October/2019 Someone from Andorra thinks:
-
Overall rating:
9.9
-
Would you recommend it?
Yes
-
Positive:
Comodidad habitaciones y baños nuevos
-
Negative:
la zona del desayuno alejada a través del tejado de la estación
-
I RECOMMEND it for...
Families, Modern style lovers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
10
-
Value for money:
10
Stars it deserves
4
September/2019 Someone from Valencia thinks:
-
Overall rating:
8.7
-
Would you recommend it?
Yes
-
Positive:
Reformado con buen gusto y muy céntrico
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
10
Stars it deserves
3
August/2019 Someone from Granollers thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
Todo muy correcto
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
3
July/2019 Someone from Madrid thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
La atención del personal y la amplitud de la habitación triple.
-
Negative:
El poco espacio en la habitación doble.
-
I RECOMMEND it for...
Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
3
July/2019 Someone from Cubelles thinks:
-
Overall rating:
9.8
-
Would you recommend it?
Yes
-
Positive:
La amabilidad de la recepcionista
-
Negative:
-
I RECOMMEND it for...
Couples, Business travelers
-
I recommend it especially AGAINST...
Luxury
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
3
June/2019 Someone from Tenemos amigos y familia en lleida y necesitamos alojamiento pero no volveremos a este hotel. thinks:
-
Overall rating:
1.1
-
Would you recommend it?
No
-
Positive:
El horario de recepción
-
Negative:
Que en la habitación no funcionaba el aire acondicionado
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
Young travelers, Older travelers, Families, Couples, Luxury, Modern style lovers, Business travelers
-
Cleanliness:
7.5
-
Location:
5
-
Common facilities and services:
Not rated
Sin aire acondicionado la habitación era imposible dormir en plena ola de calor
-
Staff:
2.5
Personal poco resolutivo, la única solución que nos dieron fue poner una hoja de reclamaciones
-
Quietness:
5
-
Room:
Not rated
Habitación sencilla, baño antiguo y oxidado y el aire acondicionado no solo no funcionaba sino que hacía mucho ruido
-
Value for money:
Not rated
Nunca se ofrecieron a reintegrar el importe a causa de las molestias y pagamos casi 80€ por la habitación. Una verguenza
Stars it deserves
1
-
The hotel's reply:
"Buenos días,
Muchas gracias por su opinión.
Sentimos la avería con el aire acondicionado. La máquina del aire acondicionado es de nueva instalación y estaba en pruebas, además de las altas temperaturas que dificultaron la puesta en marcha de la máquina. Se le informó de ello en recepción. Entendemos las repetidas quejas en cuanto al aire, pero desde recepción lo único que se podía hacer era darle una explicación y ofrecerle poner una reclamación oficial. El departamento de recepción, como comprenderá, no es experto en aires acondicionados.
Sentimos las molestias ocasionadas. Respetamos que usted no quiera volver a nuestro alojamiento, pero únicamente por la queja del aire (problema que está totalmente solventado) no se valora al conjunto de un hotel. Nos parece bien que a usted le parezca motivo suficiente, por supuesto.
Muchas gracias.
"
June/2019 Someone from Alicante thinks:
-
Overall rating:
8.1
-
Would you recommend it?
Yes
-
Positive:
simpatía Recepcionistas
-
Negative:
Hueco bidé no bien reparado
-
I RECOMMEND it for...
Young travelers, Families, Couples, Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
Luxury, Classic style lovers, Healthy lifestyle
-
Cleanliness:
10
-
Location:
7.5
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
3
June/2019 Someone from Barcelona thinks:
-
Overall rating:
8.7
-
Would you recommend it?
Yes
-
Positive:
La ubicacion
-
Negative:
Servicios añadidos
-
I RECOMMEND it for...
Young travelers, Couples
-
I recommend it especially AGAINST...
Luxury, Modern style lovers
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
5
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
10
Stars it deserves
3
June/2019 Someone from Valencia thinks:
-
Overall rating:
9.7
-
Would you recommend it?
Yes
-
Positive:
La habitación del hotel
-
Negative:
-
I RECOMMEND it for...
Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
7.5
Stars it deserves
4
June/2019 Someone from Girona thinks:
-
Overall rating:
8.6
-
Would you recommend it?
Yes
-
Positive:
Mi habitación era perfecta y la amabilidad de la chica de recepción.
-
Negative:
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
4