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Hotel Silken Puerta América *****

Madrid,  Spain

Phone: +34 917445400 Fax: +34 917445415 E-mail:: hotel.puertamerica@hoteles-silken.com

Price: 110 - 550 € (Average)

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Rating by guests: 8.9 Based on 161 reviews

Each of the levels of this hotel proposes a different room concept. They all play with different materials, colours and shapes to create spaces that bring together the best of cutting edge design and architecture.

Hotel Silken Puerta América
Avenida América, 41 (28002) - Madrid (Spain)

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Overall rating:  8.9 Based on the last 40 of 161 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 2.5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9
  • Location: 7.4
  • Common facilities and services: 8.9
  • Staff: 9
  • Quietness: 8.8
  • Room: 9.2
  • Value for money: 8.1

June/2016 Someone from Paris, France thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: Gym & Swimming pool
  • Negative: TV
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Don't drop anything on the floor. The cleaning lady threw my stuff away ...
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

June/2016 Someone from Palma de Mallorca thinks:

  • Overall rating: 7.9
  • Would you recommend it? Yes
  • Positive: La atención, la hjabitación y los detalles
  • Negative: Pagué el paquete club, la wifi de premium no tenía nada. No me trajeron los chocolates que prometían y cuando lo dije a mi salida la recepcionista no tuvo ni el detalle de dármelos en ese momento. Me intentaron cobrar extras del mini bar que no se habían consumido (no lo hicieron finalmente).
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Estaba todo correcto.
  • Location: 7.5 Cerca del metro pero no es especialmente céntrico
  • Common facilities and services: 7.5 Todo correcto
  • Staff: 7.5 No puedo quejarme, pero comenté un problema a mi salida y no intentaron solucionarlo (y tenía solución).
  • Quietness: 2.5 Hay eventos a diario y se oía bastante ruido a pesar de estar en la planta 10.
  • Room: 7.5 Las habitaciones son posiblemente lo mejor y más original del hotel.
  • Value for money: 7.5 Correcto para su categoría.
Stars it deserves 4

June/2016 Someone from Washington DC thinks:

  • Overall rating: 9.7
  • Would you recommend it? Yes
  • Positive: The architecture, of course
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

June/2016 Someone from MADRID thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

June/2016 Someone from Murcia thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: Diseño del hotel y el servicio
  • Negative: Sky Night, estaba reservada una zona muy grande y no había sitio para los clientes del hotel
  • I RECOMMEND it for... Luxury, Modern style lovers
  • I recommend it especially AGAINST... Families, Classic style lovers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

June/2016 Someone from Madrid thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: El diseño de la habitación y la atención del personal
  • Negative:
  • I RECOMMEND it for... Couples, Luxury, Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Families, Budget travelers
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 10
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 7.5
Stars it deserves 4

June/2016 Someone from Murcia thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La estética del hotel y su comodidad
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

June/2016 Someone from Brasil thinks:

  • Overall rating: 9.2
  • Would you recommend it? Yes
  • Positive: el servicio
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Business travelers, Healthy lifestyle
  • I recommend it especially AGAINST... Budget travelers, Travelers with a car
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5 La decoración es linda pero en algunos momentos poco practico pues no hay muchos sitios para poner nuestras cosas
  • Value for money: 5
Stars it deserves 4

June/2016 Someone from barcelona thinks:

  • Overall rating: 0.9
  • Would you recommend it? No
  • Positive: nada
  • Negative: ascensor para en todos los pisos sin haber gente e internet un desastre
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Handicapped, Budget travelers, Healthy lifestyle
  • Cleanliness: 5
  • Location: Not rated
  • Common facilities and services: 2.5
  • Staff: 2.5
  • Quietness: 5
  • Room: 5
  • Value for money: Not rated
Stars it deserves 2

May/2016 Someone from Madrid thinks:

  • Overall rating: 3.3
  • Would you recommend it? No
  • Positive: Diseño y la colaboraciòn del recepciones ante todos los altercados que sufrimos
  • Negative: La todavia respuesta del directo del hotel que nos prometieron
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST... Older travelers, Families, Luxury, Peace seekers, Business travelers
  • Cleanliness: 2.5 La papelera del baño tenia la basura de los huespedes que anteriormente la ocuparon
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: Not rated A las 4:30 de la mañana llamaron varias veces a buestra habitaciòn y corrieron y gritaron por los pasillos ( unos 10 minutos). Nadie de seguridad intervini
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3
Hotel Silken Puerta América Avenida América, 41 Madrid 28002 Spain
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