Hotel Gran Hotel Don Manuel ****
Caceres, Spain
Phone: +34 927 24 25 24 Fax: +34 927 24 25 22
C/ San Justo, 15 (10003) - Caceres (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 2.5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 9.7
- Location: 10
- Common facilities and services: 8.6
- Staff: 10
- Quietness: 9.7
- Room: 9.2
- Value for money: 9
October/2019 Someone from Hellin- Albacete thinks:
- Overall rating: 7.6
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The hotel's reply:
"Estimada Mª del Carmen. Gracias por alojarse en el Gran Hotel Don Manuel. Sentimos mucho no haber cumplido completamente sus expectativas. Esperamos volver a verles en el futuro para intentar mejorar su percepción de nuestros servicios. Un afectuoso saludo,"
October/2019 Someone from Escocia thinks:
- Overall rating: 9
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The hotel's reply:
"Dear Alistair. Thank you very much for your stay and feedback. We are sorry about the inconveniences you tell us about. We hope your next stay will be even more comfortable. Kind regards,"
October/2019 Someone from valencia thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado Salvador. Muchas gracias por su valoración y comentarios. Nos alegra mucho haber sido capaces de poner nuestro granito de arena para que su visita a la ciudad fuera más agradable. Esperamos volver a verles muy pronto. Un afectuoso saludo,"
October/2019 Someone from Madrid thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimada Alicia. Muchas gracias por su valoración y confianza. Nos alegra mucho saber que su estancia ha sido agradable y que planee recomendarnos a sus amistades. Esperamos volver a verles también ustedes en un futuro. Un afectuoso saludo,"
October/2019 Someone from A Coruña thinks:
- Overall rating: 5.3
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The hotel's reply:
"Estimado Fernando. Gracias por alojarse en el Gran Hotel Don Manuel y darnos su opinión. Sentimos enormemente el incidente que comenta y que eso hiciera que su experiencia no fuera todo lo agradable que hubiéramos querido. Con respecto a las televisiones, como le explicamos, Extremadura es la comunidad autónoma piloto en el cambio del ancho de banda de TDT, de ahí que hubiera problemas con la señal. Un afectuoso saludo,"
October/2019 Someone from Madrid thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado Alejandro. Muchas gracias por su valoración y comentarios. Nos alegra mucho constatar que su estancia ha sido agradable. Estaremos encantados de volver a verle en el hotel para ofrecerle una experiencia aún más satisfactoria. Un afectuoso saludo,"
October/2019 Someone from Madrid thinks:
- Overall rating: 5
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The hotel's reply:
"Estimada Isabel. Gracias por alojarse en el Gran Hotel Don Manuel. Sentimos mucho no haber podido cumplir sus expectativas. Tal y como le hemos comentado en otras redes sociales en las que nos ha dado su opinión, todas nuestras habitaciones disponen de mucha luz natural, independientemente de si están orientadas al exterior o a uno de nuestros patios (el arquitecto del hotel hizo mucho hincapié en ello). Asimismo, sentimos que el comportamiento de otros huéspedes no fuera de su agrado. Nos apena enormemente que resultara con una impresión tan pobre tanto de nuestro hotel como de nuestros servicios. Un afectuoso saludo,"
October/2019 Someone from Llll thinks:
- Overall rating: 7.6
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The hotel's reply:
"Dear Eurico. Thank you for your stay. We are sorry about the issues you talk about at your review. We are going to check your room, since we didn't notice any inconvenience in it. We hope you will come back shortly in order to improve your experience. Kind regards,"
October/2019 Someone from Sevilla thinks:
- Overall rating: 8.7
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The hotel's reply:
"Estimada Ana María. Muchas gracias por su valoración y confianza. Es muy agradable saber que tiene pensado recomendarnos a sus allegados. Esperamos que también vuelvan ustedes a visitarnos y puedan disfrutar del servicio de SPA, quedarán encantados. Un afectuoso saludo,"
October/2019 Someone from Sevilla thinks:
- Overall rating: 9.8
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The hotel's reply:
"Estimado José Carlos. Muchísimas gracias por su valoración y comentarios. Nos alegra mucho saber que su estancia ha sido agradable y que ha disfrutado de su visita a la ciudad. Esperamos que vuelva muy pronto a Cáceres. Un afectuoso saludo,"