it deserves
3
May/2008 Someone from California thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
location, quietness, and shower
-
Negative:
cold, unfriendly manner of front desk staff
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
-
I recommend it especially AGAINST...
Luxury
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
2.5
Didn%27t respond to an email request I sent before arrival. Also, I found the staff to be efficient, but not warm and friendly -- rather businesslike and cold compared to other places we stayed in Spain. The bartender was very nice, though.
-
Quietness:
10
-
Room:
7.5
Everything was great, except that the beds were rather hard/uncomfortable.
-
Value for money:
7.5
Only complaints are the hard beds and unfriendly front desk staff.
Stars it deserves
4
May/2008 Someone from Brasil thinks:
-
Overall rating:
2.8
-
Would you recommend it?
No
-
Positive:
-
Negative:
Nos colocaram para dormir na frete do motor de aquecimento, impossivel dormir
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Families, Couples, Luxury, Business travelers
-
Cleanliness:
7.5
-
Location:
7.5
-
Common facilities and services:
7.5
nao nos foi dado nota fiscal (recipt)
-
Staff:
5
-
Quietness:
Not rated
Infelizmente nao pudemos dormir na primeira noite
-
Room:
Not rated
O controle remoto nao funcionava
-
Value for money:
2.5
Stars it deserves
2
May/2008 Someone from Atlanta, GA USA thinks:
-
Overall rating:
8.2
-
Would you recommend it?
Yes
-
Positive:
Location. Within walking distance to everything.
-
Negative:
Finding it by car. You must get VERY explicit directions or you will not find it. Once you are there, it%27s wonderful.
-
I RECOMMEND it for...
Older travelers, Couples, Classic style lovers, Healthy lifestyle
-
I recommend it especially AGAINST...
Young travelers, Families, Luxury, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
5
Stars it deserves
4