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Hotel Galanthus & Spa ****

Canillo,  Andorra

Phone: +(376) 753300 Fax: +(376) 753333 E-mail:: info@hotelgalanthus.com

Price: 58 - 474 € (Average)

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Rating by guests: 7.9 Based on 122 reviews

This is a modern hotel in the Pyrenees, at the entrance to Soldeu. The establishment is only 900 metres from the ski slopes at Grand Valira. A superior 4-star establishment the decoration of this place makes a tribute to natural sensitivities utilizing a “minimal” decorative style of straight lines and original furnishings. The restaurant boasts international specialities and a high quality of service. A paradise for ski-lovers, you can also enjoy the shopping in the Andorran capital, only a few kilometres from the hotel. In the hotel there are a total of 48 rooms and 4 large suites where relaxing is a real pleasure. Rooms are light and decorated in keeping with the rest of the hotel. Designed by a prestigious team of international interior designers and rooms are spacious and feature clear wooden furnishings. They also incorporate automated systems; the intensity of the lights for example can be regulated and beds come in special sizes.

Hotel Galanthus & Spa
Ctra. General França Km. 17 (AD100) - Canillo (Andorra)

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Overall rating:  7.9 Based on the last 40 of 122 reviews

Would you recommend this hotel?

  • Yes: 70%
  • No: 20%
  • I don't know: 10%

Rating by subject

  • Cleanliness: 9
  • Location: 7.9
  • Common facilities and services: 7.4
  • Staff: 8.9
  • Quietness: 7.2
  • Room: 6.7
  • Value for money: 7.3

March/2022 Someone from Belgium thinks:

  • Overall rating: 7.2
  • Would you recommend it? Yes
  • Positive: welness
  • Negative: noice
  • I RECOMMEND it for... Families, Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 2.5
  • Room: 5
  • Value for money: 5
Stars it deserves 4

March/2022 Someone from Montpellier thinks:

  • Overall rating: 5.6
  • Would you recommend it? I don't know
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST... Luxury, Peace seekers, Classic style lovers, Budget travelers, Travelers with a car
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 5
  • Quietness: 5
  • Room: 2.5
  • Value for money: 5
Stars it deserves 4

March/2022 Someone from España thinks:

  • Overall rating: 7.4
  • Would you recommend it? Yes
  • Positive: El servicio y la atención del restaurante
  • Negative: mucho pimiento en las comidas y la habitación sin vistas
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 5
  • Room: Not rated
  • Value for money: 5
Stars it deserves 3

March/2022 Someone from Malaga thinks:

  • Overall rating: 5.6
  • Would you recommend it? I don't know
  • Positive: El personal
  • Negative: La cama
  • I RECOMMEND it for... Young travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3

March/2022 Someone from France ARBIS thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Sympathie et professionnalisme du personnel
  • Negative: Salle de bain : beaucoup trop d eau a faire couler avant d avoir de l eau chaude. Il faut économiser l eau!
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 7.5
Stars it deserves 4

February/2022 Someone from Iceland thinks:

  • Overall rating: 0.4
  • Would you recommend it? No
  • Positive:
  • Negative: Reception staff rude and not helpful, mold in rooms, rooms are in desperate need of overhaul and lot of small things needs to be fixed. The manager and reception manager are unfriendly, unhelpful and rude. I went there with a big group of friends, we are all very unhappy with this hotel.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 2.5
  • Location: 2.5 Not good location, too far from bars and ski lifts.
  • Common facilities and services: 2.5
  • Staff: Not rated Manager and reception staff are very bad, not seen as rude staff before in a long time.
  • Quietness: Not rated The doors in the rooms are paper thin with opening under the door, you can hear people talk outside the hall and the doors slam so you get waken multiple times in the night.
  • Room: Not rated Rooms need overhaul, showers are terrible, have to hold the showerhead while you shower, loose cabinets, and furniture, mold in the rooms, (all 6 rooms we had). Lightning was the worst I have seen, there was no way to control lightning in all the rooms, when you turn on the lights for the bathroom you turn on the whole room etc. The noise from other rooms and hallway are unbearable. I have contacted the Ministeri de Salut to inform them about the mold and health issues at this hotel.
  • Value for money: Not rated not good value for this bad hotel.
Stars it deserves 2

February/2022 Someone from Scotland thinks:

  • Overall rating: 10
  • Would you recommend it? Yes
  • Positive: The staff were extremely friendly and helpful which we really appreciated. The room was fantastic, modern, spacious and clean and the facilities (bar, restaurant, ski lockers and ski bus) were all fantastic.
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 4

February/2022 Someone from Barcelona thinks:

  • Overall rating: 8.1
  • Would you recommend it? Yes
  • Positive: Cumple con las expectativas
  • Negative: No poder controlar la temperatura de la habitación. Estabamos a 30 grados y no ha bajado, por mas que supuestamente la han intentado bajar desde la recepción, quienes llevan el control de la temperatura.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10 Perfectos.
  • Quietness: 7.5
  • Room: 5 La habitación, si bien era Superior, no tiene control de temperatura, y aquello era algo agobiante.
  • Value for money: 5 Algo caro a pesar de que el hotel está muy bien. Lo atribuyo a que hemos cogido la reserva con muy poco tiempo.
Stars it deserves 4

February/2022 Someone from Foix, France thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The staff and the Covid protocols
  • Negative: The noise that comes through the ventilation system into our room (703). We could hear people’s conversations as if they were standing just outside our door. It was strange.
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

January/2022 Someone from Spain thinks:

  • Overall rating: 9.4
  • Would you recommend it? Yes
  • Positive: Food at the restaurant. We had half board option. And the food was just excelent.
  • Negative: Pillows in the rooms seems to be old and wasted.
  • I RECOMMEND it for... Couples, Peace seekers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 4
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Hotel Galanthus & Spa Ctra. General França Km. 17 Canillo AD100 Andorra
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