Hotel Santa Marta **
Barcelona, Spain
Phone: +(34) 933194427 Fax: +(34) 933194431
The Santa Marta Hotel, due to its strategic location, is perfect for all types of business because it is located in one of the most popular business and tourist areas of Barcelona. All of our rooms are fully equipped with bathrooms, heating, air conditioning, and T.V. The hotel''s restaurant offers a wide variety of international cuisine, prepared with products grown in this part of Catalonia. Coffee shop. Restaurant/snack bar. Laundry Service.
- Room Services
-
- Rooms: 66
- Telephone: in room
- Television
- Climate control
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
-
- Rooms: 66
- Parking (fee): nearby public
- Convention hall
- Elevator
- Television
- Central heating
- Fire escape
- Music channels
- Air conditioning in common areas
- Snack machine
- General services
-
- Rooms: 66
- Extra bed
- Safe at front desk
- Dogs accepted
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Calle General Castaños, 14 (08003) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 92.5%
- No: 0.0%
- I don't know: 7.5%
Rating by subject
- Cleanliness: 9.3
- Location: 10
- Common facilities and services: 6.4
- Staff: 9.2
- Quietness: 8.5
- Room: 7.8
- Value for money: 8.8
June/2016 Someone from Mollet thinks:
- Overall rating: 9.4
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado Cliente. Le agradecemos su opinión y que se haya utilizado su tiempo en escribirnos acerca de su estancia. Trabajamos para hacer felices a nuestros clientes y nuestra mayor satisfacción es conocer que nuestro objetivo se ha cumplido. Esperamos volver a recibirle en nuestros hoteles en un futuro próximo. Anna Ruiz Dpto de atención al cliente."
June/2016 Someone from BERLIN thinks:
- Overall rating: 5.7
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear Customer: We understand that mistakenly reserved a triple room, but did not specify who was with a child and you reserve a triple for adults. Please note that the price is for children aged 0 to 4 years free and 5 to 12 years are charged 50% of person in a double room. You pay what you chose. If the case had commented reception could have solved the problem. We are sorry for inconveniences. Anna Ruiz. Customer Support."
June/2016 Someone from Genève thinks:
- Overall rating: 9.9
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Cher client. Nous apprécions votre opinion et vous avez utilisé votre temps pour écrire sur votre séjour. Nous travaillons à rendre nos clients heureux et notre plus grande satisfaction est de savoir que notre objectif a été atteint. Nous espérons vous accueillir à notre hôtel dans un proche avenir. Anna Ruiz. Service Client."
May/2016 Someone from Volendam (Holland) thinks:
- Overall rating: 8.3
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear Customer: We welcome your comments, but I have to explain that the breakfast buffet is appropriate to the category of the hotel, it also offers vending machines. We hope to see you again for our hotels. Anna Ruiz Customer."
May/2016 Someone from Paris, France thinks:
- Overall rating: 8.3
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear Customer: Thanks for your comments. Regarding the bed have few double beds in our hotels, for that reason are assigned according to the request when it comes to the hotel. You can not book in advance of arrival. Anyway during your stay if there is free you may change rooms. We note your comments and we will note the appropriate department. We hope to see you again for our hoteles. Anna Ruiz Department. Customer."
May/2016 Someone from Lara thinks:
- Overall rating: 9.9
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado Cliente. Le agradecemos su opinión y que se haya utilizado su tiempo en escribirnos acerca de su estancia. Trabajamos para hacer felices a nuestros clientes y nuestra mayor satisfacción es conocer que nuestro objetivo se ha cumplido. Esperamos volver a recibirle en nuestros hoteles en un futuro próximo. Anna Ruiz Dpto de atención al cliente."
May/2016 Someone from Alicante thinks:
- Overall rating: 9.6
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado cliente: Muchas gracias por expresar su opinión en este medio. Es un placer recibir opiniones como la suya, nos motiva para seguir mejorando día a día. Esperamos verlos muy pronto de nuevo en nuestro hotel. Anna Ruiz. Dpto. de atención al cliente."
May/2016 Someone from UK thinks:
- Overall rating: 7.6
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear customer: First thank you for your time. We want to clarify that all the rooms of our hotel meet the International standards in terms of dimensions of the rooms. We always try to be as comfortable as possible and enjoy a good stay in our hotels and in our city. We hope to greet you again very soon. Anna Ruiz Customer service"
May/2016 Someone from the United States thinks:
- Overall rating: 9.8
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear Customer. Thank you for your opinion and that you used your time to write us about your stay. We work to make our customers happy and our greatest satisfaction is to know that our goal has been met. We hope to welcome you in our hotels in the near future. Anna Ruiz Customer service"
May/2016 Someone from Belgique thinks:
- Overall rating: 8.2
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Cher client: nous Apprécions vos commentaires, mais je dois expliquer que l'hôtel, le petit déjeuner est servi et adéquat à la catégorie de l'hôtel, l'hôtel dispose également de machines distributrices. En espérant vous voir de nouveau à nos hôtels. Anna Ruiz. Département de service à la clientèle."