Hotel Alixares ****
Granada, Spain
Phone: +(34) 958225575 Fax: +(34) 958224102
Hotel Alixares is located in front of the Alhambra, one of the most beautiful monuments all over the World. Fifteen minutes walking from the historical center of Granada. Easy access from the highway ( exit 132). Hotel Alixares has been completely renovated in 2004. Its rooms are climatized and have sat Tv, minibar, fully equiped bathroom, and safety box. The hotel has outdoor swimming-pool and it is surrounded by private gardens.
- Room Services
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- Rooms: 162
- Telephone
- Television: pay channels
- Minibar
- Climate control
- Safe
- Internet connection: wireless
- Main facilities
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- Rooms: 162
- Parking: hotel owned
- Bar - coffee shop
- Convention hall
- Elevator
- Swimming pool
- Boutiques
- General services
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- Rooms: 162
- Safe at front desk
- Dogs accepted
- Currency exchange
Paseo de la Sabica, 27 (18009) - Granada (Spain)
Access:
Would you recommend this hotel?
- Yes: 85%
- No: 2.5%
- I don't know: 12.5%
Rating by subject
- Cleanliness: 9.1
- Location: 9.2
- Common facilities and services: 7.8
- Staff: 9.5
- Quietness: 9.4
- Room: 7.9
- Value for money: 8.2
October/2019 Someone from Asturias thinks:
- Overall rating: 9
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The hotel's reply:
"Estimado cliente Gracias por compartir su experiencia con nosotros, nos alegra saber que ha disfrutado de su estancia y de nuestras instalaciones. Estaremos encantados de volverlo a atender en un futuro no muy lejano. Muchas gracias Susana Jiménez-Jefe de Recepción-"
October/2019 Someone from Namur-Belgique thinks:
- Overall rating: 9.9
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The hotel's reply:
"Cher client Merci de partager votre expérience avec nous, nous sommes heureux d’apprendre que vous avez apprécié notre emplacement et nos installations. Nous pensons que notre buffet n’a pas répondu à vos attentes et nous en prenons note pour nous améliorer. Merci beaucoup Susana Jiménez - Responsable de la réception"
October/2019 Someone from Canada thinks:
- Overall rating: 8.7
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The hotel's reply:
"Dear Guess, we thank you for choosing Alixares for your stay in Granada; for your time dedicated to writing this review and for sharing your experience. We are glad you appreciated our services and that you found our hotel lovely. Once again, we thank you for your review and wish you come back for a much better experience. Kind regards, Gustavo Cara Manager"
September/2019 Someone from UK thinks:
- Overall rating: 7.1
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The hotel's reply:
"Dear Mr. Ross, thank you very much for your assessment, we are very glad that you enjoyed our staff and our cleanliness. We will take into account your indications regarding teapots, with the possibility of putting coffee that is not decaf. Thank you for your directions and we hope you can return again for Granada. Greetings and good morning. Gustavo Cara Manager"
September/2019 Someone from Asturias thinks:
- Overall rating: 9
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The hotel's reply:
"Estimado cliente, Agradecemos sus comentarios y nos alegramos haber cumplido con sus expectativas. Esperamos volverlo a saludar en sus próximas visitas a Granada y disfrute de una nueva estancia en la Cadena Porcel. Muchas gracias Susana Jiménez-Jefe de Recepción-"
September/2019 Someone from Granada thinks:
- Overall rating: 7.4
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The hotel's reply:
"Estimado cliente Gracias por valorar su estancia en el Hotel Alixares, nos alegrará volverlo a saludar en sus próximas visitas a Granada y esperamos que una nueva estancia nos brinde la oportunidad de mejorar su valoración. Muchas gracias Susana Jiménez-Jefe de Recepción-"
September/2019 Someone from Bretagne France thinks:
- Overall rating: 8.2
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The hotel's reply:
"Cher client Merci de partager votre expérience avec nous, nous sommes heureux de savoir que vous avez apprécié votre séjour et nous estimons que tout inconvénient est causé. Notre personnel est toujours prêt à aider nos clients à résoudre toute situation. Merci beaucoup Susana Jiménez-Chef de réception-"
September/2019 Someone from United Kingdom thinks:
- Overall rating: 8.8
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The hotel's reply:
"Dear Client, thank you for the trust placed in Hotel Alixares and the time spent to value your experience! Our maxim is that our client leaves the establishment more satisfied than he arrived. Our location is ideal to visit Granada and the Alhambra. All our cleaning is very scrupulous and our pool is very pretty and big. We hope to continue counting on your confidence on future occasions and we take the opportunity to send you our best regards. Gustavo Cara Manager"
September/2019 Someone from Germany thinks:
- Overall rating: 5.6
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The hotel's reply:
"Dear Mathias, we are very sorry for not meeting your expectations. Our Hotel has one of the best value for money in Granada. We work very hard to please our customers and we all treat them equally. I inform you that the double beds are subject to the availability of the Hotel, if we had any available, we would certainly have offered it. Our parking is limited, nor can it be reserved, when it is completed, cars are referred to the Alhambra car park, which has the same price as the Hotel. Regarding our location, this is one of the best rated items of our Hotel. We are just 200 meters from the entrance of the Alhambra and 12 minutes walk from the city center, through a beautiful walk through ancient trees. To return we recommend taking the bus, so as not to get very tired. All our rooms are spacious, comfortable and bright. The hotel pool is located on the 3rd floor. In the elevators and on the entrance screen there are several slides informing about it, my colleagues also inform about their location at check-in, but if they missed them for any reason, you could have asked us. Thank you for everything and we hope you can return on another occasion, since we are not as bad as you tell us. Good morning Gustavo Cara director"
September/2019 Someone from Argentina thinks:
- Overall rating: 8.6
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The hotel's reply:
"Estimado Jose Miguel, muchas gracias por su valoración, es un verdadero placer conocer que ha disfrutado de su estancia con nosotros. Nuestra máxima es hacer sentir a nuestros clientes como si estuviesen en casa. Todas nuestras instalaciones se encuentran recientemente renovadas, todas nuestras habitaciones son amplias, confortables y muy luminosas. En nuestro desayuno, se incluyen 4 variedades de fruta fresca así como fruta en almibar. Si necesita algún tipo de amenitie extra, tan sólo tenía que haberlo pedido en recepción, rápidamente le reponemos lo que haga falta. Saludos y esperamos puedan regresar de nuevo pronto por Granada. Muy buenos días. Gustavo Cara Director"