8.4
Based on 766 reviews
Located in the very centre of Madrid, only 50 m from the Puerta del Sol.
With a classic style but with modern facilities, it combines the most select ambience with the functionality and comfort of a good hotel.
The hotel has 64 very well equipped rooms, and several function rooms with a capacity of between 30 and 200 people.
The hotel also has a bar, restaurant, room service, social lounge...
Hotel María Elena Palace
C/ Aduana, 19 (28013) - Madrid (Spain)
8.4 Based on the last 40 of 766 reviews
Would you recommend this hotel?
-
Yes:
77.5%
-
No:
10%
-
I don't know:
12.5%
Rating by subject
-
Cleanliness:
8.9
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
8.8
-
Quietness:
8.1
-
Room:
7.3
-
Value for money:
8.1
January/2015 Someone from Belgica thinks:
-
Overall rating:
9.7
-
Would you recommend it?
Yes
-
Positive:
El personal y la linpieza sobre todo la sinpatia de El Gallego
-
Negative:
-
I RECOMMEND it for...
Classic style lovers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
10
-
Value for money:
7.5
Stars it deserves
4
January/2015 Someone from Verin thinks:
-
Overall rating:
8.3
-
Would you recommend it?
Yes
-
Positive:
La ubicación del hotel, muy céntrico.
-
Negative:
El ruido del tráfico por la noche.
-
I RECOMMEND it for...
Young travelers, Couples, Business travelers
-
I recommend it especially AGAINST...
Peace seekers, Budget travelers
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
2.5
-
Room:
10
-
Value for money:
7.5
Stars it deserves
3
January/2015 Someone from La Coruña thinks:
-
Overall rating:
7.9
-
Would you recommend it?
Yes
-
Positive:
Es la segunda vez que me alojo en este hotel.Me gusta por lo céntrico que está.El desayuno nos ha gustado. Precio del hotel.
-
Negative:
El viernes cuando llegamos, la persona que estaba en recepción estaba discutiendo y llamándole la atención a otro Empleado del hotel y no se cortó de los que llegabamos y de las personas que estaban en el hotel. Me parece una falta de educación y respecto además de muy poca profesionalidad. La otra vez nos alojamos en ático, mucho mejor la habitación porque daba a la calle y era más grande. No me gusta nada la moqueta, por higiene y las televisiones creo que deberían de cambiarlas.
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Classic style lovers, Business travelers, Travelers with a car
-
I recommend it especially AGAINST...
Luxury, Peace seekers, Modern style lovers
-
Cleanliness:
7.5
-
Location:
10
Es una pena que el parking cercano no sea un poco más barato aunque esté concertado con hotel.
-
Common facilities and services:
7.5
-
Staff:
2.5
Salvo, el incidente cuando llegamos.El resto muy amables y atentos.
-
Quietness:
2.5
Ruido en la habitación por el aparato aire
-
Room:
5
Lo comentado anteriormente, sería conveniente modernizarlo.
-
Value for money:
10
Stars it deserves
2
January/2015 Someone from Mumbai India thinks:
-
Overall rating:
10
-
Would you recommend it?
Yes
-
Positive:
Lication...cleanliness. .breakfast. .everything
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
January/2015 Someone from Utrecht, The Netherlands thinks:
-
Overall rating:
9.8
-
Would you recommend it?
Yes
-
Positive:
Very helpful and nice personel plus the breakfast
-
Negative:
-
I RECOMMEND it for...
Older travelers, Couples, Luxury, Classic style lovers, Business travelers
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
7.5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
4
December/2014 Someone from alicante thinks:
-
Overall rating:
9.4
-
Would you recommend it?
Yes
-
Positive:
la situación, esta céntrico y es fabuloso, el desayuno también es muy bueno
-
Negative:
en las plantas inferiores, se oyen muchos ruidos, dependiendo del dia
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Classic style lovers, Modern style lovers, Business travelers
-
I recommend it especially AGAINST...
Travelers with a car
-
Cleanliness:
7.5
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
5
-
Room:
7.5
-
Value for money:
10
Stars it deserves
4
December/2014 Someone from argentina thinks:
-
Overall rating:
9.4
-
Would you recommend it?
Yes
-
Positive:
la atención y sus instalaciones
-
Negative:
faltaría bidet para mi gusto.
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
5
-
Room:
7.5
-
Value for money:
7.5
Stars it deserves
4
December/2014 Someone from Switzerland thinks:
-
Overall rating:
8.6
-
Would you recommend it?
Yes
-
Positive:
breakfast buffet and the meditearan food a la carte at your
restaurant
-
Negative:
NOT enough light at the hall and breakfast area.
No possibility to READ a book or checking my paper work.
-
I RECOMMEND it for...
Young travelers, Older travelers, Couples, Travelers with a car
-
I recommend it especially AGAINST...
Handicapped, Healthy lifestyle
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
7.5
-
Quietness:
5
-
Room:
10
-
Value for money:
10
Stars it deserves
3
December/2014 Someone from Los alcázares murcia thinks:
-
Overall rating:
9.9
-
Would you recommend it?
Yes
-
Positive:
Personal, limpieza, atención, calidad del desayuno, todo en general.
-
Negative:
-
I RECOMMEND it for...
Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
7.5
-
Staff:
10
-
Quietness:
10
-
Room:
10
-
Value for money:
10
Stars it deserves
4
December/2014 Someone from Jaén thinks:
-
Overall rating:
9.6
-
Would you recommend it?
Yes
-
Positive:
Servicio
-
Negative:
Ruido durante la mañana (yo estaba estudiando)
-
I RECOMMEND it for...
-
I recommend it especially AGAINST...
-
Cleanliness:
10
-
Location:
10
-
Common facilities and services:
10
-
Staff:
10
-
Quietness:
5
-
Room:
5
-
Value for money:
10
Stars it deserves
4