Hotel Puerta de las Granadas
Granada, Spain
Phone: +(34) 958216230 Fax: +(34) 958216231
Located in a historic 19th century building in the heart of the old city. This hotel, totally renovated in 2004, is ideally located for walking tours of the city without the need for a bus or taxi. All of Granada is just a short walk away. We can provide you with advance tickets to the Alhambra to avoid the ticket office queues, letting you fully enjoy your time.
- Room Services
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- Rooms: 16
- Telephone: in room
- Television: international channels
- Hairdryer
- Climate control
- Safe (free)
- Internet connection (free)
- Towel changing: daily
- Bed linen changing: every two days
- Housekeeping: daily
- Main facilities
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- Rooms: 16
- Parking (fee): not owned by hotel
- Elevator
- Internet connection (free)
- Television
- Terrace
- Central heating
- Hot water
- Telephone
- Air conditioning in common areas
- Patio Andaluz
- General services
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- Rooms: 16
- Non-smoking rooms
- Extra bed
- Dogs accepted
- Computer with Internet
Cuesta de Gomérez, 16 (18009) - Granada (Spain)
Access:
Would you recommend this hotel?
- Yes: 100%
- No: 0.0%
- I don't know: 0.0%
Rating by subject
- Cleanliness: 9.7
- Location: 10
- Common facilities and services: 8.5
- Staff: 9.4
- Quietness: 8.9
- Room: 8.7
- Value for money: 8.8
June/2019 Someone from Wirral, UK thinks:
- Overall rating: 10
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The hotel's reply:
"Dear Mr. Waldron, First and foremost, thanks for sparing some minutes of your valuable time to rate our service. It is an enormous satisfaction to know that you had a good stay with us. We are happy to know that your stay was satisfactory thanks mainly to our privileged location in the heart of the historic center and a step away from the Alhambra. We are also very grateful for your opinion about our work and with your room. Our staff work every day for our guests to make them feel "like home", and the best pleasure we can have is to know that we have managed to be helpful for you. We really hope we can host you again in your next visit to our city. Kindest regards, "
May/2019 Someone from miami USA thinks:
- Overall rating: 9.4
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The hotel's reply:
"Estimado Cliente, Muchas gracias por su opinión y por la valoración de nuestro Hotel. Nos alegra saber que su estancia fue satisfactoria gracias en gran parte a nuestra inmejorable localización en pleno centro de la ciudad Le agradecemos igualmente la valoración de nuestro personal. Nos encanta saber que la atención fue de su agrado ya que trabajamos diariamente para que la estancia de nuestros clientes sea lo más agradable posible. Estaremos encantados de que se vuelva a alojar con nosotros cuando vuelva a Granada. Saludos cordiales y hasta la próxima. "
May/2019 Someone from Karlsruhe thinks:
- Overall rating: 8.6
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The hotel's reply:
"Dear Mr. Karlsrhue, Thank you for your overwhelming opinion and your valuation. We are also very grateful for your opinion about our work. Our staff work every day for our guests to make them feel "like home", and the best pleasure we can have is to know that we have managed to be helpful for you It is really important for us to know that you enjoyed your stay at our hotel thanks, to our privileged location in a step from Alhambra and in the heart of City Center. Respect for the works, it is true that we are doing the expansion and reclassification of the stars and with this we want to solve the needs and satisfy the needs of our customers. We regret the inconvenience. It would be a pleasure that we could host you again in your next visit to our beautiful city. Best regards, "
February/2019 Someone from Madrid thinks:
- Overall rating: 9.3
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The hotel's reply:
"Estimado Sr. Jiménez, Muchas gracias por su comentario valorando nuestro hotel. Nos alegra saber que su estancia fue satisfactoria gracias principalmente a nuestra ubicación privilegiada en el corazón del centro histórico y a un paso de la Alhambra. Le agradecemos igualmente sus comentarios acerca de nuestro personal. Nos encanta saber que la atención fue de su agrado ya que trabajamos diariamente para que la estancia de nuestros clientes sea lo más agradable posible. Respecto a las obras, es cierto estamos haciendo ampliación y reclasificación de estrellas y con esto queremos solventar las quejas y satisfacer las necesidades de nuestros clientes. Durante su estancia es la fase que más ruido había por la máquina que tenían que utilizar y lamentamos las molestias. Esperamos si vuelven a Granada se alojen de nuevo con nosotros y puedan ver como ha quedado todo. Saludos cordiales, "
January/2019 Someone from Argentina thinks:
- Overall rating: 9.2
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The hotel's reply:
"Estimado Fernando: Muchas gracias por su por la valoración de nuestro Hotel. En cuanto al tamaño de nuestras habitaciones, nos gustaría informarle que nuestro Hotel es un edificio del siglo XIX, situado en una zona muy protegida de la ciudad (cerca de la Alhambra). Al restaurarlo, tuvimos que respetar las áreas y dimensiones originales y adaptar nuestras habitaciones y las instalaciones a la normativa del Ayuntamiento.Lamentamos que nuestro desayuno no fuera de su agrado. Creemos que esto es bastante variado y ofrece productos frescos que pueden satisfacer las necesidades de nuestros clientes, como café, té, leche, jugo, yogures, fruta fresca, pan fresco, pan de emparedado, pasteles frescos, huevos, tortilla, tortas de tomate, etc. queso, pavo, jamon, chorizo,Respecto a las obras, es cierto estamos haciendo ampliación y reclasificación de estrellas y con esto queremos solventar las quejas y satisfacer las necesidades de nuestros clientes. Durante su estancia es la fase que más ruido había por la máquina que tenían que utilizar y lamentamos las molestias.Saludos cordiales,"
January/2019 Someone from San Fernando, Cádiz thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimado cliente, Muchas gracias por su opinión y por la valoración de nuestro Hotel. Nos alegra saber que su estancia fue satisfactoria y que les haya gustado el hotel. Le agradecemos igualmente sus comentarios acerca de nuestro personal. Nos encanta saber que la atención fue de su agrado ya que trabajamos diariamente para que la estancia de nuestros clientes sea lo más agradable posible. Estaremos encantados de que se vuelva a alojar con nosotros cuando vuelva a Granada. Saludos cordiales y hasta la próxima. ""
January/2019 Someone from New York thinks:
- Overall rating: 9.9
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The hotel's reply:
"Dear customer, Thank you so much for reviewing your stay with us, Thanks similarly for appreciating our job with such good rates. We will be please to host you again whenever you decide to visit Granada again. Regards,"
November/2018 Someone from Edinburgh thinks:
- Overall rating: 9.7
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The hotel's reply:
"Dear Mr. Chalmers, Thank you for your overwhelming opinion and your valuation. We are also very grateful for your opinion about our work. Our staff work every day for our guests to make them feel "like home", and the best pleasure we can have is to know that we have managed to be helpful for you.It is really important for us to know that you enjoyed your stay at our hotel thanks, to our privileged location in a step from Alhambra and in the heart of City Center. It would be a pleasure that we could host you again in your next visit to our beautiful city. Best regards, "
November/2018 Someone from Bilbao thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimada. Sra. Frau, Muchas gracias por su opinión y por la valoración de nuestro Hotel. Nos alegra saber que su estancia fue satisfactoria y que hay podido desfrutar de la habitación y de sus vistas. Le agradecemos igualmente sus comentarios acerca de nuestro personal. Nos encanta saber que la atención fue de su agrado ya que trabajamos diariamente para que la estancia de nuestros clientes sea lo más agradable posible. Estaremos encantados de que se vuelva a alojar con nosotros cuando vuelva a Granada. Saludos cordiales y hasta la próxima. "
October/2018 Someone from United States thinks:
- Overall rating: 10
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The hotel's reply:
"Dear valued customer, First and foremost, thanks for sparing some minutes of your valuable time to rate our service. It is an enormous satisfaction to know that you had a good stay with us. We would like to host you again whenever you decide to visit our beautiful city. Best regards, "