Hotel Gran Hotel Don Manuel ****
Caceres, Spain
Phone: +34 927 24 25 24 Fax: +34 927 24 25 22
C/ San Justo, 15 (10003) - Caceres (Spain)
Access:
Would you recommend this hotel?
- Yes: 95%
- No: 2.5%
- I don't know: 2.5%
Rating by subject
- Cleanliness: 9.7
- Location: 10
- Common facilities and services: 8.6
- Staff: 10
- Quietness: 9.7
- Room: 9.2
- Value for money: 9
October/2019 Someone from Getxo Bizkaia thinks:
- Overall rating: 7.9
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimada Lola. Gracias por su confianza en nuestro hotel y por la valoración que hace de nuestros servicios. Estaremos atentos a los puntos de mejora que nos comenta para seguir mejorando día a día. Esperamos volver a verles en el futuro. Un afectuoso saludo,"
October/2019 Someone from Madrid España thinks:
- Overall rating: 8.6
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimada Isabel. Gracias por su valoración y comentarios. Sentimos mucho que la atención recibida no haya cumplido sus expectativas. Es el pilar fundamental de nuestra empresa y trabajaremos firmemente para mejorar nuestras prestaciones. Esperamos que vuelva pronto a visitarnos y constate nuestra evolución. Un afectuoso saludo,"
October/2019 Someone from Cantabria thinks:
- Overall rating: 7.7
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado Juan Antonio. Muchas gracias por su valoración y comentarios. Nos alegra mucho que pudieran disfrutar de la ciudad y que el hotel cumpliera sus expectativas. Esperamos que cuenten de nuevo con nosotros en el futuro. Un afectuoso saludo,"
September/2019 Someone from Pamplona thinks:
- Overall rating: 9.9
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
September/2019 Someone from FRANCE thinks:
- Overall rating: 10
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Chere Liliane, Merci beaucoup pour votre commentaire. C'est trés important pour nous. Nous esperons vous revoir une outre fois. Cordialement,"
September/2019 Someone from Valencia thinks:
- Overall rating: 7.9
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado Francisco Javier. Gracias por su visita y la valoración que hace de nuestros servicios. Estaremos encantados de poder atenderles de nuevo y mejorar la experiencia en su próxima visita. Un afectuoso saludo,"
September/2019 Someone from Belgium thinks:
- Overall rating: 10
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Dear Didier. Thank you very much for your review and feedback. We are very happy you had a comfortable stay with us. We hope see you again very soon. Kind regards,"
September/2019 Someone from Valladolid thinks:
- Overall rating: 9.6
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado Emilio. Muchas gracias por su valoración y comentario. Ha sido un placer poder atenderles. Esperamos que vuelvan muy pronto, en su próxima visita, ayúdese de los mapas que enviamos con la confirmación de reserva para llegar al parking, verá que es mucho más sencillo de esa manera. Un afectuoso saludo,"
September/2019 Someone from Madrid thinks:
- Overall rating: 9.3
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimada Isabel. Gracias por su valoración y comentarios. Nos alegra constatar que han tenido una feliz estancia en el hotel. Esperamos volver a verles muy pronto en Cáceres y decidan alojarse con nosotros de nuevo. Un afectuoso saludo,"
September/2019 Someone from Galicia thinks:
- Overall rating: 6.1
- Would you recommend it?
- Positive:
- Negative:
- I RECOMMEND it for...
- I recommend it especially AGAINST...
- Cleanliness:
- Location:
- Common facilities and services:
- Staff:
- Quietness:
- Room:
- Value for money:
-
The hotel's reply:
"Estimado Fernando. Gracias por su valoración y confianza. Sentimos mucho los inconvenientes que describe y hubiéramos estado encantados de solucionarselos si nos hubieran informado de ello. Es una pena que no hayamos podido ofrecerles una experiencia más positiva. Esperamos poder volver a atenderles en el futuro. Un afectuoso saludo, "