HotelSearch.com Home

Hotel Puerta de Toledo ***

Madrid,  Spain

Phone: +(34) 914747100 Fax: +(34) 914740747 E-mail:: madrid@hotelpuertadetoledo.es

Price: 45 - 134 € (Average)

See more photos

Add your hotel photo

Rating by guests: 9.3 Based on 2577 reviews

Opened in 1968 and refurbished in 2004, this traditional, comfortable hotel offers a personalised service with a friendly atmosphere. It is excellently located in one of the most beautiful monumental areas of the historical centre of Madrid: La Puerta de Toledo. It has a magnificent quality-price ratio, optimised with frequent Internet offers.

Room Services
  • Rooms: 152
  • Telephone: in room
  • Television: pay channels
  • Hairdryer
  • Climate control
  • Safe
  • Internet connection
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
  • Music channels
Main facilities
  • Rooms: 152
  • Parking (fee): hotel owned
  • Bar - coffee shop
  • Restaurant
  • Elevator
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
General services
  • Rooms: 152
  • Non-smoking rooms
  • Extra bed
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Puerta de Toledo
Glorieta Puerta de Toledo, 4 (28005) - Madrid (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 2577 reviews

Would you recommend this hotel?

  • Yes: 97.5%
  • No: 2.5%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 9.4
  • Location: 9.3
  • Common facilities and services: 8.8
  • Staff: 9.9
  • Quietness: 9.3
  • Room: 9
  • Value for money: 9.1

December/2014 Someone from Pamplona thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: la situación del hotel
  • Negative: habitaciones bastante viejas
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimada señorita, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia. A la espera de poder tener nuevamente el placer de atenderle,momento en el cual esperamos pueda conocer alguna de nuestras habitaciones, al día de hoy más del 60% , completamente renovadas, reciba nuestros atentos saludos. La Dirección""

December/2014 Someone from MURCIA thinks:

  • Overall rating: 7
  • Would you recommend it? Yes
  • Positive: Cercanía al centro de Madrid
  • Negative: Hotel muy antiguo
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Budget travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers, Modern style lovers, Business travelers, Travelers with a car, Healthy lifestyle
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 2.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia. A la espera de poder tener nuevamente el placer de atenderle,momento en el cual esperamos pueda conocer alguna de nuestras habitaciones, al día de hoy más del 60% , completamente renovadas, reciba nuestros atentos saludos. La Dirección"

December/2014 Someone from burgos thinks:

  • Overall rating: 9.9
  • Would you recommend it? Yes
  • Positive: Situacion, calidad-precio, instalaciones, facil aparcamiento en la zona aunque es zona azul y zona verde.
  • Negative: Los arboles que tapan la fachada y ventanas del Hotel, el Ayuntamiento deberia podarlos.
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Handicapped, Budget travelers, Business travelers, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10 Muy limpio y acogedor todas las estancias por las que me movi
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10 La gente de recepción soy insuperables, amables y efectivos como no he visto nunca en un hotel. Muchas gracias
  • Quietness: 10
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia.Ciertamente, los árboles son intocables en nuestra ciudad. A la espera de poder tener nuevamente el placer de atenderle,y deseándole una muy feliz Navidad reciba nuestros atentos saludos. La Dirección"

December/2014 Someone from granada thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: que esta cerca de donde necesitaba y tiene parking a 18 euros
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 10
  • Value for money: 10
Stars it deserves 3
  • The hotel's reply:

    "Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia. A la espera de poder tener nuevamente el placer de atenderle, reciba nuestros atentos saludos. La Dirección"

December/2014 Someone from Pamplona thinks:

  • Overall rating: 4.7
  • Would you recommend it? No
  • Positive: Precio y variedad del desayuno
  • Negative: Plato de ducha muy pequeño. Posibilidad de parking.
  • I RECOMMEND it for... Budget travelers, Business travelers
  • I recommend it especially AGAINST... Young travelers, Families, Luxury, Travelers with a car
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5 Imposible aparcar
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 2.5 Baño minúsculo. Equipamiento antiguo.
  • Value for money: 7.5
Stars it deserves 2
  • The hotel's reply:

    "Estimado señor, lamentamos no haber conseguido satisfacer sus expectativas. Le informamos no obstante que el hotel cuenta ya con mas del 60% de sus habitaciones completamente renovadas tal y como informamos en nuestra web. Será un placer poder atenderle cuando lo estime oportuno y que así pueda conocer estas habitaciones con su equipamiento totalmente renovado. Atentamente, la Dirección"

December/2014 Someone from Salt Lake City, Utah, USA thinks:

  • Overall rating: 9.6
  • Would you recommend it? Yes
  • Positive: Location
  • Negative:
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Classic style lovers, Modern style lovers, Handicapped, Budget travelers
  • I recommend it especially AGAINST... Luxury, Peace seekers
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Sir, we are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay.We look forward to having your stay with us in the near future. Many thanks again and best regards. The Manager"

December/2014 Someone from Peru thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive:
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    ""Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia. A la espera de poder tener nuevamente el placer de atenderle, reciba nuestros atentos saludos. La Dirección"

December/2014 Someone from belgium thinks:

  • Overall rating: 8.6
  • Would you recommend it? Yes
  • Positive: Flexibility, room
  • Negative: View from window
  • I RECOMMEND it for... Young travelers, Older travelers, Families, Couples, Luxury, Peace seekers, Classic style lovers, Modern style lovers, Handicapped, Budget travelers, Business travelers, Travelers with a car, Healthy lifestyle
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4
  • The hotel's reply:

    "Dear Sir, we are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay.We look forward to having your stay with us in the near future. Many thanks again and best regards. The Manager"

December/2014 Someone from Granada thinks:

  • Overall rating: 7.6
  • Would you recommend it? Yes
  • Positive: Ubicación
  • Negative: El aparcamiento. 15 plazas para 180 habitaciones. Y lo mejor que te puede pasar es que llegues y no haya sitio porque las plazas son para micro coches
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5
  • Room: 5
  • Value for money: 7.5
Stars it deserves 3
  • The hotel's reply:

    "Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia. A la espera de poder tener nuevamente el placer de atenderle, reciba nuestros atentos saludos. La Dirección"

December/2014 Someone from Santoña,Cantabria thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: El confort de la habitación
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Travelers with a car
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 10
  • Value for money: 5
Stars it deserves 4
  • The hotel's reply:

    "Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia. A la espera de poder tener nuevamente el placer de atenderle, reciba nuestros atentos saludos. La Dirección"

Online reservation
Nights
Hotel Puerta de Toledo Glorieta Puerta de Toledo, 4 Madrid 28005 Spain
93%