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Hotel Alixares ****

Granada,  Spain

Phone: +(34) 958225575 Fax: +(34) 958224102 E-mail:: reserva@hotelesporcel.com

Price: 65 - 86 € (Average)

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Rating by guests: 8.8 Based on 820 reviews

Hotel Alixares is located in front of the Alhambra, one of the most beautiful monuments all over the World. Fifteen minutes walking from the historical center of Granada. Easy access from the highway ( exit 132). Hotel Alixares has been completely renovated in 2004. Its rooms are climatized and have sat Tv, minibar, fully equiped bathroom, and safety box. The hotel has outdoor swimming-pool and it is surrounded by private gardens.

Room Services
  • Rooms: 162
  • Telephone
  • Television: pay channels
  • Minibar
  • Climate control
  • Safe
  • Internet connection: wireless
Main facilities
  • Rooms: 162
  • Parking: hotel owned
  • Bar - coffee shop
  • Convention hall
  • Elevator
  • Swimming pool
  • Boutiques
General services
  • Rooms: 162
  • Safe at front desk
  • Dogs accepted
  • Currency exchange
Hotel Alixares
Paseo de la Sabica, 27 (18009) - Granada (Spain)

Access:

 

Overall rating:  8.8 Based on the last 40 of 820 reviews

Would you recommend this hotel?

  • Yes: 85%
  • No: 2.5%
  • I don't know: 12.5%

Rating by subject

  • Cleanliness: 9.1
  • Location: 9.2
  • Common facilities and services: 7.8
  • Staff: 9.5
  • Quietness: 9.4
  • Room: 7.9
  • Value for money: 8.2

October/2016 Someone from Germany thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Estimado cliente, muchas gracias por dedicar unos minutos de su tiempo a dejarnos su opinión sobre el Hotel Alixares. Estamos en una posición idílica a unos pocos pasos de la Alhambra. Agradecemos especialmente su comentario acerca de nuestro personal, trabajamos día a día para conseguir la mayor satisfacción por parte de nuestros clientes. Esperamos que pueda volver a visitarnos, aprovecho la oportunidad para animarle a seguirnos en las redes sociales. Un cordial saludo, Rosa Baena, Adjunta Direccion"

October/2016 Someone from cliente thinks:

  • Overall rating: 2.7
  • Would you recommend it? No
  • Positive: La situación del Hotel
  • Negative: las habitaciones no reúnen las condiciones de la categoría que tiene este establecimiento.
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: Not rated
  • Value for money: Not rated
Stars it deserves 2

  • The hotel's reply:

    "Estimado cliente, agradecerle su comentario. Lamentamos que no se haya cubierto sus expectativas. El hotel cumple con las estrellas reconocidas por la Junta de Andalucia. Pedirle disculpas por los inconvenientes causados. Un cordial saludo, Rosa Baena, Adjunta Direccion"

October/2016 Someone from U.K. And Spain thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Very clean and staff very helpful
  • Negative: Dinner buffet food cold and very poor selection. We would rather pay more for better quality
  • I RECOMMEND it for... Older travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 This what I think gives it 4* We think it more 3*
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Dear guest, I would like to thank you for taking the time to share your feedback regarding your recent stay here with us. Your appreciation of the location goes a long way in valuing our staff ensuring an enjoyable experience. It is always a pleasure to receive feedback. We are glad that you enjoy our location, just a few steps to the Alhambra. We always strive to provide the best hospitality for all our guests. Best Wishes. Rosa Baena, Adjunta Direccion"

October/2016 Someone from Francia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: L'accueil et les conseils. La propreté, le calme et surtout la situation. Excellents buffets.
  • Negative:
  • I RECOMMEND it for... Older travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Cher client, Merci pour votre commentaire. Nous sommes heureux de savoir que vous aviez un agréable séjour ici avec nous à l'hôtel Alixares et apprécié notre emplacement. . Nous nous efforçons à toujours fournir à chaque client avec la meilleure hospitalité donc vos commentaires sont importants pour nous. Nous espérons vous accueillir à nouveau. Meilleures salutations. Rosa Baena, Adjunta Direccion"

October/2016 Someone from benidorm thinks:

  • Overall rating: 6.7
  • Would you recommend it? Yes
  • Positive: la localizacion del hotel
  • Negative: el baño de la habitacion. bastante anticuada la bañera y con mal olor.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5 equipamiento muy basico. minibar vacio y no tenia ni boli para rellenar la encuesta.
  • Value for money: 2.5
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, queremos agradecerle el tiempo que ha destinado a la valoración de nuestro establecimiento. Estamos encantados de saber que ha quedado contenta con el personal del hotel. Tomamos nota para mejorar los baños, actualmente estamos en proceso de reforma de todos nuestros baños. Esperamos que haya tenido una agradable visita a la ciudad y pueda volver a visitarnos. Un cordial saludo, Rosa Baena, Adjunta Direccion"

October/2016 Someone from UK thinks:

  • Overall rating: 7.1
  • Would you recommend it? Yes
  • Positive: The location for the Alhambra Palace.
  • Negative:
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Dear guest, I would like to thank you for taking the time to share your feedback regarding your recent stay here with us. Your appreciation of the location goes a long way in valuing our staff ensuring an enjoyable experience. It is always a pleasure to receive feedback where cleanliness of the hotel is concerned. We always strive to provide the best hospitality for all our guests.Best Wishes. Rosa Baena, Adjunta Direccion"

September/2016 Someone from Madrid thinks:

  • Overall rating: 5.2
  • Would you recommend it? I don't know
  • Positive: The location, rooms are ver y quiet At night
  • Negative: The quality of the matresses and pillows, the fact that there was not parking At the hotel and that walls between rooms are ver y thin and de could hear everything
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 10
  • Room: 2.5
  • Value for money: 2.5
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, muchísimas gracias por su valoración. Comentarios como el suyo nos animan a seguir cada día mejorando. Nos encantaría volver a verle en su próxima visita a Granada, aprovecho la oportunidad para invitarle a seguirnos en las redes sociales. Estamos encantados de saber que ha quedado contenta con el personal del hotel. Nos alegra saber que hemos cumplido con sus expectativas y esperamos contar con su presencia en los hoteles de nuestra Cadena Porcel ( Alixares **** , Corona **** , Navas *** en Granada , Ganivet en Madrid y el complejo Hoteles Avant en Torrejón de Ardoz - Aeropuerto ) . Reciba un saludo , Rosa Baena, Adjunta Direccion"

September/2016 Someone from Ireland thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for... Older travelers, Couples, Classic style lovers
  • I recommend it especially AGAINST... Families, Luxury, Budget travelers
  • Cleanliness: 5 Floor in room only clean on last day of a 6 day stay and the bed linen was never changed
  • Location: 10 Great location
  • Common facilities and services: 7.5
  • Staff: 7.5 Could work on interaction with guests more having stay in the hotel on several occasions it would be nice to be welcomed back. However the gentleman on checking in was very good and sorted out an issue that had occurred with our extended stay. This person is excellent front of house unfortunately I did not get his name
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Dear client, Thank you for taking your time and leaving your feedback after your recent stay with the Alixares hotel. It will be our pleasure to host you again in the future and if there is anything we can do for you please, do not hesitate to contact us. Best regards. Rosa Baena, Adjunta Direccion"

September/2016 Someone from Almería thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: cerca el centro de ciudad y la cama
  • Negative: nada
  • I RECOMMEND it for... Couples, Peace seekers, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST... Families, Handicapped
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

  • The hotel's reply:

    "Estimada Cliente, muchísimas gracias por su valoración. Comentarios como el suyo nos animan a seguir cada día mejorando. Nos encantaría volver a verle en su próxima visita a Granada, aprovecho la oportunidad para invitarle a seguirnos en las redes sociales. Estamos encantados de saber que ha quedado contenta con el personal del hotel. Nos alegra saber que hemos cumplido con sus expectativas y esperamos contar con su presencia en los hoteles de nuestra Cadena Porcel ( Alixares **** , Corona **** , Navas *** en Granada , Ganivet en Madrid y el complejo Hoteles Avant en Torrejón de Ardoz - Aeropuerto ) . Reciba un saludo , Rosa Baena, Adjunta Direccion"

September/2016 Someone from London UK thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Older travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5 No response given
  • Quietness: 10
  • Room: 7.5 No response given
  • Value for money: 7.5 No response given
Stars it deserves 4

  • The hotel's reply:

    "Dear client, Thank you for taking your time and leaving your feedback after your recent stay with the Alixares hotel. It will be our pleasure to host you again in the future and if there is anything we can do for you please, do not hesitate to contact us. Best regards. Rosa Baena, Adjunta Direccion"

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Hotel Alixares Paseo de la Sabica, 27 Granada 18009 Spain
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