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Hotel Silken Puerta América *****

Madrid,  Spain

Phone: +34 917445400 Fax: +34 917445415 E-mail:: hotel.puertamerica@hoteles-silken.com

Price: 110 - 550 € (Average)

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Rating by guests: 8.9 Based on 161 reviews

Each of the levels of this hotel proposes a different room concept. They all play with different materials, colours and shapes to create spaces that bring together the best of cutting edge design and architecture.

Hotel Silken Puerta América
Avenida América, 41 (28002) - Madrid (Spain)

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Overall rating:  8.9 Based on the last 40 of 161 reviews

Would you recommend this hotel?

  • Yes: 95%
  • No: 2.5%
  • I don't know: 2.5%

Rating by subject

  • Cleanliness: 9
  • Location: 7.4
  • Common facilities and services: 8.9
  • Staff: 9
  • Quietness: 8.8
  • Room: 9.2
  • Value for money: 8.1

July/2016 Someone from Pasamos una noche allí, era un regalo. thinks:

  • Overall rating: 6
  • Would you recommend it? Yes
  • Positive: El poder tener parking, omarnos una copa en la terraza, la amabilidad de los empleados.
  • Negative: La habitación estaba sucia. Detras de la cama había un calcetín de rayas sucio, cascaras de pistacho, pelusas. Puedo entender que la habitación al ser negra se ve más el polvo o la suciedad, pero para un hotel de 5 estrellas, no debe suponer un impedimento para tener las habitaciones limpias. Lo de menos fue que las sábanas tenían agujeros. Es la segunda vez que voy y me ha decepcionado. La primera vez salí encantada, esta vez no.
  • I RECOMMEND it for... Couples, Business travelers
  • I recommend it especially AGAINST... Handicapped
  • Cleanliness: Not rated
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: Not rated
  • Room: 7.5
  • Value for money: 2.5
Stars it deserves 3

July/2016 Someone from Madrid thinks:

  • Overall rating: 5.9
  • Would you recommend it? I don't know
  • Positive: La ubicacion del hotel
  • Negative: Que me llamaran a la puerta de la habitacion a las 20:00 diciendo que me iban a cambiar sabanas, toallas... cuando me habia alojado a las 15:00. Si ofrecen ese servicio, que lo avisen en recepcion o llamen por telefono, por favor
  • I RECOMMEND it for... Modern style lovers
  • I recommend it especially AGAINST... Older travelers, Couples, Classic style lovers
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5 Las puertas de las habitaciones, al cerrar, se escuchan mucho y suele haber mucho bullicio en recepcion
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2016 Someone from Puertollano thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: La atención recibida
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Peace seekers, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

July/2016 Someone from Alicante thinks:

  • Overall rating: 9.3
  • Would you recommend it? Yes
  • Positive: Todo, precioso, amabilidad por todos lados, servicio excelente, Repetir-e
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2016 Someone from Madrid thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: La habitación ( planta 8)
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

July/2016 Someone from Alicante thinks:

  • Overall rating: 8.8
  • Would you recommend it? Yes
  • Positive: El diseño del hotel
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Luxury, Modern style lovers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4

July/2016 Someone from Jaén thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: La calidad del sueño que pude tener, por el poco ruido y lo eficaz de la ventana, la que deja pasar muy poca luz.
  • Negative: Que no hay indicada una via algernativa a los ascensores para personas con claustrofobia o vértigo
  • I RECOMMEND it for... Young travelers, Couples, Peace seekers, Modern style lovers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 5 Bien por estar cerca de una boca de metro, pero no excelente ya que está rodeado de zona azul y verde, lo que hace muy difícil alojarse en el hotel sin incluir el parking
  • Common facilities and services: 10
  • Staff: 10 Me asombró la amabilidad de todo el personal, con una sonrisa siempre en la boca, que te hacen sentir bien.
  • Quietness: 10
  • Room: 10 Se echa de menos en los amenities, un peine y una esponja de baño ( un kit de afeitado ya sería excepcional )
  • Value for money: 10
Stars it deserves 4

July/2016 Someone from Ciudad Real thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: La atención recibida
  • Negative:
  • I RECOMMEND it for... Young travelers, Couples, Luxury, Modern style lovers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 5

July/2016 Someone from Madrid thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Todo
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 7.5
Stars it deserves 5

July/2016 Someone from vvbv thinks:

  • Overall rating: 6.3
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Modern style lovers
  • I recommend it especially AGAINST... Classic style lovers
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 4
Hotel Silken Puerta América Avenida América, 41 Madrid 28002 Spain
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