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Hotel Puerta de las Granadas

Granada,  Spain

Phone: +(34) 958216230 Fax: +(34) 958216231 E-mail:: reservas@hotelpuertadelasgranadas.com

Price: 59 - 159 € (Average)

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Rating by guests: 9.3 Based on 525 reviews

Located in a historic 19th century building in the heart of the old city. This hotel, totally renovated in 2004, is ideally located for walking tours of the city without the need for a bus or taxi. All of Granada is just a short walk away. We can provide you with advance tickets to the Alhambra to avoid the ticket office queues, letting you fully enjoy your time.

Room Services
  • Rooms: 16
  • Telephone: in room
  • Television: international channels
  • Hairdryer
  • Climate control
  • Safe (free)
  • Internet connection (free)
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
Main facilities
  • Rooms: 16
  • Parking (fee): not owned by hotel
  • Elevator
  • Internet connection (free)
  • Television
  • Terrace
  • Central heating
  • Hot water
  • Telephone
  • Air conditioning in common areas
  • Patio Andaluz
General services
  • Rooms: 16
  • Non-smoking rooms
  • Extra bed
  • Dogs accepted
  • Computer with Internet
Hotel Puerta de las Granadas
Cuesta de Gomérez, 16 (18009) - Granada (Spain)

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Overall rating:  9.3 Based on the last 40 of 525 reviews

Would you recommend this hotel?

  • Yes: 100%
  • No: 0.0%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 9.7
  • Location: 10
  • Common facilities and services: 8.5
  • Staff: 9.4
  • Quietness: 8.9
  • Room: 8.7
  • Value for money: 8.8

January/2020 Someone from Valencia ñ thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La amabilidad y ubicació
  • Negative: Subir del 3 piso al 4 andando
  • I RECOMMEND it for... Young travelers, Couples, Travelers with a car
  • I recommend it especially AGAINST... Handicapped
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, Muchas gracias por dedicar su tiempo en valorar su estancia con nosotros. Nos alegra mucho saber que ha sido satisfactoria gracias principalmente a nuestra privilegiada localización en el casco histórico de la ciudad a los pies de la Alhambra, y también por la atención de nuestro personal ya que trabajamos a diario para que nuestros clientes se sientan como en casa. Respecto a su comentario sobre el acceso a su habitación por las escaleras, se trata de un tramo de escaleras muy pequeño que dan acceso a unas de nuestras mejores habitaciones con vistas a la Alhambra y la Catedral. Igualmente le agradecemos la puntuación sobre el resto de aspectos a valorar. Esperamos que vuelvan a alojarse con nosotros en el futuro si vuelven a visitar Granada. Un cordial saludo."

January/2020 Someone from Cambrils (Tarragona) thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La perfecta ubicación, el amable personal y que sea hotel pequeño!
  • Negative:
  • I RECOMMEND it for... Couples, Peace seekers
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Un gran bravo a las mujeres de limpieza que tienen demasiado trabajo para las pocas que son y que a pesar de ello te sonríen! ;-)
  • Location: 10 Muy buena ubicación!
  • Common facilities and services: 7.5 Bastante bien material de las habitaciones! Restaurante abajo bastante bueno!
  • Staff: 7.5 Muy amable y disponible!
  • Quietness: 10 Muy tranquilo!
  • Room: 7.5 Todo correcto!
  • Value for money: 7.5 Bastante equiparado!
Stars it deserves 3
  • The hotel's reply:

    "Estimado cliente, Muchas gracias por tomar su tiempo en valorar su estancia. Para nosotros es una gran satisfacción saber que han disfrutado de nuestras nuevas y recién renovadas instalaciones y de nuestro nuevo restaurante, asi como de la privilegiada localización del hotel en el casco histórico de la ciudad a los pies de la Alhambra. Le agradecemos enormemente sus comentarios respecto a nuestro personal tanto de recepción como de limpieza, trabajamos a diario para que se sientan como en casa. Esperamos que se vuelvan a alojar con nosotros si vuelven a visitar nuestra bonita ciudad. Un cordial saludo. "

January/2020 Someone from Canada thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Tout était parfait
  • Negative: Aucun
  • I RECOMMEND it for... Young travelers, Couples, Luxury, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10 Proche du centre ville, des sites historiques (L'Alhambra)
  • Common facilities and services: 10 Restaurant servant un petit déjeuner de qualité, du bon vin, de bons tapas
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5
  • The hotel's reply:

    "Cher client, Merci beaucoup d'avoir pris une minute de votre temps pour apprécier votre séjour avec nous. Nous sommes très heureux de savoir que votre séjour a été satisfaisant grâce à notre situation privilégiée dans le centre historique de la ville au pied de l'Alhambra. Nous sommes également ravis que vous ayez apprécié notre service de petit-déjeuner dans notre restaurant récemment ouvert. Nous apprécions le score envers notre personnel et les autres aspects à valoriser. J'espère qu'ils resteront bientôt avec nous. Cordialement,"

January/2020 Someone from Mallorca thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Wc
  • Negative: Vistas terraza interior
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4
  • The hotel's reply:

    "Estimado Sr. Jiménez, Muchas gracias por la valoración de nuestro hotel y el servicio ofrecido. Esperamos tener la oportunidad de alojarles con nosotros en sus futuras visitas a Granada. Saludos, "

December/2019 Someone from VALLADOLID thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: ubicación, amabilidad e instalaciones
  • Negative: Todo estuvo bien
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST... Luxury, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    ""Estimado Cliente, Muchas gracias por su opinión y por la valoración de nuestro Hotel. Nos alegra saber que su estancia fue satisfactoria gracias en gran parte a nuestra inmejorable localización en pleno centro de la ciudad Le agradecemos igualmente la valoración sobre el resto de aspectos tales como personal, habitación, limpieza etc. Estaremos encantados de que se vuelva a alojar con nosotros cuando vuelva a Granada. Saludos cordiales y hasta la próxima. " "

October/2019 Someone from Titz, Deutschland thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: Not rated
  • Location: Not rated
  • Common facilities and services: Not rated
  • Staff: 10
  • Quietness: 7.5 Nach außen sehr ruhig, nach innen etwas lauter
  • Room: 7.5 Alles vorhanden, sehr modern, Betten für uns etwas zu kurz. Lage zum Innenhof
  • Value for money: 7.5 Gutes Preis-/Leistungsverhältnis
Stars it deserves 3
  • The hotel's reply:

    "Dear Guest, Thank you very much for your valoration. We are glad that you have could enjoy your stay.We really hope we can host you again in your next visit to our city. Kindest regards, "

October/2019 Someone from Virginia, USA thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: Proximity to all the tourist sites
  • Negative: Modern fixtures are all hard surfaces, so noise echoes.
  • I RECOMMEND it for... Modern style lovers, Budget travelers
  • I recommend it especially AGAINST... Luxury
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 2.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear Guest, Thank you very much for your valoration. We are very grateful for your valoration about our Staff, which is very important to us, as they constitute one of our best assets. We are glad that you have could enjoy your stay thanks our privileged location between the city centre and the Alhambra.We really hope we can host you again in your next visit to our city. Kindest regards, " "

July/2019 Someone from USA thinks:

  • Overall rating: 8.9
  • Would you recommend it? Yes
  • Positive: Location was prefect
  • Negative: Construction & the showet. I scalded my arm with the hot water
  • I RECOMMEND it for... Young travelers, Budget travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: Not rated
  • Staff: 10 Carmen & young woman were excellent
  • Quietness: 10
  • Room: 7.5 Small bathroom
  • Value for money: 10
Stars it deserves 2
  • The hotel's reply:

    "Dear Guest, Thank you very much for your opinion. We are very grateful for your opinion about our Staff, which is very important to us, as they constitute one of our best assets. We are glad that you have could enjoy your stay thanks our privileged location between the city centre and the Alhambra. Regarding the size of our bathrooms, we would like to inform you that our hotel is a nineteenth century building, located in a protected area of the city (near the Alhambra). To restore it, we had to respect areas and original dimensions and adapt our rooms and facilities to the regulations of the City Council. Regarding the works, it is true we are expanding and reclassifying stars and with this we want to solve the complaints and satisfy the needs of our customers. Sorry for the inconvenience. We really hope we can host you again in your next visit to our city. Kindest regards, "

June/2019 Someone from Madrid thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Ir con mi gata
  • Negative: Que estuvieran de obras y no lo avisen.
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST... Handicapped
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: Not rated Obras de remodelación
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimados clientes, Muchas gracias por su opinión y por la valoración de nuestro Hotel. Nos agrada saber que hayan pasado unos días agradables en nuestro hotel y que hayan podido disfrutarlos también con su mascota. Le agradecemos igualmente valoración acerca de nuestro personal. Nos encanta saber que la atención fue de su agrado ya que trabajamos diariamente para que la estancia de nuestros clientes sea lo más agradable posible. Igualmente nos alegra saber que la ubicación en pleno centro de la ciudad haya sido de su agrado. Respecto a las obras, es cierto estamos haciendo ampliación y reclasificación de estrellas y con esto queremos solventar las quejas y satisfacer las necesidades de nuestros clientes. Lamentamos las molestias. Estaremos encantados de que se vuelva a alojar con nosotros cuando vuelva a Granada. Saludos cordiales y hasta la próxima. "

June/2019 Someone from USA thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: Staff, location + room
  • Negative: Wish I knew there was construction happening.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Dear Guest, Thank you for your opinion and your valuation. We are glad to know that you have enjoyed your stay thanks our privileged location in the heart of the city center and in a step of the Alhambra with all the most important places and sightseeing around. We are also thankful for your comment about our staff. Our personnel is very important to us, as they constitute one of our best assets, so each day we try to give our clients the best and make them feel like home. We hope we can host you again in your next visit to our beautiful city. Kindest regards."

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Hotel Puerta de las Granadas Cuesta de Gomérez, 16 Granada 18009 Spain
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