HotelSearch.com Home

Hotel Petit Palace Arana ***

Bilbao,  Spain

Phone: +(34) 944156411 Fax: +(34) 944161205 E-mail:: info@petitpalacearana.com

Price: 55 - 795 € (Average)

See more photos

Add your hotel photo

Rating by guests: 8.2 Based on 567 reviews

Winner of the 2002-2004 Renovation Prize! This historic building was totally renovated in 2002 and is located in the entrance to the old city, very close to the most important tourist attractions. This charming hotel offers, in addition to the standard facilities, free high-speed Internet access as well as hydro-massage in all rooms. This is the best area of Bilbao with metro, tram and bus links near the hotel. The highest quality, top location and best prices on the market.

Room Services
  • Rooms: 64
  • Telephone: in room
  • Television: international channels
  • Minibar (fee)
  • Climate control
  • Safe (free)
  • Internet connection (free): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Tub or shower
  • Computer with Internet: upon request
Main facilities
  • Rooms: 64
  • Parking (fee): nearby public
  • Convention hall
  • Elevator
  • Internet connection (free): Ethernet (RJ45)
  • Television
  • Sauna
  • Lounge
  • Hot water
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
General services
  • Rooms: 64
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Dogs accepted
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Computer with Internet
  • Online reservations
  • Battery recharger for mobile phone
Hotel Petit Palace Arana
Bidebarrieta, 2 (Frente al Teatro Arriaga y Plaza Arenal) (48005) - Bilbao (Spain)

Access:

 

Overall rating:  8.2 Based on the last 40 of 567 reviews

Would you recommend this hotel?

  • Yes: 75%
  • No: 17.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 7.8
  • Location: 10
  • Common facilities and services: 6.6
  • Staff: 8.7
  • Quietness: 6.5
  • Room: 6.7
  • Value for money: 7

June/2012 Someone from The Hague thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: The room and the very friendly staff.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

June/2012 Someone from England thinks:

  • Overall rating: 4.6
  • Would you recommend it? No
  • Positive: CENTRALLY PLACED TO BE ABLE TO WALK TO ALL TOURIST DETINATIONS.
  • Negative: The bathroom needed total refurbishment, in fact it was smelly! Bedroom and dining room fine.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5 Bathroom smelly and in serious need of replacing.
  • Location: 10 Able to walk to all tourist destinations.
  • Common facilities and services: 5 Dining room a little cramped.
  • Staff: 7.5 Nice, polite desk staff.
  • Quietness: 5 Obvious noise from close proximity of 2 roads.
  • Room: 5 OK.
  • Value for money: 5 I would expect a better bathroom. Bed good and comfortable.
Stars it deserves 3

June/2012 Someone from fleurac (France) thinks:

  • Overall rating: 3.6
  • Would you recommend it? No
  • Positive: the modern design of the rooms
  • Negative: one strongly smell of toilet odors (and this must be permanent); another slightly of the same; the third strongly of tobacco odors and the hot water system in the shower had to be repaired after complaining
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3

May/2012 Someone from Madrid thinks:

  • Overall rating: 4.8
  • Would you recommend it? I don't know
  • Positive: Ubicación
  • Negative: Espacio
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 2.5 Me parecía que andaban escasos de personal, con una sola persona en recepción que no podía atender las entradas, salidas, requerimientos sin obligar a la espera del cliente
  • Quietness: 2.5 El tranvía, pese al doble acristalamiento se hacía notar y la cercanía del Casco Viejo aún con la derrota del Athletic es ruidoso.
  • Room: 2.5 Muy pequeña para 4 personas. La litera de arriba es inutilizable para descansar durante el día porque el aire acondicionado está justo a su altura y los niños se exponen a una segura enfermedad. Me parece que estaba descuidado y todo apunta a falta de personal. La ducha de hidromasaje puede ser un reclamo pero nunca a cambio de ser tan pequeña que no quepa una persona de 1,87 cms.
  • Value for money: 2.5 Caro para el servicio dispensado.
Stars it deserves 3

May/2012 Someone from colchester uk thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: THE FRIENDLY RECEPTION
  • Negative: LACK OF A BAR
  • I RECOMMEND it for... Older travelers, Families, Couples, Business travelers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

May/2012 Someone from the netherlands thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: staff
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Modern style lovers, Budget travelers, Business travelers
  • I recommend it especially AGAINST... Luxury, Handicapped, Travelers with a car
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

April/2012 Someone from new york city thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: location and attractive room
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

April/2012 Someone from Australia thinks:

  • Overall rating: 6.6
  • Would you recommend it? Yes
  • Positive: Helpful front desk staff, good location, reasonably priced breakfast.
  • Negative: Noise from the floor above (we were on the floor below the breakfast room and work started there at 6.30 a.m.
  • I RECOMMEND it for... Young travelers, Older travelers
  • I recommend it especially AGAINST... Families, Luxury
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

April/2012 Someone from Londond thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Budget travelers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

April/2012 Someone from Scotland thinks:

  • Overall rating: 7.1
  • Would you recommend it? I don't know
  • Positive: location, adequately equipped, concierge gave helpful information when asked
  • Negative: no parking, unfriendly concierge, good value
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
Hotel Petit Palace Arana Bidebarrieta, 2 (Frente al Teatro Arriaga y Plaza Arenal) Bilbao 48005 Spain
82%