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Hotel Silken Puerta América *****

Madrid,  Spain

Phone: +34 917445400 Fax: +34 917445415 E-mail:: hotel.puertamerica@hoteles-silken.com

Price: 110 - 550 € (Average)

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Rating by guests: 8.9 Based on 161 reviews

Each of the levels of this hotel proposes a different room concept. They all play with different materials, colours and shapes to create spaces that bring together the best of cutting edge design and architecture.

Hotel Silken Puerta América
Avenida América, 41 (28002) - Madrid (Spain)

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Overall rating:  8.9 Based on the last 40 of 161 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 2.5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9
  • Location: 7.4
  • Common facilities and services: 8.9
  • Staff: 9
  • Quietness: 8.8
  • Room: 9.2
  • Value for money: 8.1

July/2016 Someone from Toledo thinks:

  • Overall rating: 9.1
  • Would you recommend it? Yes
  • Positive: El trato amable y las instalaciones en general
  • Negative: El baño no dispone de secador de pelo
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST... Families, Classic style lovers, Budget travelers, Business travelers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4

July/2016 Someone from Bilbao thinks:

  • Overall rating: 3.3
  • Would you recommend it? I don't know
  • Positive: Diseño
  • Negative: Personal desagradable, más que nada en el desayuno, ruido de limpiadoras a las 9, deterioro del hotel en poco tiempo
  • I RECOMMEND it for... Couples, Business travelers
  • I recommend it especially AGAINST... Classic style lovers, Budget travelers
  • Cleanliness: 5 Pelos, deterioro, mal funcionamiento enchufes, lavabo atascado
  • Location: 2.5
  • Common facilities and services: 2.5 Spa enano para todo la gente que se aloja
  • Staff: Not rated Muy mala experiencia en el desayuno. Totalmente incomodados por comentarios de camarero
  • Quietness: 2.5 Personal de limpieza ruidoso
  • Room: 5
  • Value for money: 5
Stars it deserves 4

July/2016 Someone from Madrid thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La habitacion y la decoracion
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

July/2016 Someone from Ocio thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: La unicacion y el precio competitivo
  • Negative: La persiana estaba fuera del carril y rota abajo. En la planta 6, donde me suelo alojar, estan fuera de su carril. En las ultimas ocasiones en las que me he alojado, sobre las 19:00 llaman a la puerta para preguntar si es necesario cambio de toallas, arreglo de habitacion. Preferiria que se llamase por telefono desde algun departamento
  • I RECOMMEND it for... Young travelers, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Couples, Classic style lovers
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5 El cierre de puertas, suele generar demasiado ruido, ademas del resto de clientes, a los que se les escucha cuando estan en pasillo
  • Room: 7.5 Las persianas suelen estar fuera de su carril, sobre todo en la planta 6. Esto hace que entre claridad
  • Value for money: 10
Stars it deserves 4

July/2016 Someone from Talavera thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: El diseño del hotel
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2016 Someone from Ocio thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive: Precio competitivo, limpieza, ubicacion
  • Negative: Que la persiana está fuera de su carril y muy estropeada y que por la tarde llamen a la puerta ofreciendo toallas o cualquier otra cosa. Preferiria que llamaran por teléfono
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Older travelers, Classic style lovers
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: 5 Persiana fuera de su carril y con desperfectos. Es algo habitual en la planta 6, en la que me suelo alojar.
  • Value for money: 7.5
Stars it deserves 4

July/2016 Someone from Zaragoza thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive: La habitacion
  • Negative:
  • I RECOMMEND it for... Couples, Luxury
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 2.5
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5

July/2016 Someone from Logroño thinks:

  • Overall rating: 9
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2016 Someone from Gijon thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Couples, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Classic style lovers
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5

July/2016 Someone from Fuenlabrada thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: La decoración de la habitación
  • Negative: Las televisiones siempre dan problema. Dejan siempre pocas toallas.
  • I RECOMMEND it for... Couples, Peace seekers, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Families, Classic style lovers, Handicapped, Budget travelers
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 5 Debería ser un poco más barato ya que cuenta con detalles como: poco papel y toalla, televisiones que suelen dar problema, bombillas fundidas...
Stars it deserves 3
Hotel Silken Puerta América Avenida América, 41 Madrid 28002 Spain
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