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Hotel Villas HM Palapas del Mar ****

Seine-et-Marne,  France

Phone: +52 984 875 2224 E-mail:: reservaspalapasdelmar@hmhotels.net

Price: 100 - 2000 € (Average)

Rating by guests: 9.1 Based on 54 reviews

Hotel Villas HM Palapas del Mar
Avenida Plutarco Elias s/n (77310) - Seine-et-Marne (France)

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Overall rating:  9.1 Based on the last 40 of 54 reviews

Would you recommend this hotel?

  • Yes: 87.5%
  • No: 5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 9.4
  • Location: 9.1
  • Common facilities and services: 9
  • Staff: 9.5
  • Quietness: 9.5
  • Room: 9.3
  • Value for money: 8.2

February/2019 Someone from Colorado, US thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Pool bar
  • Negative: No service at the beach
  • I RECOMMEND it for... Young travelers, Couples, Luxury, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Families, Handicapped
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5 Some late night & early morning noise from restaurant/bar
  • Room: 5 Paid for beachfront room, but it had no view
  • Value for money: 7.5
Stars it deserves 3

January/2019 Someone from Canada thinks:

  • Overall rating: 3.8
  • Would you recommend it? No
  • Positive: The pool area
  • Negative: The price
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: Not rated Was extremely expensive for what we received. It was our honeymoon and nothing special was done for it.
Stars it deserves 2

January/2019 Someone from San Diego thinks:

  • Overall rating: 1.8
  • Would you recommend it? No
  • Positive: The service to the room people
  • Negative: I was charged for a four night stay when I was assured on arrival that I had a three night commitment. Also we reserved a transfer from Cancun to hotel from the desk people which never showed up so had to arrange a last minute taxi ride.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: Not rated Frustrating by desk personnel who always told us that our requests were taken care of and they weren’t.
  • Quietness: 5
  • Room: 5
  • Value for money: Not rated We’re going to deny charges for fourth night as we weren’t there. Also wouldn’t accept American Express
Stars it deserves 3

January/2019 Someone from USA thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: The service! The staff were excellent.
  • Negative: This may sound strange, but the pool was too cold! I saw and heard many guests complaining about it and the pool was therefore rarely used. We actually preferred the pool at a different hotel since it was temperature controlled, which is a shame because this pool is beautiful.
  • I RECOMMEND it for... Young travelers, Couples, Luxury, Modern style lovers
  • I recommend it especially AGAINST... Classic style lovers, Handicapped
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 4

January/2019 Someone from London thinks:

  • Overall rating: 4.7
  • Would you recommend it? No
  • Positive: Positioning of the hotel, so close to the seafront, with great features for example the hammocks and sunbeds.
  • Negative: How badly my complaint was dealt with. I was flatly told that I would receive a refund on my room - a white lie. Simple as that.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Older travelers, Luxury, Handicapped, Budget travelers, Business travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 5 There was noise (radio/music) until after 11pm
  • Room: 7.5
  • Value for money: Not rated $390+ per night is the same as one pays for the St Regis in Mexico City, which is an unparalleled step-up in quality, service and overall experience
Stars it deserves 4

December/2018 Someone from Seattle, Washington thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Location, friendly staff
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

November/2018 Someone from Mexico thinks:

  • Overall rating: 5.8
  • Would you recommend it? I don't know
  • Positive: La ubicación
  • Negative: La temperatura de las albercas y la comida, la relacion calidd precio no es correcta
  • I RECOMMEND it for... Families, Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 10
  • Value for money: 2.5
Stars it deserves 3

November/2018 Someone from Los Angeles, CA thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Great room. Great bed. Excellent property grounds and pool.
  • Negative: The fact that you don't have any daybeds or hammocks or chaise lounges on the beach, with a bar and service staff. Other resort do, so we spent each day at one of your competitor's resorts instead. Also, your WiFi was terrible and was VERY frustrating: even for something as simple as sending an email.
  • I RECOMMEND it for... Older travelers, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 Bathrooms could be a little cleaner.
  • Location: 10
  • Common facilities and services: 7.5 Chairs / service on the beach would be nice.
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

October/2018 Someone from México thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: El area de la alberca y restaurant
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 2.5 Contratamos un todo incluido "premium" con la idea de que como en otros hoteles los vinos incluidos serian de lo mejores y no fue asi, tambien el hecho de que no haya estado incluido el area de sushi y ofrecia un trato especial con bebida de bienvenida, habitacion con decoracion especial y no fue asi. Deberian comentar todo esto en los detalles de los paquetes.
Stars it deserves 4

October/2018 Someone from Philadelphia, Pa USA thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: Size of room and comfortable bed.
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Luxury
  • I recommend it especially AGAINST... Handicapped, Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4
Online reservation
Nights
Hotel Villas HM Palapas del Mar Avenida Plutarco Elias s/n Seine-et-Marne 77310 France
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