HotelSearch.com Home

Home > Europe > Spain > Madrid (Autonomous Community) > Madrid (Province) > Madrid (Municipality) > Madrid (Town) > 28013 (Postal Code)

Hotel Ópera ****

Madrid,  Spain

Phone: +(34) 915412800 Fax: +(34) 915416923 E-mail:: reservas@hotelopera.com

Price: 65 - 189 € (Average)

See more photos

Add your hotel photo

Rating by guests: 8.4 Based on 2144 reviews

Hotel Opera has 79 completely refurbished rooms with high speed Internet (Wi-FI). It is located across from the Royal Theater, and just yards from the Royal Palace and the Puerta del Sol. Enjoy our show each night at “El Café de la Ópera” with singing waiters, and feel the emotion of the best opera pieces while you have a fantastic dinner.

Room Services
  • Rooms: 79
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Minibar
  • Terrace: some rooms
  • Climate control
  • Safe
  • Internet connection (free): Ethernet (RJ45)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 79
  • Parking (fee): nearby public
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
General services
  • Rooms: 79
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Ópera
Cuesta de Santo Domingo, 2 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.4 Based on the last 40 of 2144 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 5%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 8
  • Location: 10
  • Common facilities and services: 6.5
  • Staff: 9.1
  • Quietness: 7.6
  • Room: 7.3
  • Value for money: 7.4

November/2014 Someone from Galicia thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Situación y atención de los trabajadores
  • Negative: A la habitación para ser una suit le faltaba una zona de relax con sofá donde poder ver la televisión ya que para verla había que estar en cama. La única zona de relax era la terraza que estaba muy bien.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 Le faltaba una zona de relax con sofá para poder ver la televisión sin tener que estar en la cama.
  • Value for money: 7.5 Me esperaba poder ver la televisión estando en un sofá.
Stars it deserves 4

  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. Transmitiremos su agradable comentario a la personal correspondiente. Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

October/2014 Someone from Oakland, CA thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Excellent location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 5 november Dear Customer, Thank you very much for your time spent in writing your review, and we are happy that you were pleased with our room. We are very happy for that 10 that you have given us and we look forward to accommodate you on future occasions. You can find the best deals in our official web page. From the Heart of Madrid and in the name of our entire team, warm regards. "

October/2014 Someone from USA thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Room was clean; staff was friendly and professional.
  • Negative: Not enough flat surfaces in room (for suitcase or bags); drain didn't work well in bathroom.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Peace seekers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 27 october Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

October/2014 Someone from Chile thinks:

  • Overall rating: 3.1
  • Would you recommend it? No
  • Positive: Habitacion con jacuzzi y terraza
  • Negative: Jacuzzi tenia pelos luego de que supuestamente lo limpiaron 3 veces vino el de la recepcion le mostra donde estaban los pelos los tomo con la mano y me dijo listo esta limpio!!!! Desayuno con poca variedad
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Luxury, Budget travelers, Business travelers, Travelers with a car
  • Cleanliness: Not rated
  • Location: 10
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 10
  • Room: 10
  • Value for money: Not rated
Stars it deserves 3

  • The hotel's reply:

    " Maria C, Directora General en HOTEL OPERA, respondió a esta opinión 15 octubre Estimado cliente, lamento la percepcion que se lleva de nuestro hotel, ya nos esforzamos siempre para dar el mejor servicio posible, Confiamos en verle/a de nuevo en nuestro hotel Puede seguir encontrando las mejores ofertas en nuestra página oficial. "

October/2014 Someone from USA thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Excellent staff
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Families, Classic style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    " Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Todo el equipo del hotel intentamos esmerarnos para que tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "

September/2014 Someone from Idaho. USA thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Lovely facilities
  • Negative: Getting lost. We needed a better map!
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Budget travelers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Except very hard to find using a bad map. Please give people the map that is used in Rick Steve's book
  • Common facilities and services: 10 We did not go up on the roof but wished we had!
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    " Maria C, Directora General en HOTEL OPERA, respondió a esta opinión Estimado cliente, Agradecemos su comentario sobre su estancia en nuestro Hotel Ópera en Madrid. Todo el equipo del hotel intentamos esmerarnos para que tanto los niños como los adultos descansen y se sientan como en casa. Por eso día a día les intentamos ofrecer todas las facilidades que estén en nuestras manos. Nos alegramos por ese 10 que nos otorgan y esperamos poder contar con ustedes en próximas ocasiones. Recuerden que pueden seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo. "

September/2014 Someone from united states thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST... Young travelers, Budget travelers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. . Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

September/2014 Someone from Madrid thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: El baño
  • Negative: Precio
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

September/2014 Someone from uruguay thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: siempre está la habitación pronta el día de llegada.
  • Negative:
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Maria C. Directora General del HOTEL OPERA, respondió a esta opinión Estimado cliente Lo primero de todo agradecerle su comentario acerca de su estancia en nuestro Hotel Ópera. Esperamos poder contar con ustedes en futuras ocasiones. Puede seguir encontrando las mejores ofertas en nuestra página oficial. Desde el corazón de Madrid y en nombre de todo nuestro equipo, reciba un afectuoso saludo, "

September/2014 Someone from Israel thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: That the room was spacious
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "De Maria C, Director General at HOTEL OPERA, responded to this review 15 september Dear client, Firstly, we would like to thank you for taking your time and write your pleasant review regarding your experience in Ópera Hotel. WE are very glad that you enjoyed your stay in our hotel situated in the Heart of Madrid. We hope seeing you soon in Ópera Hotel and in Madrid. Secondly, you can still find the best deals in our official web page. From the Heart of Madrid and in the name of all the hotel staff, please receive the best regards. "

Hotel Ópera Cuesta de Santo Domingo, 2 Madrid 28013 Spain
84%