Hotel Montecarlo ****
Barcelona, Spain
Phone: +(34) 934120404 Fax: +(34) 933187323
Old 19th century palace in the heart of Barcelona, in the Ramblas. Totally refurbished, with a mix of classic style and modern design. Rooms have hydromassage bathtubs and adjustable beds with latex mattresses. Free Internet access.
- Room Services
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- Rooms: 51
- Telephone: in room and bathroom
- Television: pay channels
- Hairdryer
- Terrace: some rooms
- Climate control
- Safe
- Internet connection (free): Ethernet (RJ45)
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Music channels
- Main facilities
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- Rooms: 51
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Internet connection (free): Ethernet (RJ45)
- Terrace
- Central heating
- Fire escape
- Music channels
- Air conditioning in common areas
- General services
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- Rooms: 51
- Non-smoking rooms
- Extra bed
- Currency exchange
- Crib
- Luggage check room
- Computer with Internet
- Online reservations
- Battery recharger for mobile phone
Rambla, 124 (08002) - Barcelona (Spain)
Access:
Would you recommend this hotel?
- Yes: 97.5%
- No: 0.0%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 10
- Location: 10
- Common facilities and services: 8.7
- Staff: 9.7
- Quietness: 9.4
- Room: 8.8
- Value for money: 8.7
April/2013 Someone from Maryland, USA thinks:
- Overall rating: 9.8
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April/2013 Someone from Florida thinks:
- Overall rating: 10
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April/2013 Someone from USA thinks:
- Overall rating: 10
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April/2013 Someone from USA thinks:
- Overall rating: 2
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The hotel's reply:
"We are very sorry you think our staff is rude, specially because you came with your 2 sons of 8 and 10 years old (without warning us when making the booking, bearing on mind, that in our website we explain we have no policy for children. These are the exact words "We don’t accept groups and limit the number of children". The only thing we told you when you checked-in was that the room you had booked was a double room for 2 people, therefore, you would need two extra beds for your sons and you would had to pay for it. If you think we were rude for this reason, you are completely wrong. We always do our best for our guests to make them enjoy the best experience in Barcelona and we will keep doing the same. Don't you think it is still more rude to travel with your children without letting know the hotel??"
April/2013 Someone from Ra'anana, Israel thinks:
- Overall rating: 10
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April/2013 Someone from Singapore thinks:
- Overall rating: 8.8
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The hotel's reply:
"Thank you very much for your wonderful review, we are very happy you enjoyed your stay at Hotel Montecarlo, however, we are very sad to hear you felt lack of warm, because precisely, this is the most important thing for us. We want to make our guests feel like at home and our team always do his best. I really hope you give us the chance one more time to show you that this is what we really care about. As you can check in the rest of reviews, this is what our guests rate the highest. "
April/2013 Someone from Canada thinks:
- Overall rating: 1.4
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The hotel's reply:
"The security of our guests is very important for us. What would you think if you saw a boy with a bag, not staying in the hotel, taking the lift to go up to we do not know where at 07.00?? When you checked-in, we read you the policy of the hotel referring visits to the rooms, which are not allowed to people not registered in the hotel. If you had warned us that your son was going to come to the hotel to meet you we had allowed him to go up to your room."
April/2013 Someone from Sydney Australia thinks:
- Overall rating: 10
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April/2013 Someone from liverpool thinks:
- Overall rating: 9.7
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April/2013 Someone from Anchorage, Alaska thinks:
- Overall rating: 9.9
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