Hotel Medinaceli ****
Barcelona, Spain
Phone: +(34) 934817725 Fax: +(34) 934817727
The hotel is located in the old Palace of the Dukes of Medinaceli. Located in the Gothic Quarter of the city, close to the Rambles, Plaza Catalunya and the promenade.
- Room Services
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- Rooms: 44
- Telephone: in room and bathroom
- Television: international channels
- Hairdryer
- Climate control
- Safe (fee)
- Internet connection (fee): wireless
- Towel changing: daily
- Bed linen changing: every three days
- Housekeeping: daily
- Iron
- Music channels
- Main facilities
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- Rooms: 44
- Elevator
- Internet connection (fee): wireless
- Central heating
- Hot water
- Fire escape
- Music channels
- Air conditioning in common areas
- Coffee machine
- Snack machine
- General services
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- Rooms: 44
- Non-smoking rooms
- Extra bed
- Dogs accepted
- Room service: limited
- Crib
- Laundry service
- Luggage check room
Duc de Medinaceli, 8 (08002) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 80%
- No: 15%
- I don't know: 5%
Rating by subject
- Cleanliness: 8.4
- Location: 9.6
- Common facilities and services: 7.2
- Staff: 9.1
- Quietness: 8
- Room: 7.5
- Value for money: 7.9
April/2015 Someone from France thinks:
- Overall rating: 9.9
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The hotel's reply:
"Je vous remercie beaucoup pour vos commentaires, nous espérons pouvoir vous accueillir dans notre hôtel à l'avenir. Elisabet Robels. Department of customer service."
April/2015 Someone from Pamplona thinks:
- Overall rating: 9.4
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The hotel's reply:
"Agradecemos sus valoraciones. Le pedimos disculpas por los inconvenientes causados, por lo que he podidio averiguar y dice usted, se le resolvió el problema enseguida. Elisabet Robles. Dpto. de atención al cliente."
April/2015 Someone from London thinks:
- Overall rating: 8.7
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The hotel's reply:
"Thank you for the time used to write their impressions. The hotel has an iron available to our customers at reception, if they ask for it is provided without any problems, sorry for inconvenience. Best regards, Elisabet Robles. Department of customer Service."
March/2015 Someone from Godstone thinks:
- Overall rating: 9.4
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The hotel's reply:
"Thank you very much for your comments, we hope to be able to accommodate you in our hotel in the future. Elisabet Robles. Department of customer service."
March/2015 Someone from Las Palmas de Gran Canaria thinks:
- Overall rating: 9.7
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The hotel's reply:
"Apreciado cliente, primero de todo agradecerle el tiempo utilizado para escribir sus impresiones. Sentimos no haber cumplido con sus expectativas en cuanto al desayuno, pasaremos nota al departamento correspondiente su queja. Esperamos poder volver a alojarle en nuestro hotel en un futuro. Elisabet Robles. Dpto. de atención al cliente."
March/2015 Someone from Ceyzériat (France) thinks:
- Overall rating: 8.4
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The hotel's reply:
"Je vous remercie beaucoup pour vos commentaires, nous aider à améliorer. Nous se sentent très bien le sujet des odeurs, grâce à notre emplacement central et être entourés d'eau sur les reprises à Barcelone, les égouts sont de mauvaise odeur. Elisabet Robles. Department de service a la clientèle. "
March/2015 Someone from Avignon France thinks:
- Overall rating: 8.2
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The hotel's reply:
"Je vous remercie beaucoup pour vos commentaires, nous aider à améliorer. Désolé de ne pas avoir satisfait vos attentes en ce qui concerne le petit déjeuner, buffet, avec une variété de plats chauds et froids est. Pass note de votre plainte au service approprié. Sinceres salutations, Elisabet Robles. Département de service à la clientèle"
March/2015 Someone from uk thinks:
- Overall rating: 8.3
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The hotel's reply:
"Nous apprécions grandement leurs observations, nous espérons être en mesure de vous accueillir dans notre hôtel à l'avenir. Sinceres salutations, Elisabet Robles. Département de service à la clientèle"
March/2015 Someone from Surrey, England thinks:
- Overall rating: 7.9
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The hotel's reply:
"Thank you for your comments and ratings, they help us to improve. We take note of your complaint. Best Regards, Elisabet Robles. Department of customer service."
March/2015 Someone from London thinks:
- Overall rating: 6.2
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The hotel's reply:
"We very much appreciate your comments, as well as the time used to write their impressions. We apologize for the noise, due to our central location at times there may be some noise pollution. Advise in the future let us know in advance to be able to offer a quieter interior room. Sorry for the misunderstanding with the maid, passing note that monitor with this theme. Elisabet Robles. Department of customer service."