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Hotel Europa ***

Madrid,  Spain

Phone: +(34) 915212900 Fax: +(34) 915214696 E-mail:: info@hoteleuropa.eu

Price: 60 - 135 € (Average)

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Rating by guests: 9.3 Based on 5808 reviews

Hotel Europa: We are one of the most charming hotels in the city. We are an independant hotel providing excellent service and individual kindness. Our hotel is located in the best area in the centre of Madrid: Puerta del Sol sq. We are located on a pedestrian street near cultural, artistic, commercial and entertainment areas of Madrid, so your visit to the Prado Museum, Reina Sofia Museum, Thyssen Museum, Royal Palace, Mayor Sq., other museums, monuments, theaters, cinemas and shops are within walking distance. The metro, buses and taxis are all available in the Puerta del Sol Sq.

Room Services
  • Rooms: 101
  • Telephone: in room and bathroom
  • Television: international channels
  • Hairdryer
  • Safe (fee)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 101
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Restaurant
  • Elevator
  • Television
  • Terrace
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
General services
  • Rooms: 101
  • Non-smoking rooms
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
  • Battery recharger for mobile phone
Hotel Europa
Calle Del Carmen, 4 (28013) - Madrid (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 5808 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 0.0%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 8.7
  • Staff: 10
  • Quietness: 8.4
  • Room: 7.9
  • Value for money: 8.3

March/2013 Someone from France thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3

March/2013 Someone from USA thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: the competent and courteous service
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

March/2013 Someone from Portland, Or thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: The location
  • Negative:
  • I RECOMMEND it for... Older travelers, Business travelers
  • I recommend it especially AGAINST... Luxury, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

March/2013 Someone from ARGENTINA thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La ubicacion frente a la Puerta del sol
  • Negative:
  • I RECOMMEND it for... Classic style lovers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

March/2013 Someone from Oregon, USA thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: This was our favorite hotel on our Spain trip. The location could not have bed more perfect, the hotel staff was so helpful and professional, the room was large, quiet, and very comfortable. The wifi was fast and reliable.
  • Negative: There was nothing to dislike about hotel Europa. We will stay there again and have already recommended it to friends.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

March/2013 Someone from Chicago, United States thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Location and the staff
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 A few ants in the bathroom throughout the stay, but nothing horrible.
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5 Loud neighbors next door, playing music at midnight, that could easily be heard through the walls. However, the front desk asked them to turn it down multiple nights, so the hotel did their part.
  • Room: 10
  • Value for money: 10
Stars it deserves 4

March/2013 Someone from Annapolis, MD, USA thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

March/2013 Someone from Houston, Texas USA thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Location is central to walking many places and catching the Metro and friendly staff.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Budget travelers
  • I recommend it especially AGAINST... Luxury, Modern style lovers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 5 though rooms are small, hotel has been remodeled within last few years and much better than when I stayed there in 1999
  • Value for money: 7.5 good value
Stars it deserves 3

March/2013 Someone from a Washington, D.C. suburb thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The room, the breakfasts, and the staff, who were friendly and helpful.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Handicapped, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

March/2013 Someone from US thinks:

  • Overall rating: 4.6
  • Would you recommend it? No
  • Positive: The location and cleanliness. Also most of the staff was pleasant and accommodating.
  • Negative: MARCO!! He is the rudest, most unfriendly, condescending employee you have. He runs the hotel like a jail and was so horrible every night we were there that we all decided we will never stay there again. We also will be posting this on trip advisor. He either needs mentoring to understand what real customer service is or fired! The reason you are getting a less than exceptional rating is because he upset us every day of our stay. One morning I asked to speak to the manager who of course was not available and another guest checking out in a wheelchair told your front desk employee that he agreed with me and that Marco "was a wolf"!
  • I RECOMMEND it for... Budget travelers
  • I recommend it especially AGAINST... Young travelers, Older travelers, Families, Couples
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 2.5 only because of one employee Marco the rest lovely
  • Quietness: 7.5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
Online reservation
Nights
Hotel Europa Calle Del Carmen, 4 Madrid 28013 Spain
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