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Hotel Servatur Waikiki ****

San Bartolomé de Tirajana,  Spain

Phone: +34 92 877 3880 E-mail:: waikiki@servatur.com

Rating by guests: 8.8 Based on 234 reviews

Hotel Servatur Waikiki
Avenida Gran Canaria, 20 (35100) - San Bartolomé de Tirajana (Spain)

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Overall rating:  8.8 Based on the last 40 of 234 reviews

Would you recommend this hotel?

  • Yes: 80%
  • No: 12.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 9
  • Common facilities and services: 8.3
  • Staff: 9.3
  • Quietness: 7.6
  • Room: 7.8
  • Value for money: 8.1

July/2019 Someone from Las Palmas de Gran Canaria thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Todo: la comida, la animación espectacular, la amplitud de zonas comunes, el personal...
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2019 Someone from Denmark thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: The staff
  • Negative: The bed
  • I RECOMMEND it for... Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 10
  • Value for money: 5
Stars it deserves 4

July/2019 Someone from United Kingdom thinks:

  • Overall rating: 2.2
  • Would you recommend it? No
  • Positive: I believe it would be good for a family getaway as it’s tailored heavily towards children however, the songs that were played at the pool side were explicit which is not something I wanted to listen to especially at a family resort.
  • Negative: The poor communication of the late night entertainment. The first 5 nights we didn’t know there was an underground bar that had entertainment on until half 10. We then saw a cabaret show was scheduled which we looked forward to seeing (getting to the bar an hour before the show was due to start) we asked the barman where the show was when it was 15 minutes after it was due to start to find out it was in the other bar that we ironically sat in every other night. To add insult to injury we caught the last 15 minutes to hear several members of staff singing random songs dressed in plain white clothing which is not cabaret. It was very poor and ruined our final night as we had no where to sit.
  • I RECOMMEND it for... Families, Modern style lovers, Budget travelers, Travelers with a car
  • I recommend it especially AGAINST... Young travelers, Couples, Luxury, Peace seekers
  • Cleanliness: 10
  • Location: 5 The surrounding area was mainly made it of other all inclusive hotels.
  • Common facilities and services: 7.5 Some good extras like a hot tub, gym and volley ball court. Activities require more variety/quality
  • Staff: 5 General staff were very pleasant. There was a lady named Colleen who was very good at leading the water aerobics, got everyone involved and enjoying it. This was highlighted when a different lady did it one day and it was dreadful. She didn’t know what she was doing at all. She had no coordination and timing was all off. She spoke Spanish and didn’t translate which was a bit irritating. (She has the microphone a lot throughout the day sing and shouting for no apparent reason
  • Quietness: Not rated Music played pool side with explicit language. The activity team were speaking on the microphone an excessive amount throughout the day.
  • Room: 2.5 Small room, however everything was really nice and generally happy with the room.
  • Value for money: 7.5 It was rather cheap for what we got. Just better communication to make all customers aware what they have at their disposal
Stars it deserves 2

July/2019 Someone from España thinks:

  • Overall rating: 2.8
  • Would you recommend it? No
  • Positive: La zona de las piscina
  • Negative: La calidad de la comida muy baja y que el comedor desde 40 minutos antes del cierre ya estaban recojiendo y casi echándote el personal de cocína
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST... Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 2.5
  • Staff: 2.5 El de recepción muy bien y algún camarero también pero la mayoría mal
  • Quietness: 5
  • Room: 5
  • Value for money: 2.5
Stars it deserves 3

July/2019 Someone from Madrid thinks:

  • Overall rating: 1.7
  • Would you recommend it? No
  • Positive: El jacuzzi, es por ello por lo que fuí, no puedo tomar el sol y tampoco puedo con el agua fria.
  • Negative: Les permiten mucho a los ingleses, no hay tranquilidad en las habitaciones. En recepción hay un chico muy borde que me trato fatal y es el 8ª año que voy. Los demás empleados maravillosos, pero creo que se les permite demasiado a los extranjeros.Si es un hotel de 4 estrellas deberian poner nevera en las habitaciones y por otro lado el año pasado puse una queja acerca de las papeleras que había en los baños comunes, porque no es normal que las compresas y tampones estaban a la vista y no era ni higienico y daba asco, este año han puesto unos cubos que por cierto hay que tocarlos no tienen asa y para el caso es igual que el año pasado, es antihigienico.
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Handicapped, Business travelers, Healthy lifestyle
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: Not rated
  • Quietness: Not rated
  • Room: 7.5
  • Value for money: 2.5
Stars it deserves 2

July/2019 Someone from Barcelona thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: Las instalaciones
  • Negative: Que permitan reservar las hamacas de la piscina con toallas desde muy pronto por la mañana
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2019 Someone from Gran Canaris thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: El personal, fue muy simpático y profesional
  • Negative: Que el tiempo paso muy deprisa de lo bien que nos lo estábamos pasando,
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST... Luxury, Business travelers, Healthy lifestyle
  • Cleanliness: 10 La señora muy profesional, daba gusto entrar en la habitación y oler a fresco y limpio
  • Location: 10 Para la grande que es no está nada mal, y encima nos pusieron en una buena zona, no se oía nada de noche
  • Common facilities and services: 10 Muy bien el servicio de todo incluido, gran variedad
  • Staff: 10 Lo mejor del hotel, sin duda, todos los que me cruzaba estaban todos trabajando y con una sonrisa en la boca dispuesto a ayudar
  • Quietness: 10 Lo mismo tuvimos mucha suerte, descansamos súper bien
  • Room: 10 Bien, para lo que es una habitación de hotel camas cómodas, baños muy limpios y reformado, en general muy bien
  • Value for money: 10 Pues para toda la comida que había pues muy bien, sin queja singuna
Stars it deserves 4

July/2019 Someone from Las Palmas thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Las actuaciones
  • Negative: Que reserven hamacas
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

July/2019 Someone from Portugal thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Simpatia de todos os funcionários, boa limpeza dos quartos.
  • Negative: Têm que ter cuidado com alguns insectos que entram na zona de refeições.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 2.5 Os camiões do lixo vêm de madrugada e fazem muito barulho
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

July/2019 Someone from Bilbao thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: El trato humano
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Handicapped
  • I recommend it especially AGAINST... Young travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
Online reservation
Nights
Hotel Servatur Waikiki Avenida Gran Canaria, 20 San Bartolomé de Tirajana 35100 Spain
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