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Hotel Q7 Lodge ****

Lyon-7e Arrondissement,  France

Phone: 04 37 37 23 70 Fax: 04 37 66 04 81 E-mail:: reception@q7-lodge.com

Price: 75 - 410 € (Average)

Rating by guests: 8.4 Based on 392 reviews

Hotel Q7 Lodge
7, rue Félix Brun (69007) - Lyon-7e Arrondissement (France)

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Overall rating:  8.4 Based on the last 40 of 392 reviews

Would you recommend this hotel?

  • Yes: 77.5%
  • No: 7.5%
  • I don't know: 15%

Rating by subject

  • Cleanliness: 8.9
  • Location: 8.5
  • Common facilities and services: 7.9
  • Staff: 8.3
  • Quietness: 9
  • Room: 8
  • Value for money: 8.1

July/2021 Someone from . thinks:

  • Overall rating: 6.7
  • Would you recommend it? I don't know
  • Positive:
  • Negative: Benche' la mia prenotazione fosse stata da Voi confermata tramite e-mail e avessi gia' svolto il chek-in on-line al mio arrivo alla reception mi è stato riferito che non vi era alcuna prenotazione a mio nome. Nonostante io esibissi la Vostra conferma cartacea la persona addetta alla reception mi riferiva che "nel computer non vi era alcuna mia prenotazione", e pertanto non poteva fare nulla per me e che avrei pertanto dovuto trovare un'altra soluzione. Solo dopo la mia ripetuta richiesta di parlare con un suo superiore, la signora in questione faceva una lunga telefonata, dopodiché mi disse che "mi veniva assegnata la camera di un altro". La mattina della mia partenza alle ore 07:13 da un sms sul mio cellulare rilevavo che l'importo dovuto mi era stato prelevato dal conto corrente. Recatomi alla reception per consegnare la chiave elettronica il personale addetto mi chiedeva nuovamente di pagare quanto da me dovuto. Nonostante io esibissi l'sms la persona addetta asseriva che non risultava dal computer alcun pagamento e che mediante sms mi era stata solamente comunicata la somma che avrei dovuto pagare (!!). Poi mi fu detto che dalla prenotazione (che quindi esisteva !) risultava che il numero della carta di credito era stato richiesto solo a "garanzia" e che quindi il pagamento andava eseguito al momento della partenza. Nonostante le mie rimostranze il personale mi diede assoluta assicurazione che le cose stavano così e che non avrei pagato due volte l'importo dovuto. Fui quindi costretto a pagare nuovamente con la mia carta di credito. La stessa mattinata mi accertai che erano stati eseguiti due prelievi sul mio conto, peraltro da due società diverse, dello stesso importo. Tornai quindi alla reception per segnalare il doppio pagamento. Solo dopo ripetute insistenze la persona addetta si accorse che era già stata emessa in precedenza una fattura e uno scontrino e che pertanto avevo pagato due volte. A questo punto l'importo del secondo pagamento mi fu riaccreditato.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: Not rated
  • Quietness: Not rated
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 2

July/2021 Someone from Chambéry thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Propreté, qualité du logement, appartement spacieux, calme, plateau de bienvenue, parking
  • Negative: La kitchenette est équipée du stricte minimum et j'ai manqué de quelques accessoires pour la cuisine. Une odeur de tabac subsistait dans l'appartement même on sentait bien que le ménage est fait de manière impeccable.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

June/2021 Someone from Montvernier (Savoie) thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Amabilité du personnel, proximité séminaire hôtel
  • Negative: Wifi ne fonctionnant pas
  • I RECOMMEND it for... Families, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5 Pas de wifi
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

May/2021 Someone from Béziers thinks:

  • Overall rating: 5.3
  • Would you recommend it? I don't know
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 2.5
  • Quietness: 2.5
  • Room: 10
  • Value for money: 5
Stars it deserves 4

May/2021 Someone from Annecy thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Budget travelers, Healthy lifestyle
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

May/2021 Someone from Evian thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: L’hygiène et le confort
  • Negative: La pénurie d’équipement cuisine
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Rien à redire
  • Location: 10
  • Common facilities and services: 2.5 Cuisine quasi pas équipe , pas de fouet / économe / coûteux de cuisine ...
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 2

May/2021 Someone from Bretagne thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Le calme
  • Negative: Le petit déjeuner
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

May/2021 Someone from Isere thinks:

  • Overall rating: 3.2
  • Would you recommend it? No
  • Positive: La tranquillité
  • Negative: La propreté
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Families, Luxury, Healthy lifestyle
  • Cleanliness: Not rated Très limite, salles de bain avec des trace d’éclaboussures, et d’humidité, ventilations sales, forte odeur de tabac
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 2.5 Propreté tout à fait limite pour le standing de l’hôtel d’autant plus en ces temps de Covid, ça ne met pas en confiance
  • Value for money: 2.5
Stars it deserves 2

April/2021 Someone from Aurillac thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Le studio spacieux
  • Negative: Le petit déjeuner à emporter dans la chambre: absence de beurre, pas de viennoiseries.
  • I RECOMMEND it for... Families, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 7.5 Transports en communs assez loin
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5 Bruits de la rue malgré double vitrage.
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

April/2021 Someone from Ydes dans le Cantal thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Online reservation
Nights
Hotel Q7 Lodge 7, rue Félix Brun Lyon-7e Arrondissement 69007 France
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