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Hotel Puerta de Toledo ***

Madrid,  Spain

Phone: +(34) 914747100 Fax: +(34) 914740747 E-mail:: madrid@hotelpuertadetoledo.es

Price: 45 - 134 € (Average)

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Rating by guests: 9.3 Based on 2577 reviews

Opened in 1968 and refurbished in 2004, this traditional, comfortable hotel offers a personalised service with a friendly atmosphere. It is excellently located in one of the most beautiful monumental areas of the historical centre of Madrid: La Puerta de Toledo. It has a magnificent quality-price ratio, optimised with frequent Internet offers.

Room Services
  • Rooms: 152
  • Telephone: in room
  • Television: pay channels
  • Hairdryer
  • Climate control
  • Safe
  • Internet connection
  • Towel changing: daily
  • Bed linen changing: daily
  • Housekeeping: daily
  • Music channels
Main facilities
  • Rooms: 152
  • Parking (fee): hotel owned
  • Bar - coffee shop
  • Restaurant
  • Elevator
  • Central heating
  • Lounge
  • Fire escape
  • Music channels
  • Air conditioning in common areas
General services
  • Rooms: 152
  • Non-smoking rooms
  • Extra bed
  • Room service: limited
  • Currency exchange
  • Crib
  • Laundry service
  • Luggage check room
  • Online reservations
Hotel Puerta de Toledo
Glorieta Puerta de Toledo, 4 (28005) - Madrid (Spain)

Access:

 

Overall rating:  9.3 Based on the last 40 of 2577 reviews

Would you recommend this hotel?

  • Yes: 97.5%
  • No: 2.5%
  • I don't know: 0.0%

Rating by subject

  • Cleanliness: 9.4
  • Location: 9.3
  • Common facilities and services: 8.8
  • Staff: 9.9
  • Quietness: 9.3
  • Room: 9
  • Value for money: 9.1

November/2014 Someone from Ibiza - Baleares thinks:

  • Overall rating: 9.8
  • Would you recommend it? Yes
  • Positive: The rooms and the friendly staff
  • Negative:
  • I RECOMMEND it for... Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 10
  • Staff: 10
  • Quietness: 5
  • Room: 10
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección"

November/2014 Someone from Lugo thinks:

  • Overall rating: 6.7
  • Would you recommend it? Yes
  • Positive: Su situacion
  • Negative: No tienen en cuenta las peticiones de los clientes que invitan a formular a la hora de la reserva. ejem: cama doble, hab no fumador...etc
  • I RECOMMEND it for...
  • I recommend it especially AGAINST... Couples, Modern style lovers, Travelers with a car
  • Cleanliness: 10
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Estimada señora, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección""

November/2014 Someone from Valencia thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: La ubicación, con muy buena comunicación en transporte público y habitación tranquila.
  • Negative:
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 10
  • Common facilities and services: 5
  • Staff: 10
  • Quietness: 10
  • Room: 5
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Estimada señorita, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección"

November/2014 Someone from Santander thinks:

  • Overall rating: 7.7
  • Would you recommend it? Yes
  • Positive: Los chorros de la ducha
  • Negative: El tamaño de la cama
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 5 Esta en buena zona. El centro andando esta a 20 min y el metro en frente del hotel.
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 10
  • Room: 5 Yo cogí la más barata porque sólo iba a estar una noche. Era una habitación sencilla.
  • Value for money: 5
Stars it deserves 3

  • The hotel's reply:

    "Estimada señorita, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección"

November/2014 Someone from Barcelona thinks:

  • Overall rating: 8
  • Would you recommend it? Yes
  • Positive: Place
  • Negative: Nothing
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 5
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    "Dear Sir, we are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay. Many thanks again and best regards. The Manage"

November/2014 Someone from The Netherlands thinks:

  • Overall rating: 4.7
  • Would you recommend it? No
  • Positive: The room
  • Negative: That there was no roomservice at all when i called around 9.30 pm, there were only ham sandwiches, which we don't eat, even though the menu said lots of different meals from 6-11pm
  • I RECOMMEND it for... Young travelers, Couples
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5 Metro station near by, not much foodstores around
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 5 Thin walls
  • Room: 7.5 But a small bed, we didn't expected that
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    ""Dear Sir, we are taking this opportunity to thank you for the comments and suggestions you have sent us after your recent stay. We are very sorry for the bad service answer you received from our roomservice. Many thanks again and best regards. The Manager""

November/2014 Someone from Burgos thinks:

  • Overall rating: 8.7
  • Would you recommend it? Yes
  • Positive: El personal
  • Negative:
  • I RECOMMEND it for... Young travelers, Families, Couples, Peace seekers, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 7.5
  • Staff: 10
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 4

  • The hotel's reply:

    "Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección"

November/2014 Someone from Asturias thinks:

  • Overall rating: 8.3
  • Would you recommend it? Yes
  • Positive: Ubicación
  • Negative: Habitación sin ventana
  • I RECOMMEND it for...
  • I recommend it especially AGAINST...
  • Cleanliness: 10
  • Location: 10
  • Common facilities and services: 5
  • Staff: 7.5
  • Quietness: 10
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Estimada señora, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección"

November/2014 Someone from andalucia thinks:

  • Overall rating: 8.2
  • Would you recommend it? Yes
  • Positive: la relacion calidad precio. la situacion
  • Negative:
  • I RECOMMEND it for... Families, Couples, Business travelers
  • I recommend it especially AGAINST...
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 7.5
  • Staff: 7.5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 10
Stars it deserves 3

  • The hotel's reply:

    ""Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección""

November/2014 Someone from Albacete thinks:

  • Overall rating: 7.8
  • Would you recommend it? Yes
  • Positive: La habitación.
  • Negative: El buffet.
  • I RECOMMEND it for... Couples, Business travelers, Travelers with a car
  • I recommend it especially AGAINST... Luxury, Modern style lovers, Handicapped
  • Cleanliness: 7.5
  • Location: 7.5
  • Common facilities and services: 5
  • Staff: 5
  • Quietness: 7.5
  • Room: 7.5
  • Value for money: 7.5
Stars it deserves 3

  • The hotel's reply:

    "Estimado señor, muchísimas gracias por los comentarios y observaciones que nos ha hecho llegar con motivo de su reciente estancia en ésta su casa. A la espera de poder tener nuevamente el placer de atenderle reciba nuestros atentos saludos. La Dirección"

Online reservation
Nights
Hotel Puerta de Toledo Glorieta Puerta de Toledo, 4 Madrid 28005 Spain
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