Hotel Gran Hotel Don Manuel ****
Caceres, Spain
Phone: +34 927 24 25 24 Fax: +34 927 24 25 22
C/ San Justo, 15 (10003) - Caceres (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 2.5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 9.7
- Location: 10
- Common facilities and services: 8.6
- Staff: 10
- Quietness: 9.7
- Room: 9.2
- Value for money: 9
July/2019 Someone from San Sebastián thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado José Miguel. Muchas gracias por su valoración y confianza. Nos alegramos al saber que han tenido una feliz estancia. Esperamos que vuelvan muy pronto. Un afectuoso saludo,"
July/2019 Someone from Portugal thinks:
- Overall rating: 10
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The hotel's reply:
"Estimado Carlos. Muchas gracias por su valoración y confianza. Nos alegra mucho saber que han tenido una feliz estancia en el hotel. Esperamos que vuelva a contar con nosotros en el futuro. Un afectuoso saludo,"
July/2019 Someone from Vitoria thinks:
- Overall rating: 9
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The hotel's reply:
"Estimado Carlos. Gracias por su valoración. Nos alegra mucho saber que han tenido una feliz estancia. Esperamos volver a verles muy pronto. Un afectuoso saludo,"
July/2019 Someone from LUGO thinks:
- Overall rating: 7.9
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The hotel's reply:
"Estimado huésped. Gracias por su confianza y valoración. Esperamos que vuelva a visitarnos para intentar ofrecerle una estancia aún más satisfactoria. Un afectuoso saludo,"
July/2019 Someone from Don Benito (Badajoz) thinks:
- Overall rating: 10
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The hotel's reply:
"Estimado Daniel. Nos alegramos mucho que hayan disfrutado de su estancia en el hotel. Estaremos encantados de volver a verles en Cáceres, que estamos cerquita! Un afectuoso saludo,"
July/2019 Someone from Portugal thinks:
- Overall rating: 5.3
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The hotel's reply:
"Dear Paulo. Thank you for your stay. We are sorry you had such a poor and unfair impression about our services. When you booked our hotel, you knew which our facilites were... (no gym, by now, and no swimming pool, but SPA). Also, we provide all the ammenities you need everyday. We are very sorry you didn't like Spanish Tv... Kind regards,"
July/2019 Someone from Bilbao thinks:
- Overall rating: 3
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The hotel's reply:
"Estimado Evaristo. Gracias por su estancia en el hotel. Sentimos haberle causado tan pobre impresión. La insonorización de nuestras habitaciones con respecto a la calle es muy apreciada por los huéspedes. Sí que es necesario tener cerrada la doble ventana. Si nos hubieran comentado la cuestión del Aire Acondicionado hubiéramos estado encantados de ayudarle, nos apena que no nos lo dijera en el momento. Asimismo, lamentamos que valore tan negativamente nuestro desayuno (buffet muy completo por 12.00 € por persona). Estaremos encantados de volver a verle para poder mejorar su impresión sobre nuestros servicios. Un cordial saludo,"
July/2019 Someone from Orense thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimada María Dolores. Muchas gracias por su valoración. Nos alegra constatar que han tenido una feliz estancia en nuestro hotel. Esperamos volver a verles muy pronto. Un afectuoso saludo,"
July/2019 Someone from Burgos thinks:
- Overall rating: 9.4
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The hotel's reply:
"Estimada Agustina. Muchas gracias por su valoración. Nos alegra saber que han tenido una buena estancia. Esperamos volver a verles pronto. Un afectuoso saludo,"
July/2019 Someone from Madrid thinks:
- Overall rating: 10
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The hotel's reply:
"Estimad@ huésped. Muchas gracias por confiar en nosotros para hospedarse en Cáceres. Estaremos encantados de verles de nuevo muy pronto. Un afectuoso saludo,"