8.4
Based on 766 reviews
Located in the very centre of Madrid, only 50 m from the Puerta del Sol.
With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel.
The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people.
The hotel also has a bar, restaurant, room service, social lounge...
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)
8.4 Based on the last 40 of 766 reviews
Would you recommend this hotel?
-
Yes:
77.5%
-
No:
10%
-
I don't know:
12.5%
Rating by subject
-
Cleanliness:
8.9
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
8.8
-
Quietness:
8.1
-
Room:
7.3
-
Value for money:
8.1
June/2014 Someone from Argentina thinks:
-
Overall rating:
7.7
-
Would you recommend it?
Yes
-
Positive:
La ubicación
-
Negative:
Falta de servicio de cafetería en la habitación como cortesía
-
I RECOMMEND it for...
Couples
-
I recommend it especially AGAINST...
Young travelers, Older travelers, Families, Luxury, Peace seekers, Modern style lovers, Handicapped, Budget travelers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
2.5
Habitación 411. Se escuchaban los gritos que venían del lobby del hotel
-
Room:
2.5
Vista a unos conductos que emitían ruido
-
Value for money:
5
Stars it deserves
3
June/2014 Someone from Mendoza thinks:
-
Overall rating:
6.7
-
Would you recommend it?
Yes
-
Positive:
La habitación que ocupé en el segudo piso
-
Negative:
la habitación que ocupé en el tercer piso, parecen dos hoteles distintos.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
2.5
encontré ropa del anterior ocupante en los placares
-
Location:
10
bien ubicado, con acceso rápido a la estación del metro
-
Common facilities and services:
5
No todas las habitaciones tienen la misma calidad, y en la segunda estadía la habitación era para un hotel de 2 estrellas a lo sumo
-
Staff:
10
-
Quietness:
7.5
-
Room:
5
Insisto, la habitación del segundo piso es un tres estrellas, la del tercero no llega a dos estrellas
-
Value for money:
5
Stars it deserves
3
June/2014 Someone from barcelona thinks:
-
Overall rating:
6.7
-
Would you recommend it?
Yes
-
Positive:
situacion y servicio
-
Negative:
el desayuno es algo flojo para un 4 estrellas y las toallas son horribles y las almohadas tambien son muy delgadas.
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Peace seekers
-
I recommend it especially AGAINST...
Luxury, Classic style lovers, Budget travelers, Travelers with a car, Healthy lifestyle
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
5
-
Staff:
5
-
Quietness:
10
-
Room:
7.5
-
Value for money:
2.5
Stars it deserves
3
June/2014 Someone from Guatemala thinks:
-
Overall rating:
5.3
-
Would you recommend it?
I don't know
-
Positive:
Ubicación
-
Negative:
Ruido de la calle
-
I RECOMMEND it for...
Young travelers, Couples, Business travelers
-
I recommend it especially AGAINST...
Older travelers, Families, Peace seekers, Travelers with a car
-
Cleanliness:
5
Primer día no dejaron toallas pequeñas. Ninguno del resto de los 4 siguientes días dejaron jabón. Me parece que las camas estaban mal hechas.
-
Location:
10
-
Common facilities and services:
2.5
TV muy antigua y mala. Mala señal.
-
Staff:
7.5
-
Quietness:
Not rated
Mucho ruido de la calle de personas que en la madrugada fumaban y bebían.
-
Room:
7.5
-
Value for money:
5
Stars it deserves
3
June/2014 Someone from Chile thinks:
-
Overall rating:
8.9
-
Would you recommend it?
Yes
-
Positive:
La cordialidad y atencion de todo el personal
-
Negative:
-
I RECOMMEND it for...
Older travelers, Peace seekers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
Not rated
-
Location:
7.5
-
Common facilities and services:
Not rated
-
Staff:
10
-
Quietness:
5
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
June/2014 Someone from ASTURIAS thinks:
-
Overall rating:
9.2
-
Would you recommend it?
Yes
-
Positive:
Las camas grandes y cómodas. El baño muy amplio y funcional.
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Classic style lovers
-
I recommend it especially AGAINST...
Peace seekers, Travelers with a car
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
2.5
-
Room:
10
-
Value for money:
7.5
Stars it deserves
4
June/2014 Someone from North Carolina USA thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
The hotel was very nice, clean and friendly staff
-
Negative:
Crowd outside of hotel partied loudly until 6:30 am and our group could not sleep all night.
-
I RECOMMEND it for...
Older travelers, Couples, Luxury, Classic style lovers, Modern style lovers, Business travelers
-
I recommend it especially AGAINST...
Budget travelers, Travelers with a car
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
Not rated
People outside on street were drunk and very loud until 6:30 am
-
Room:
10
-
Value for money:
7.5
Stars it deserves
4
May/2014 Someone from UK thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
Quiet and calm hotel but just a very quick walk (less than a minute) to the centre.
-
Negative:
-
I RECOMMEND it for...
Older travelers, Families, Couples, Peace seekers, Classic style lovers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
7.5
-
Quietness:
10
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
May/2014 Someone from benferri thinks:
-
Overall rating:
8.2
-
Would you recommend it?
Yes
-
Positive:
very central
-
Negative:
no yogurts for breakfast
-
I RECOMMEND it for...
Couples
-
I recommend it especially AGAINST...
-
Cleanliness:
Not rated
-
Location:
Not rated
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
5
-
Value for money:
7.5
Stars it deserves
3
May/2014 Someone from London thinks:
-
Overall rating:
7.7
-
Would you recommend it?
Yes
-
Positive:
Location
-
Negative:
The noise form outside very late on Friday night (16th May)
-
I RECOMMEND it for...
Older travelers
-
I recommend it especially AGAINST...
Luxury
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
2.5
-
Room:
5
-
Value for money:
5
Stars it deserves
4