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Hotel Petit Palace Arana ***

Bilbao,  Spain

Phone: +(34) 944156411 Fax: +(34) 944161205 E-mail:: info@petitpalacearana.com

Price: 55 - 795 € (Average)

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Rating by guests: 8.2 Based on 567 reviews

Winner of the 2002-2004 Renovation Prize! This historic building was totally renovated in 2002 and is located in the entrance to the old city, very close to the most important tourist attractions. This charming hotel offers, in addition to the standard facilities, free high-speed Internet access as well as hydro-massage in all rooms. This is the best area of Bilbao with metro, tram and bus links near the hotel. The highest quality, top location and best prices on the market.

Room Services
  • Rooms: 64
  • Telephone: in room
  • Television: international channels
  • Minibar (fee)
  • Climate control
  • Safe (free)
  • Internet connection (free): wireless
  • Towel changing: daily
  • Bed linen changing: daily
  • Tub or shower
  • Computer with Internet: upon request
Main facilities
  • Rooms: 64
  • Parking (fee): nearby public
  • Convention hall
  • Elevator
  • Internet connection (free): Ethernet (RJ45)
  • Television
  • Sauna
  • Lounge
  • Hot water
  • Telephone
  • Fire escape
  • Music channels
  • Air conditioning in common areas
  • Business Center
  • Rooms/Facilities for Disabled Guests
General services
  • Rooms: 64
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Dogs accepted
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Computer with Internet
  • Online reservations
  • Battery recharger for mobile phone
Hotel Petit Palace Arana
Bidebarrieta, 2 (Frente al Teatro Arriaga y Plaza Arenal) (48005) - Bilbao (Spain)

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Overall rating:  8.2 Based on the last 40 of 567 reviews

Would you recommend this hotel?

  • Yes: 75%
  • No: 17.5%
  • I don't know: 7.5%

Rating by subject

  • Cleanliness: 7.8
  • Location: 10
  • Common facilities and services: 6.6
  • Staff: 8.7
  • Quietness: 6.5
  • Room: 6.7
  • Value for money: 7

March/2008 Someone from Manresa thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive: Ubicación
  • Negative: Dimensión de la habitación
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Handicapped, Budget travelers
  • Cleanliness: 10
  • Location: 10 Perfecto para la visita de Bilbao,al lado del Casco Viejo(zona turística y de tapeo) y del Ensanche (zona comercial).Muy bien conectado con metro i tranvia.
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: Not rated
  • Room: 5 Habitaciones correctas pero poco espaciosas para 4 personas.Durante el fin de semana hay alboroto en las calles durante la noche.
  • Value for money: 7.5
Stars it deserves 4

March/2008 Someone from menorca thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: La situación. La conjugación de equipamiento moderno y arquitectura clásica, bellísima rstauración
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 lA MEJOR UBICACIÓN PARA CONOCER LA CIUDAD, EXCELENTE
  • Common facilities and services: 7.5 Es perfecto poder usar gratuitamente el INTERNET
  • Staff: 10 Encantadores, eficientes y amables
  • Quietness: 10
  • Room: 5 necesita mantenimiento general de la habitación: pintura, limpieza en profundidad, renovación mobiliario, lámparas,...
  • Value for money: 5
Stars it deserves 4

March/2008 Someone from The Netherlands thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

March/2008 Someone from Italy thinks:

  • Overall rating: 3.7
  • Would you recommend it? No
  • Positive: Location
  • Negative: Room size and cleaness
  • I RECOMMEND it for... Young travelers, Families, Luxury, Peace seekers, Business travelers
  • I recommend it especially AGAINST... Older travelers, Handicapped, Travelers with a car, Healthy lifestyle
  • Cleanliness: 2.5 There was bad smelling in the room, probably coming from the bathroom
  • Location: 10 This is the main advantage of the hotel, great location and near the metro station
  • Common facilities and services: 5 Complementary internet connection and pc free to use in the lobby. Rooms are very, very small
  • Staff: 7.5
  • Quietness: 2.5
  • Room: Not rated
  • Value for money: Not rated During the trade show period price is way too high for the value you get
Stars it deserves 3

February/2008 Someone from Alava thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: Su situación en el centro de Bilbo
  • Negative: El sistema de ascensores, escaleras,...un poco lioso
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Older travelers, Luxury, Peace seekers, Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: Not rated
  • Quietness: 10
  • Room: 10 El armario tiene mala distribución.Sólo vale para pasar una noche.
  • Value for money: 10
Stars it deserves 5

January/2008 Someone from Palma de Mallorca thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: la situacion y el personal
  • Negative: escasez de armario
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST... Handicapped, Budget travelers
  • Cleanliness: 7.5 muy limpio
  • Location: 10 es la ubicacion ideal para turismo
  • Common facilities and services: 5 esta en lo normal
  • Staff: 7.5 siempre atento y con afan de ayuda
  • Quietness: 7.5 a pesar de ser una zona transitada y comercial, buena insonorizacion
  • Room: 5 limitaciuones a la hora de colocar el equipaje, sobre todo la ropa
  • Value for money: 7.5 dentro de los precios normales
Stars it deserves 4

January/2008 Someone from BCN thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: DEcoracion y ambiente relajado
  • Negative: No posible acceso en coche y no dispone de zona de carga y desscarga para el hotel, a no ser que uno entorpezca el trafico.
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Handicapped, Travelers with a car
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 5
  • The hotel's reply:

    "Desafortunadamente es uno de los inconvenientes de encontrarse tan céntricos en plena entrada al casco viejo. Lamentamos si ello le ha causado molestias si bien, habitualmente, se realiza sin mayores problemas. Gracias."

January/2008 Someone from Netherlands thinks:

  • Overall rating: 4
  • Would you recommend it? No
  • Positive: The location
  • Negative: The bed
  • I RECOMMEND it for... Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 5 room was clean.
  • Location: 10 Perfect. on a main road, with car access and on a car that goes right into old center and next to the theatre
  • Common facilities and services: 2.5 WiFi internest access did not work in my room. IN the lobby, only one of 2 computer with internet worked.
  • Staff: 7.5 Staff is young, efficient, and friendly
  • Quietness: 2.5 You can hear conversations in the next door room
  • Room: 2.5 It looks new and modern when you walk in ,but the overall material quality is poor. shower, bed sheets, pillow are cheap material. Even the TV, which is a flat screen, had blurry reception.
  • Value for money: 2.5 This is a standard hotel. But I would not return because I know other hotels in the same area that have better value for money.
Stars it deserves 3
  • The hotel's reply:

    "Thanks for your suggestion."

January/2008 Someone from USA thinks:

  • Overall rating: 2.8
  • Would you recommend it? No
  • Positive: Location
  • Negative: Rooms
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 2.5
  • Location: 10 perfect location
  • Common facilities and services: 2.5 No real place to get together, but internet in lobby was nice
  • Staff: 5
  • Quietness: 5
  • Room: Not rated Many things in the room were falling apart. We had 4 rooms and 2 smelled like sewage, one had a leaky roof, and another smelled like smoke.
  • Value for money: 2.5
Stars it deserves 2

January/2008 Someone from girona thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: que da una buena impresion, es bonito por dentro y bien reformado, antiguo moderno.
  • Negative: que se escucha cuando caminas por los pasillos, el suelo del parket. y en las habitaciones tambien.
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Desafortunadamente el edificio se ha rehabilitado completamente manteniendo su caracter y personalidad, ésto incluye mantener las vigas y madera del edificio y aunque se realizó de la mejor manera posible es inevitable.Gracias por su comentario."

Hotel Petit Palace Arana Bidebarrieta, 2 (Frente al Teatro Arriaga y Plaza Arenal) Bilbao 48005 Spain
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