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Hotel Ganivet ***

Madrid,  Spain

Phone: +(34) 913653600 Fax: +(34) 913640223 E-mail:: ganivet@hotelesporcel.com

Price: 45 - 250 € (Average)

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Rating by guests: 9.0 Based on 970 reviews

A recently opened hotel, fantastically situated allowing you to reach many of Madrid’s major attractions on foot and conveniently located for public transport links. The hotel’s central location means guests can effortlessly reach spots such as Puerta del Sol, the Royal Palace, the cathedral, El Rastro flea market and Atocha train station. In addition the hotel is just 150 metres from the Puerta de Toledo metro and there is straightforward road access to the M-30 road. In the immediate surroundings of the hotel you will be spoilt for choice for restaurants and traditional taverns and tapas bars.

Room Services
  • Rooms: 151
  • Telephone
  • Television
  • Safe
Main facilities
  • Rooms: 151
  • Parking: hotel owned
  • Bar - coffee shop
  • Elevator
  • Central heating
  • Fire escape
General services
  • Rooms: 151
  • Safe at front desk
Hotel Ganivet
C/ Toledo, 111-113 (28005) - Madrid (Spain)

Access:

 

Overall rating:  9.0 Based on the last 40 of 970 reviews

Would you recommend this hotel?

  • Yes: 92.5%
  • No: 2.5%
  • I don't know: 5%

Rating by subject

  • Cleanliness: 8.6
  • Location: 10
  • Common facilities and services: 8.2
  • Staff: 9.6
  • Quietness: 9.4
  • Room: 7.6
  • Value for money: 9.4

September/2019 Someone from Guadalajara Mexico thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: La ubicación y la atención de su personal
  • Negative: Que se escucha lo de las otras habitaciones
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5
  • Room: 10
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, Muchas gracias por elegir nuestro hotel para su estancia en Madrid y por dedicar parte de su tiempo a dejar esta valoración tan positiva. Nos encanta ver que disfrutó de nuestra ubicación y agradecemos mucho sus comentarios tan amables sobre nuestro personal. Esperamos volver a saludarle de nuevo muy pronto. Un saludo muy atento, Mercedes R. - Dpto. Recepción"

September/2019 Someone from Huesca thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Families, Couples, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Estimado cliente, Muchas gracias por dedicar parte de su tiempo a dejar esta valoración tan positiva sobre el hotel Ganivet. Nos encanta comprobar que tuvo una estancia satisfactoria y esperamos poder darle la bienvenida de nuevo muy pronto. Un saludo muy atento, Mercedes R. - Dpto. Recepción"

August/2019 Someone from Madrid thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: Not rated
  • Staff: 10 Todo el personal es eficiente y cordial, desde el socorrista, A todo el personal.
  • Quietness: 7.5
  • Room: 5 En las habitaciones con terraza, Convendría poner una sombrilla, puesto que la mesa lleva hasta el agujero para ello, estos días hacía un sol de justicia
  • Value for money: 5 Bajo el punto de vista de un huésped satisfecho, debería haber más ofertas para poder disfrutar de este pequeño oasis en pleno centro histórico de Madrid
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, En primer lugar, nos gustaría darle las gracias por escoger nuestro hotel y por dedicar parte de su tiempo a dejarnos esta valoración. Le agradecemos mucho sus comentarios sobre nuestro personal, que trabaja para ofrecer un servicio de excelencia y hacer que nuestros clientes se sientan como en casa. Por otro lado, tomamos nota de sus comentarios para mejorar y estaremos encantados de poder darle la bienvenida de nuevo muy pronto. Un saludo muy atento, Mercedes R. - Dpto. Recepción"

August/2019 Someone from Hungary, Budapest thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Rooftop with pool
  • Negative:
  • I RECOMMEND it for... Young travelers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Dear guest, Thank you for taking your time on leaving your feedback after your recent stay at the Ganivet Hotel. We are delighted to see that you had many highlights during your stay. It is a pleasure to read that these include our team, location and cleanliness and all of them have provided you an enjoyable and memorable trip to Madrid. Kind regards, Lavinia s-Dptp Recepcion"

August/2019 Someone from Barcelona thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: El trato del personal de recepción
  • Negative: Las vistas de la habitación
  • I RECOMMEND it for... Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Estimado cliente, Muchas gracias por escoger el hotel Ganivet para su estancia en Madrid y por dejarnos esta valoración. Le agradecemos mucho sus comentarios sobre nuestro personal, que trabaja duro día a día por ofrecer un servicio de excelencia. Esperamos poder darle la bienvenida de nuevo muy pronto. Un saludo muy atento, Mercedes R. - Dpto. Recepción"

August/2019 Someone from Perpignan thinks:

  • Overall rating: 8.4
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Classic style lovers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Apreciado cliente, Gracias por tomarse el tiempo para valorar su experiencia después de su reciente estancia con nosotros. Un cordial saludo, Lavinia S-Dpto recepcion"

August/2019 Someone from Aldridge, England thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: Firstly I would like to compliment the staff on their very pleasant and helpful nature, it makes a huge difference when dealing with unexpected issues. The hotel, pool area, dining room, bar and bedroom were all very well maintained and immaculately clean. There was an easy to use and free safe in our room, a good quality television, good air conditioning, a small fridge, good wardrobe space with hangers and shower and bath were both working very efficiently and mold free. We had a standard room and one with a balcony. The balcony was an excellent size and great to sit out on and also dry our swimsuits. The only problem with the balcony being their was only two chairs so it was not usable with our family members but we accept it is a room for two.
  • Negative: I had put a request in the message box for the staff to wish my wife a Happy Anniversary "On arrival" but for some reason this was not picked up and she didn't receive that message. We had booked one standard room and one with a balcony but were given two standard rooms. On realising this we went back to reception where the error was corrected immediately. It would have been nice if the tea, coffee and milk had been replenished in the room each day instead of just on arrival.
  • I RECOMMEND it for... Older travelers, Families, Couples, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST... Young travelers, Classic style lovers
  • Cleanliness: 10 spotless
  • Location: 7.5 nice location
  • Common facilities and services: 7.5 everything we needed
  • Staff: 10 extremely friendly and efficient staff. Juan Antonio was especially helpful to us
  • Quietness: 10 slept well, nice quiet hotel. very civilized clientele
  • Room: 10 excellent
  • Value for money: 10 good value
Stars it deserves 4

  • The hotel's reply:

    "Dear guest, Thank you for your review and we are so pleased to hear you enjoyed your stay with us. Your kind comments are very much appreciated and go a long way in recognising the genuine service that is provided by the team.We are naturally disappointed that you felt your expectations were not met. Kind regards, Lavinia S-Dpto Recepcion "

August/2019 Someone from San Sebastián thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: El desayuno
  • Negative: El pobre chico del bar estaba saturado. No paro en toda la noche y aún así no llegaba a todo.
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

  • The hotel's reply:

    "Estimado huésped, Gracias por tomar el tiempo de puntuar su estancia. Nos alegra que haya disfrutado nuestro desayuno buffet. Lamentamos que haya experimentado un día especialmente repleto en nuestro Café-bar. Esperamos tener el placer de recibirlo nuevamente. Un saludo cordial, Fernando M - Recepción"

August/2019 Someone from Argentina thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Las sábanas y almohadas
  • Negative: Nada que objetar
  • I RECOMMEND it for... Families, Peace seekers, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Buenos días, Muchas gracias por su tiempo para comentar y puntuar su estancia en nuestro hotel. Es un placer ver que hemos cubierto sus expectativas, y que ha podido disfrutar de nuestro servicios hoteleros tales como, el variado desayuno buffet, el solarium y la piscina situada en la terraza del hotel, y por supuesto de nuestra ubicación a tan sólo diez minutos del centro histórico de Madrid. Atentamente, Juan Antonio Dpto. Recepción"

August/2019 Someone from Zaragoza thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Céntrico y personal
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Classic style lovers, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Buenas tardes estimado cliente, Primero de todo agradecerle el habernos elegido para su estancia en Madrid, y por su tiempo para comentar y puntuar su experiencia. Nos complace que haya podido disfrutar de nuestra localización, a 10 minutos caminando de los principales monumentos del centro histórico de Madrid y del servicio de nuestro personal. Un cordial saludo, Juan Antonio Dpto.recepción"

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Hotel Ganivet C/ Toledo, 111-113 Madrid 28005 Spain
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