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Hotel Santo Domingo ****

Madrid,  Spain

Phone: +(34) 915479800 Fax: +(34) 915475995 E-mail:: reserva@hotelsantodomingo.es

Price: 81 - 600 € (Average)

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Rating by guests: 8.2 Based on 1310 reviews

A boutique hotel in a building dating back more than 400 years to the Inquisition. It is in a plaza in the center of Madrid, very close to the Puerta del Sol, the Royal Palace, Plaza Mayor, Royal Theater, museums, shopping, restaurants, cinemas and theaters. Each room is decorated in a unique style. The Best Western Santo Domingo is a small but authentic museum hotel where guests are surrounded by beautiful paintings, furniture and antiques.

Room Services
  • Rooms: 200
  • Telephone: in room and bathroom
  • Television: pay channels
  • Hairdryer
  • Minibar
  • Climate control
  • Safe
  • Internet connection (free): wireless
  • Towel changing: daily
  • Bed linen changing: every two days
  • Housekeeping: daily
  • Iron
  • Music channels
Main facilities
  • Rooms: 200
  • Parking (fee): not owned by hotel
  • Bar - coffee shop
  • Convention hall
  • Restaurant
  • Elevator
  • Internet connection (free): wireless
  • Terrace
  • Central heating
  • Fire escape
  • Music channels
  • Air conditioning in common areas
General services
  • Rooms: 200
  • Non-smoking rooms
  • Extra bed
  • Safe at front desk
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Santo Domingo
Calle San Bernado, 1 (28013) - Madrid (Spain)

Access:

 

Overall rating:  8.2 Based on the last 40 of 1310 reviews

Would you recommend this hotel?

  • Yes: 70%
  • No: 7.5%
  • I don't know: 22.5%

Rating by subject

  • Cleanliness: 8.4
  • Location: 9.8
  • Common facilities and services: 7.8
  • Staff: 8.9
  • Quietness: 8.6
  • Room: 7
  • Value for money: 7.9

July/2014 Someone from Málaga thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: El restaurante (buffet desayuno)
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

July/2014 Someone from Brazil thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: Localization
  • Negative: Shower of room 211 was not operational.
  • I RECOMMEND it for... Families, Couples
  • I recommend it especially AGAINST... Older travelers, Handicapped, Budget travelers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

July/2014 Someone from London thinks:

  • Overall rating: 7.2
  • Would you recommend it? Yes
  • Positive: The bathroom was very nice and modern, great shower.
  • Negative: The bed was not comfortable.
  • I RECOMMEND it for... Young travelers, Couples, Modern style lovers, Business travelers
  • I recommend it especially AGAINST... Families, Luxury
  • Cleanliness: 5 The floor in our room was wood and my feet looked dirty after walking around the room barefoot for a little while. I don't think it was properly cleaned throughout our stay. The bathroom was also cleaned the bear minimum in my opinion.
  • Location: 10 The hotel was right in the centre of town. Great to get around and the entrance was across the road from the underground station.
  • Common facilities and services: 10 The roof top pool was lovely.
  • Staff: 7.5 They were helpful but not the most friendly.
  • Quietness: 10 couldn't hear a thing in the hallways or from outside and our room looked over the main square out front.
  • Room: 5 Room itself was not very big and the décor was plain and not very tasteful. All the rooms seem to be different though as we had friends who had lovely rooms. If you get an ugly one ask to switch.
  • Value for money: 7.5
Stars it deserves 3

July/2014 Someone from Paris thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Location, the room design and pool on rooftop
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 5

July/2014 Someone from madrid thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: fue la situación, el decorado del hotel y habitaciones me sentía como una reina.
  • Negative: que no tuviera terraza
  • I RECOMMEND it for... Young travelers, Families, Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 5

July/2014 Someone from United States thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: People were very courteous and helpful.
  • Negative: Breakfast should have less fatty & sugary items (skim milk, oatmeal, natural 0% yogurt (diabetic people), low fat hams and cheeses.
  • I RECOMMEND it for... Young travelers, Older travelers, Couples, Peace seekers, Modern style lovers, Handicapped, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 5 rooms & bathrooms could be bigger. Some closets are too small.
  • Value for money: 7.5
Stars it deserves 3

July/2014 Someone from Helsinki Finland thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: Balcony in our second room (we asked for a change from our first not at all nice room in the basement). Also the pool was nice when it was available.
  • Negative: we arrived late and had small children so we didnt say anything when we saw our room in the basement or as they said 1st floor, no view, hardly any room to move around a huge oversized extra-bed which we hadnt asked for. Anyhow we were given a better room the next daywhen we asked for it. Also the pool was reserved for private parties for quite a few hours and several days of the times that had been advertised.
  • I RECOMMEND it for... Young travelers, Families, Couples, Classic style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5 We found a pair of used mens underwear under our bed and the boys found used ladies´ shoes under the closet.
  • Location: 7.5 walking distance to puerta sol, museums, shopping and restaurants, metro very close.
  • Common facilities and services: 5 Lobby was old fashioned not nice at all, our first impression was much worse than our room finally was.
  • Staff: 5 Not very friendly or helpful.
  • Quietness: 10
  • Room: 7.5 wi-fi was really slow and partly not working at all although it was much advertised.
  • Value for money: 7.5
Stars it deserves 4

June/2014 Someone from Madrid thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: el silencio y el confort
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Modern style lovers
  • I recommend it especially AGAINST... Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5
Stars it deserves 4

June/2014 Someone from Málaga thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: Ubicación
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST... Budget travelers
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3

June/2014 Someone from onda thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 5
Stars it deserves 3
Online reservation
Nights
Hotel Santo Domingo Calle San Bernado, 1 Madrid 28013 Spain
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