Hotel Puerta de Toledo ***
Madrid, Spain
Phone: +(34) 914747100 Fax: +(34) 914740747
Opened in 1968 and refurbished in 2004, this traditional, comfortable hotel offers a personalised service with a friendly atmosphere. It is excellently located in one of the most beautiful monumental areas of the historical centre of Madrid: La Puerta de Toledo. It has a magnificent quality-price ratio, optimised with frequent Internet offers.
- Room Services
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- Rooms: 152
- Telephone: in room
- Television: pay channels
- Hairdryer
- Climate control
- Safe
- Internet connection
- Towel changing: daily
- Bed linen changing: daily
- Housekeeping: daily
- Music channels
- Main facilities
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- Rooms: 152
- Parking (fee): hotel owned
- Bar - coffee shop
- Restaurant
- Elevator
- Central heating
- Lounge
- Fire escape
- Music channels
- Air conditioning in common areas
- General services
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- Rooms: 152
- Non-smoking rooms
- Extra bed
- Room service: limited
- Currency exchange
- Crib
- Laundry service
- Luggage check room
- Online reservations
Glorieta Puerta de Toledo, 4 (28005) - Madrid (Spain)
Access:
Would you recommend this hotel?
- Yes: 97.5%
- No: 2.5%
- I don't know: 0.0%
Rating by subject
- Cleanliness: 9.4
- Location: 9.3
- Common facilities and services: 8.8
- Staff: 9.9
- Quietness: 9.3
- Room: 9
- Value for money: 9.1
November/2014 Someone from london thinks:
- Overall rating: 7.8
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The hotel's reply:
"Dear Sir, we are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay.We look forward to having your stay with us in the near future. Many thanks again and best regards. The Manager"
November/2014 Someone from Bilbao thinks:
- Overall rating: 8.6
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The hotel's reply:
""Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia. A la espera de poder tener nuevamente el placer de atenderle, reciba nuestros atentos saludos. La Dirección"
November/2014 Someone from greece thinks:
- Overall rating: 9.6
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The hotel's reply:
"Dear Sir, we are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay.We look forward to having your stay with us in the near future. Many thanks again and best regards. The Manager""
November/2014 Someone from VALENCIA thinks:
- Overall rating: 9.3
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The hotel's reply:
"Estimada señora, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección""
November/2014 Someone from María thinks:
- Overall rating: 9.7
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The hotel's reply:
""Estimada señora, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección"
November/2014 Someone from Canarias thinks:
- Overall rating: 8
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The hotel's reply:
"Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia. A la espera de poder tener nuevamente el placer de atenderle,momento en el cual esperamos pueda conocer alguna de nuestras habitaciones, al día de hoy más del 60% , completamente renovadas, reciba nuestros atentos saludos. La Dirección""
November/2014 Someone from Valencia thinks:
- Overall rating: 6.6
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The hotel's reply:
"Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa.Efectivamente la habitacion esta renovada en suelo,mobiliario,minifrigorifico,TV,iluminación,decoración...no siendo sin embargo de las de mayor tamaño. A la espera de poder tener nuevamente el placer de atenderle y ofrecerle la oportunidad de conocer otras individuales y/o dobles a uso individual, reciba nuestros atentos saludos. La Dirección""
November/2014 Someone from Bilbao thinks:
- Overall rating: 0.0
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The hotel's reply:
""Estimado señor, lamentamos no haber podido satisfacer sus expectativas. Estaremos encantados de poder atenderle personalmente en una futura y nueva visita y conocer de primera mano los comentarios que estime oportunos y para lo cual quedamos a su entera disposición. Atentamente. La Dirección. "
November/2014 Someone from Granada thinks:
- Overall rating: 9.7
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The hotel's reply:
"Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección"
November/2014 Someone from Valencia thinks:
- Overall rating: 8.2
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The hotel's reply:
"Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección""